Caring professional staff, reasonable costs for services. Cremains were ready before we expected…read more Highly recommend.

We would HIGHLY RECOMMEND Evergreen because they are Very compassionate about their job and your…read morefeelings. They went over and above what they had to for us and will never be forgotten. He accomplished something that we never thought could be done and we are extremely grateful for their service.

How do you review a funeral home? I guess like this. I visited Neal & Summers for a memorial and…read moreviewing for a family-member-of-a-family-member-in-law, and it was a lovely service. The building is nice and tastefully decorated, there was lots of room and different seating arrangements for guests (including couches), and it was a nice, peaceful place to pay respects to a man who was a wonderful person. I have no idea what it's like actually interacting with the people at Neal & Summers, because I was just a guest and visited for a short time. But my experience was positive.

One of the owners, Nichelle, is not a very nice lady. I live in another state and when I called her…read moreabout my mothers ashes she was very rude and dismissive to me over the phone at an extremely painful time in my life. She also lied about the earrings she had been wearing for 32 years, and had in when she was taken there. They were only simple gold hoops, but so very sentimental to me. They could not even confirm anyone had checked if she had earrings on. Most funeral home directors have an abundance of empathy, sympathy, and kindness. Michelle had none of that.

Spawn B died. I…read morecouldn't touch him, see his face until a licensed funeral home claimed his body from the coroner. I wasn't allowed to "identify" him. I wasn't allowed to just stand beside him to verify with my own eyes that my child was dead. When they asked where, Sexy Beast just named what he thought to be a reputable organization with a long history in the community. The transfer went fine. The first issue was that I needed to touch my son. The provider kept telling me that they would decide whether I could touch him or what we could do based on which packages we selected and the condition of his body. I couldn't even get a quick few minutes to just lay eyes on my dead kid until the "viewing" which would be limited to 4 people and 15 minutes and subject to their schedule. There was no deference to the cultural impact of delaying ceremonies. I'm not Christian and that wasn't relevant to *anyone* in the room. In fact, my spiritual practices seemed offensive to the woman helping us. She seemed taken aback that I insisted that there would be physical contact whether she liked it or not. She was insistent that those practices would *have* to be condensed into that 15 minutes and that absolutely no accommodations would be made regarding the number of people in attendance (no religious or spiritual personnel or family) and that we were expected to complete our rituals under her watchful gaze. I paid for TWO viewings. One for the ceremony and ritual preparation for cremation and one for just before cremation. Am I upset that I had to pay? No. I had the money. No problem. I even offered to pay in advance. They insisted that I wait until the day of the "viewing" to do that or until I picked up his ashes. I don't care. My kid is dead and you won't let me see him until I agree to pay you. Take my money. GIVE ME MY SON. After the signing of the paperwork, we discovered that CSK intended to cremate my son in the filthy, bloody clothes that he died in. We asked for his belongings from the coroner and were given a ziplock bag with his wallet and some random pocket litter, but no clothes or boots. Spawn B had been just shuttled around from fridge to fridge like a marked down pork chop in filthy clothes and his boots still on. I know those boots were still on because it took two months in baking soda to get most of the smell out. I called CSK to request his clothes. That's an extra charge. Add it to the bill. We brought the clothes for his cremation with us, as instructed. Spawn B had a child. My Favorite Person. She was one of the four people scheduled to be at the second 15 minute viewing and witnessed cremation. Me. Spawn B's father (Sexy Beast), My Favorite Person, and My Favorite Person's Mom. Fifteen minutes. And they hovered there to make sure we took not a second longer. Remember that I mentioned that I tried to pay the bill when I signed the paperwork? Having them redress my son cost enough to place his account into the "prepay" category. This happened between the time that I offered to pay them and the witnessed cremation. Nobody ever mentioned that there was a particular invoice threshold that would require prepayment. As we were en route, the woman who insisted that I pay later called me to demand that I pay immediately. Did I pay it as we were navigating Spaghetti Junction? Of course. When I asked her what would have happened if I couldn't pay at that moment, she told me that they would have rescheduled the witnessed cremation. With My Favorite Person on her way to see her dead father for the last time, the whole thing would have been rescheduled if I could not have paid the full bill immediately despite *their* insistence that I pay the bill when I picked up my son's ashes. Good thing we had that covered or a child would have had to go through that whole day again. Just a little more arbitrary trauma for a little girl. When we arrived for the witnessed cremation, I was given a big red Biohazard trash bag with my son's reeking clothes and boots in them. They had just cut off my son's favorite hoodie and jeans from his decaying body. They don't actually undress the corpse of your loved one. They just snip off the clothes, toss them in a bag. He was not washed. This was horrific to me; to send him into the fire covered in gravel and blood. I handed them my son. They tossed him in a fridge like leftover spaghetti and forgot about him until the cremation. It felt very much like my son was the least important person to ever enter their care, as if he was just today's trash for the incinerator. My Favorite Person and her Mom quietly exited before the cremation. Sexy Beast and I stayed until Spawn B was shoved into the fire. We were escorted out of the viewing room at exactly the fifteenth minute. So, here's what I learned: Die first; choose any other provider. Especially if you would like your loved one treated with dignity.

Amazing service and great people to work with. I so appreciated this business and their very…read morethoughtful employees

I have nothing to say but, Albertson Mortuary was our Savior. The services given to our Family was…read moreprofessional and personal. Our loved one died unexpectedly and finances were tight yet he had a beautiful memorial service. Highly recommended

Very kind and professional staff here at Albertson's. I was worried what type of service we would…read moreget for such a low price, but it was every bit as professional and well done as any other place. Thank you to Kim and Tamara for your compassionate assistence.

I am so glad that Lauck & Veldhof is one of the few remaining family-owned funeral homes in the…read moreIndianapolis area. Jeff handled the services and cremation of both of my parents, and he is very professional and compassionate. The funeral home is beautiful, and he takes great pride in being a good neighbor. I would trust him with the care of any of my family members, including myself. Thanks, Jeff, for your service to our community.

Words cannot adequately express our deep gratitude to Jeff and his staff at Lauck & Veldhof Funeral…read moreHome. Throughout the entire process, Jeff was the consummate professional, guiding us with compassion, grace, and support. Every aspect of the funeral exceeded our expectations. Thank you, Jeff, for making this important moment a beautiful, stress-free, and memorable send-off for our mother.

My mother-in-law received services from Spring Valley Funeral home, and I was extremely…read moredisappointed. I was appalled on the day of the funeral when I arrived at the church to discover that my loved one had on no make-up whatsoever and had unmanicured, and what appeared to be dirty, fingernails (with chipped nail polish). We had to cover her nails up with a handkerchief. The wig we provided was unnaturally placed on her head and un-styled, and her beautiful necklace was awkwardly placed on her body and sliding down. It was necessary for me to fix all these issues before family and friends arrived. It was as though they removed her from the nursing home, cleaned her body, did not cosmetically prep her, and hastily threw on the clothes and accessories we provided. My mother-in-law was a beautiful woman who ALWAYS took pride in her appearance, but what we saw when we arrived at the church made her appear to be someone who had neglected their appearance for years. I am grateful that I arrived early enough to fix this debacle. The last thing I'll say is that I checked for her obituary on their website the morning of the funeral - expecting it to be there the day before, but to my shock, it was not there, and I had to call the funeral home to ask them to please add it to their website. I had provided them with the wording of the obituary several days before (as requested). I would NEVER recommend this funeral home. I feel that they actually owe ME money for cosmetic services! While the cost was quite inexpensive, there is still an expectation to get what all funeral homes provide...for their loved ones to look presentable in the casket, and for the announcement of their death to be provided in a timely manner. We felt pressured to pay for the funeral further in advance than I expected, which we did, so perhaps that was a sign that they were lacking the resources to adequately perform the services required.

A competent, but seemingly run down funeral home. Perhaps this is a cheaper place to hold a…read moreservice. I'm honestly not sure. But the staff were not as helpful as at other places I've visited, nor did the facility seem as well kept.

This is a beautiful space for a low-cost cremation. I was surprised to see how nice it was and…read moreeveryone is so so caring.

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