Brad was very easy to work with. He was very professional. He finished the job as promised and on…read moretime. He made the most beautiful stone headstone for my grandparents and Aunt! He definitely took the pain and hurt out of a hard situation and made the most beautiful monument to honor my family

I appreciated the good service on a mower I bought here in spring. Plan to take it back for…read moreseasonal maintenance in the fall.

By far the best service you can get from any company. I have a Husqvarna 450X which rarely needs…read moreattention but when it does the 450X expert from RSE (John Myers) takes care of it immediately and very professionally.

It's 515 on a Friday night and I am halfway through moving the rick of firewood good-earth dumped…read morein front of my garage instead of in the location requested. They failed to call beforehand as well, or this could've been avoided. I live in the woods. I could've went and grabbed firewood myself this easy.

I've taken mini-van loads of leaf-mulch or sticks. Regardless of my small load, I appreciate how…read morenice and how helpful the office person always is. The facility is clean and easy to navigate. Thank You!

Have been calling since January to secure "a Spot" to bring in my machine. I am told to call back…read moreagain in 2 weeks. Evidently they have no wait list. No call list. I would not consider this business a sewing machine repair shop

I read the other review on here and was a little hesitant going to Klaiber's. I had a very old…read moresewing machine with a broken foot pedal and needed a replacement, and the only compatible pedal I found online cost $90 (!). I called Klaiber's and was told they had used pedals, so I could bring mine in to look for a match. I brought the pedal to them, and they checked around the back for several minutes with no luck. The woman working indicated the owner had many more machines at home and could check for a match there. I left the pedal, and they called a couple of days later saying they weren't able to find anything. However, the owner was able to rig up the original cable to a new pedal. Again fretting because of the other review, I thought this was going to cost me an arm and a leg. Instead, he charged the price of the pedal and nothing for labor, coming in at ~$25 to get my old machine back up and running. On top of that, I asked about a specific part (a hemming foot) for my machine. They have plenty of new ones in stock, but my old machine unfortunately has a different kind of mount not compatible with new parts. The owner must have spent 10 minutes digging around their stock of old/used parts in the back trying to find something for me. He came up empty-handed, but his effort for an obvious long shot (and one that wouldn't have paid very much even if it had worked out) speaks to good customer service. I'm sorry to hear the other reviewer ended up dissatisfied. Based on my own experience, I'll be back to Klaiber's in the future.

I visited B-Town Sharp on their one-year anniversary. I had a few knives and a pair of scissors…read morethat needed some attention. Within ten minutes everything was done and in great condition - and for a respectable price. Don't go buy new - go to B-Town Sharp and let them do their good work on your knives, scissors, etc.

I took a pair of scissors here to have them sharpened. The results were okay--not bad, but not as…read moresharp as I had hoped. I ended up having them redone later by another vendor. That said, the staff was super nice and friendly, and I appreciated their customer service.