We decided to stay longer in San Antonio for our little Christmas getaway, but we didn't have any…read moreclothes left. I called them in the early afternoon, brought my clothes in and they had it for me that evening delivered to my hotel! They were amazing. They did a great job. My clothes was clean and folded neatly. They were so sweet when I went in there and totally understood the bind I was in and helped me out. I would 100% use them if I was local every time!

Finally!! It looks like the place is under new management... it was falling apart a few months ago…read more They got new washing machines and dryers! The place was clean , nice AC, WiFi, fare pricing and laundry products available to buy. Staff was nice, Gabby was very attentive. Will come back soon :)

Stumbled here as my dryer broke mid wash process at home. Had to find a last minute laundromat and…read morethis was the closest. Very impressed with the updated decor and how clean and spacious it was. I tried to use the biggest machine to dry 2 loads of clothes and all 4 of them seemed to be offline. Had to relocate to their next size down (which was still perfectly sized) and their card machine was down. Had to get some coins but somehow the coin receptacle in the machine was not counting our quarters when we were adding the money in.. we had to relocate yet one more time. Third time was the charm. No issues after that.

Our dryer went up right before Christmas and our repair guy couldn't get the needed part in a…read morereasonable time. We had a full house for the holidays and needed to get laundry done FAST! This place is super clean and convenient. The prices are reasonable and it feels safe, not creepy. They have giant washers that can do 8 loads at a time and speed-Queen dryers that dry those 8 loads in 25 minutes! Extremely time--efficient and just what we needed! It's been over 25 years since I've been to a laundromat and I was glad things have changed for the better!

Very clean and reasonably priced yes you do have some homeless who occasionally stop to wash and…read moreeven sleep when it's hot but is what it is does the job and never had any safety issues everyone minds their business and goes about their washing

Last time I did my laundry here was about 2 -3 months ago, so perhaps things changed. I hope if…read morethey did it's for the better as I can't see them getting any worse for this place! I gave them one star because they are close to me and I love the location, it's very convient and an excellent spot for a laundry mat. The second star was for the hours I love any place that is 24 hours. Especially for things that are necessities like laundrymats and grocery stores and post mail box places, in my humble opinion they should always be 24/7. For things that aren't necessities I think it's great that they are 24/7 as well, but I think necessities like a place to do laundry, they should all be 24/7 I think. So yeah, so far the location and hours is all this place has got going for it! Which is a shame as I was so excited when I seen it open, especially as it's new you would think that it's a really nice place to go to clean your clothes, but no it's not a nice place at all. The washer machines were average price for the size and it's a bit small of a building with not many washers available. I went at night around 11pm, as some 24/7 laundry mats have late night discounts on their machines after 12 Midnight, but not here unfortunately. So I managed to get enough machines since it was later on in the evening and not very crowded. There was a couple there with me, whom were in the middle of a inflamed debate about whatever I certainly wasn't trying to find out, and to make matters worse, the female member of the duo was giving me a really exaggerated stink eye, like I was the reason for their falling out, it was bizarre and making me feel quite uncomfortable, but I ain't gonna get punked out of a laundromat any day/ night, that's just not happening. So I throw my loads (I always wash/ dry at least about 4 huge duffle bags worth when I decide to take it in to be done.) As far as my drying, for new machines and for the price one would assume they would be using excellent brand new dryers that dry the garments quickly. But here's the next disappointment, they were not cheap machines by any stretch of the imagination but if they worked and they were clean and maintained I think I would have been just fine by paying those prices, but that was not the case. First of all the whole place was filthy,there was trash cans filled to the brim with stinky trash, not just laundry detergent empty containers which are sweet clean smelling no there was like old bar b que party aluminum tins, mixed with old subway sandwich food wrappers muddy clothes that were too dirty to clean half in the container and the rest reaching out of it. It was pretty gross, the floor was equally gross and felt sticky like the floors of movie theaters back in the day. The dryers had lots of dust bunnies floating around in their, so I don't know if they clean the lint traps there or not, but I'm guessing the latter on what I witnessed and smelled on this night. I manage to fight through the stench, and I didn't bother to even fold my laundry cause I wasn't trying to stay in there any longer than I had to as by this time a few groups of unsheltered men came in there with what intention I have no idea, I assume just to get out of the street for a bit, they didn't ask for money or anything which was good since I didn't have any more cash on my person anyway if they did, I had to use the restroom really bad, and at this point my back teeth were floating, so I loaded up my stuff as fast as I could to my car, which was parked directly out front, and as I was doing this a car comes flying into the parking lot doing about 45-55 mph, and tried to do like a fast and furious Miami drift move and comes pretty close to myself and my car, so I leave as there was no restroom available there and if there was I'm sure it wouldn't be a good experience to utilize it. So, due to this place being unsanitary, stinky, overpriced, not well maintained, and slightly dangerous due to the unsavory crowd that tends to gravitate towards this gross establishment I do not think I will be going there in the future to review it again. I think I prefer to wash my clothes in a creek beating them on a rock!

This was my first time here, and I will compliment the location by appearing very clean with new…read moreand modern machines. I thought I could use my credit card, but you have to purchase a reloadable laundry card. I used the wash and fold option and was impressed by how fast they were able to turn around my clothing. It was a positive experience from beginning to end.

Here's the front!…read more Not all laundry mats are created equal and this one is exceptional! Very clean restrooms. Very clean machines. Very attentive workers who keep the place clean and are helpful! Easy to use the machines. Love going here and it makes doing the mundane task delightful!

The attendant was kind and helpful. The place was clean,…read morewith a sitting area, and tv. They had vending for snacks and laundry products. They accept cash.

Love this place ! Very clean and the employees are usually very helpful…read more But this Sunday was a horrible day! My laundry was taken out by an employee and I tried to stop , explaining that I was still using that dryer! She told me that this lady had been waiting for a dryer for a while. I understood and tried explaining that I still had a washer going and was slowly adding clothes to it . I had set an alarm on my phone through the app . Yet, the wifi is slow and my alarm never went off!!!! If the employee bothered to look at my phone , she would see that I had been adding time to that big dryer! AND... that it had just stopped one freaking minute before I walked to her unloading my towels and blankets! To make matters worse !!! I had offered the lady that was waiting a dryer that I had taken clothes out of and still had minutes. Mind you I've only been here twice and usually the employees will walk around and ask customers if that dryer/ washer is theirs. But not this Sunday ! I had to leave with towels and blankets still wet bc employee took them out 1 freaking minute after it stopped! Wow , thanks a lot ! And for anyone wanting to do laundry here, understand that you have to use their WIFI to use app! But be warned, it is SLOW !

I can't even give this business a one star we dropped off our dry cleaning on Friday. They said it…read morewould be ready by Wednesday. We came at Wednesday a little bit before five. They said it'll be ready at 5:30. We came back at 5:35 and they said oh we're gonna go leave. We're gonna go pick it up. It'll be 20 minutes. We are still sitting in our parking lot. It is 615 and she still has not come back. I feel like she has gone. Got off of work and forgot about us. I will never be back here. I suggest y'all make sure that whenever y'all come back, you're specific on the time that you want your stuff because if I would've gotten here at 8 o'clock this morning, my stuff still wouldn't have been here and I'm waiting and it's already 615 so do not come here do not come here.

Fantastic value, great communication. Check to see if my dry cleaning was done earlier than agreed…read moretime and it was! Would come back in a heartbeat

The very heavyset woman dropped an F bomb on me after she was too busy talking to her I'm guessing…read moreboyfriend and didn't see the card I BOUGHT detergent with DID go through. She told me it said the transaction wasn't approved but I CLEARLY saw the word APPROVED in green on the card machine. To be nice I told her I would pay a 2nd time but not a 3rd. She told me "fing take it!" but didn't say fing. I asked my husband to look up our purchases online and he did and I showed this hag that it WAS APPROVED and there was no reason to argue with me. She started yelling and getting aggressive. The other woman here is nice. This one today, there's something grossly wrong with her. I should have just gone behind the counter and gotten the detergent on my own and not paid for it. When I got here the door to the other side of the counter was wide open. The only way I knew someone was here was bc there was half eaten pizza food and a bottle of soda.

Clean, cool and comfy chairs, there's one worker there that has the nastiest rudest attitude and is…read morejust on her phone the whole time and lord forbid you need help from her, she just tells you it's your fault. The other lady working is AMAZING and very friendly.

I have been coming to Culpepper cleaners for over 25 years. I recently moved back to this side of…read moretown and started coming to the culpeppers off of Callaghan. Since coming here, Ashley has been fantastic!! Her customer service is above and beyond. I wanted a dress altered to a shirt and she helped me measure it so I didn't have to come back when the alterations person was here. She will call me If there is a problem and always helps me make the best decisions for the clothes I bring in. There are times I'm sitting in the car finishing up a text and when I walk in, she has my order ready. Culpepper does outstanding work, and Ashley's customer service makes it worth coming back every time.

I dropped off my linen jacket and it was ready within two days. It looked practically brand new…read moreafter cleaning. The prices are reasonable and the drive-thru service is very convenient.

No dryers work, out of 24 dryers only 4 work. You need to get the nice attendant lady to show you…read morewhich ones work.

8.5.2024 this is week 2 the Store Manager is supposed to open the store @7:00am Once again he was a…read more"NO SHOW"! THAT IS THE LAZIEST MANAGER EVER! We regular customers again had to go to your competitor LAUNDROMAT they open on time 7:00 am! The store only has two attendants one morning shift and one evening shift! Guess what ,the evening attendant is on vacation for three weeks! They put the morning attendant to work the evening shift to cover the others vacation! That is why the STORE MANAGER HAS TO OPEN AT 7:00AM...THE POS IS NOT DOING HIS JOB! HE OPENS AFTER 8:00AM SENDING US CUSTOMERS WHO ARE THERE AT 7:00AM A CLEAR MESSAGE, HE DOES NOT CARE ABOUT US! SORRY POS MANAGER!

This place is very clean and everything is brand new. There use to be a homeless problem not…read moreanymore. I have a washer and dryer I use the laundry mat for my comforters and curtains etc This place is 5 stars.

This laundromat is difficult to miss especially when driving around the Balcones area. It looks…read morerelatively new, with plenty of machines and sitting space. Also, very clean and friendly staff. The machines seemed well kept, although, there are few out of service signs, but because there weren't many people, this was not an issue in the washing and drying choice. All of these great points to recommend this spot, but there were a few issues that I could see. The biggest is with pricing. These washing machines run from $1.68 from a small 2 load machine to a 12 $11.50 load machine. That is probably the highest price I have seen in all of the laundry mat stop! The dryers are much more affordable ranging from less than a dollar to about $1.19. But, they only render up to 8 minutes! So this laundromat was a bit pricier than the others I've used. Also, there is a sub charge of .39 for the laundry card and a 4% charge to total amount added to the card, when using a credit or debit card. My overall impression was that this was clean, kept up place without many people. We went on a holiday, so it was easy to see there weren't many people. Yet, it could be the prices that are keeping most of them away.