Love banking here. Friendly faces with a smile. 6 years ago I had the pleasure of opening a High…read moreSchool account for my oldest son. I came back to open another account for my youngest without an appointment and they took me no problem. Rehnah was so helpful. She was thorough and answered all the questions my son had. Thank you Rehnah and team for staying open a little late just to help me and my son. I highly recommend banking here. Friendly faces with a smile.

Really friendly and helpful staff. Usually come in real…read morequick to take money out of the ATM but didn't have my card and the ladies (Zoe and I didn't catch the other's name) at the counter helped me out, maintained an upbeat attitude and engaged in quick conversation. I then needed help opening up a credit card so the ladies directed me to Kristina who saw me immediately. (Nothing worse than trying to grab someone's attention and waiting for them to stop texting or bullshitting with a coworker so I was happy that wasn't the case here.) She gave me a quick run down of all the cards, asked what I was looking for and I was in and out of there in 10mins with the paperwork. Great work everyone! Keep it up :))

Horrible hours, normal working people can no longer afford to visit the location, as they now only…read moreoperate Mon-Fri 10am-4pm.

No parking spaces in lot because of the baseball parents taking the spaces and banking people and…read moreNMPD do nothing to stop it! 6 people on line to see a teller and only one teller! Get your shit together BOA!

A very convient place for a ATM, it's well air conditioned and well heated when the season changes.read more

I've been with NVE bank for over 25 years. It used to be a great local bank, with excellent,…read morepersonable customer service. The tellers were great and Kay was the best. She set the tone for the other employees who were very nice and knowledgable and clearly enjoyed their jobs. It appears NVE recently merged with Ion Financial and everything went down hill from there for customers. All the old staff left or was let go. Tech support was never great and still needs work. My online account is literally adding incorrectly. My current balance at the bank is off by $2000+ and no one seems to know why it's not adding up. How that can happen I have no idea. One day, I heard the woman at the front desk tell a senior to go home and try to figure out how to use her online account, rather than taking 5 minutes to help her. They also decided I cannot have a debit card because there was fraud on my account at some point. They hold transactions for as much as 4 days in an attempt to position the bank to make it look good at the end of the day. That's typical, but 4+ days? Systems are antiquated and "customer service" is non existant. An oximoron. I only use it now for paying bills. I'm getting everything ready to close the account completely. I had a number of deposits that I moved to a larger, more efficient, bank. Their offers for CD's, etc. are not competative either. My suggestion, go with the bigger banks that have experienced staff and systems that actually work. The funny thing is, they market themselves as a "community bank" with great customer service.

Being with them 24 years and I will never change. They are so nice. They always know your name. I…read morereally miss Kay. Ruth is very professional, has empathy and just over all you can tell she cares and likes what she does. Vivian Mendez the branch Managers does a great job with her staff. Thank you all, Vic S.

Pat is the best! Knows her stuff and knows customer relations better than any other banker I have…read moremet in 51 years! M. Walker

One of the better branches . Pat is extremely helpful and very patient answering questions …read more Parking is also convenient.

I went to Chase to open up a new checking/savings account since my student account at another bank…read morewas ending as I just graduated from medical school. From the moment I walked in, dressed in gym clothes mind you, they were really helpful and professional and answered all one hundred of my questions. They did not lose patience with me at any point because I wanted to know about any possible fees that might occur if for example I don't keep a minimum balance in my savings account. The branch manager and a teller both stopped by to introduce themselves and say hello which I thought was incredibly friendly making me feel very warm and welcome at that branch. Thanks for the great customer service!

I've always been a fan of Chase even before they merged with JP Morgan. I've never had an issue at…read morethis branch....they have my money, I want my money, it's a no brainer. The staff is friendly and I got offered coffee while I waited on line? How nice of them! Banks are no longer banks, they are businesses! Though it is still nice to see how they treat you.

Sign says it closes at 7 pm on a Friday night, but at 6:45 there is no one inside. Several people…read morestanding outside needing banking services. TD does not have legendary service nor is convenient. After waiting 15 minutes on hold for customer service, I was told she had no idea why they would be closed and never even apologized. A good bank gone bad.

I have been with TD bank since they were commerce bank...so I was a customer for a very long time…read more And i closed all our accounts today. Recently I called the 800# because I needed to temporarily increase the amount I can take out. The customer service rep had me on the phone for over an hour for a manager to approve the increase then told me to call back in an hour and the approval would definitely be done. Well we call back and not only is the approval not done, but there's no notes in the account indicating that I even called. My husband was on hold this time for 40 minutes. We were told we had to go into the branch. So we are understandably upset. Why didnt they just tell us that to begin with? We are working and had to request an unplanned day off. So I go into the bergenfield NJ branch to request the increase, and I was frustrated. Kelli assisted me with what I needed. When i mentioned to her that I'm coming back to close my accounts, she said "that's fine". I was a bit surprised because who actually says that? Yeah you might be thinking it but if you work in customer service, why would you actually say that? If we were one of their wealthy customers, I know she would not have said that. When I went in, I was on the fence about closing the accounts. We've been with them awhile. But thanks to Kelli, our decision was easy. No concern for customer retention. No empathy for a stressed out (not rude at all just stressed) customer. Just total smugness. I dont expect them to beg me to stay, but they also shouldn't be smug and indifferent to a frustrated customer who was getting the run around from their call center. We are going to a small community bank and we hope they care more about their customers than TD.

This Wells Fargo (At 1 Johnson Ave, Hackensack, NJ) has the most professional team ever. I am…read morealways greeted by a team member or even the manager with a very warm welcome when I walk in. They always take care of my banking needs and explain to me everything they're doing every step of the way. I trust them and respect them a lot. Recently I referred a few of my friends and they love this branch just as much as I do.

Nice people here. They helped me with everything that I needed to get done. I am gonna open a…read morebusiness account with Wells Fargo today. This is the branch in Hackensack Nj

for business, this is the ultimate spot if your a new…read morestartup and don't know jack about business this is where to go business banking manager is incredibly knowledgable and was lucky to have him helped me significantly in terms of growth

I literally got scolded 10 feet from the counter by a teller as soon as I walked in saying he is…read morenot ready to take me yet. Will take my business elsewhere.

For those in the restaurant industry, there isn't a more convenient bank than TD Bank. They are…read moreopen every day. They have a coin converter (this is for the bartenders out there). And their ATM is paperless. A paperless ATM is great when you don't have a pen to write with or don't have the time to fill out an envelope. But most importantly, it's green. And who doesn't like green? If you open an account at this branch, then look for Kimberly Ahr. She's professional, thorough, and extremely knowledgeable. She'll have you on your way in no time. So let's recap: -open everyday -coin counter -paperless atm -Kimberly Ahr They have free checking accounts too...