I don't have a primary care physician because I can't seem to find one who can see me the day I'm…read moresick... Leading to my normal spot, Valley Immediate Care. On top of that, I rarely go to the doctor and the last one I had was great... But he did urgent care which meant my appt time really didn't mean a thing. Last time I waited 3 hours past my spot time to finally be seen! Argh... So back to VIC- They have online check in so u can limit the amount of time you will be sitting in their lobby waiting... It'll even send u a text at a predetermined time before your room will be ready...super convenient. The nurses and doctors are all friendly and professional, some more personality sterile than others, but the job completion is always there. They have an on site lab and X-ray so most issues can be taken care of without having to go elsewhere. I appreciate their 5 day guarantee too. If things haven't gotten better within 5 days of your initial visit, you can come back at no cost (this doesn't mean you won't have to pay for any new tests, just get to skip the office visit fee). All in all, they fit my needs. Open early and close late, open 7 days a week, no appt needed, and I can be seen the day of my phone call. Their convenience is why I haven't searched for another primary care physician.

Two hours, with an appt! I had to Come back and waiting again for paperwork. The doctor seemed nice…read moreand knowledgeable, but the other people don't seem to be as professional.

I was told via phone that they could see me for a cut from a chainsaw, once I arrived after walking…read moreup a flight of stairs I was charged to be seen, No problem, I was expecting that. The doctor came in, seen the injury and said that he cannot help me (mind you that they were about to close). I figured it was a wash considering there was no treatment at all! A week later I received another bill, all together I had to pay over $284.75 for nothing. I am so frustrated with this provider and I'd recommend using valley immediate care because they won't charge you if they can't help you!

Urgent Care. Went to be seen about a sinus infection. The medical assistant tried to take my b.p…read morewith my hoodie sleeve on. I asked if it would be accurate and she said it would for today. I told her know I need accurate due to high b.p. I took off hoodie sleeve and she took b.p then. Then Dr. J came in and didn't even look at my chart, examined me and told me I was just sick. Sickness is going around . I asked for a diagnosis, he said sinusitus. He asked if I was allergic to meds and I said there is a whole list and pointed to the computer which he never even looked at. He said I would get antiobiotic and cough medicine. I pick up my Rx and he ordered 2 things that were not necessary. Poor Poor care in my opinion. The whole attitude with him and his assistant was we are getting by with the least amount of information to just get done with you.

Why didn't I read the reviews. Had a virtual appointment. The MA demanded my credit card, that…read moreshe was going to write down on a piece of paper. I told her I would only give my credit card if going into a terminal. I had to repeat myself three times with three different people for them to understand. They thought it was perfectly natural to have someone's credit card lying around on a piece of paper with random people walking back and forth. I guarantee you the MA would have gotten up and someone else could have easily grabbed my credit card info. They should take care of these things BEFORE the appointment as it was a 30 minute fiscal speaking to three different people to explain the same thing I do not want my credit card info left on a piece of paper. I am in Texas and no where does it state they can't prescribe outside of OR. If they had said that online when scheduling I wouldn't have wasted my time or money at this place. After a 10 minute consult I asked about getting bloodwork done in Texas and the prescriber said I didn't hear that and then wanted to send my product to my cousin in OR to send to me, no thank you. They still demanded FULL payment of 245 for 10 minutes of the nurses time who could not do anything for me. The knocked it down to $185 which is still insane for nothing. A complete waste of my time and money, This place is super disorganized. Even if I lived there I would not go. MY cousin recommended and the only reason why I scheduled a virtual. Never again. I will have to watch my credit card for fraud charges.

My provider there is Monica but she was busy on March 26th. and couldn't see me for a UTI. I saw…read moreNeal instead. After a very brief visit, 10 minutes at most we discussed medication for a reacurring problems,UTI's. He prescribed a med that I had taken before that worked for me, Nitrofurantoin 100 mg twice a day, quanity 20 pills. I picked up my med's from the pharmacy. I read the label, it said four pills (100mg) every six hours for seven days, quanity 20. Well 4x7 is 28. The quanity on bottle said 20 so not enough to cover the timeframe. I was concerned about the discrepancy between what Neal said and what was prescribed. I went back to the One Peak office in Central Point and asked to speak to him about the difference in dosage. I was told he had a client and I would have to wait which I did. Later someone came out and told me he had gone to lunch and I would have to wait longer. An appoinmnet that started at 10:00 a.m. was now 1:00 p.m. I felt like they were wanting me to leave at that point. After that as I continued to wait a female employee came out to talk to me in the waiting room. She suggested to me that I change the dosage. Shocking, who is this person and is she qualfied to even tell me that, very unprofessional and was it even safe? I continue to insist in speaking with Neal about the dosage since he is the one that prescribed it. Finally I was allowed to speak with him about the correct dosage. Unfortunately that is not the end of the problems I had. I was told the office would call after the urine cultures came back to make sure the med's I was taking would take care of the infection. It's been 13 days and no one from that office evey called me. So I called the office today to find out why and see if the med's I had been taking would work. I 've been on med's for ten days and don't even know if the med's prescribed are working or if the med's needed to be changed. I don't think I have to tell you what the serious consequences could have been if your taking the wrong med for ten days for a UTI...it could have moved into my kidneys. This whole experience has been very frighenting. I have no confidence in getting any medical care at that office after my experience. I called the office again and asked for a copy of my urine culture because I feel like I need to check and make sure the med's I was prescribed will work for the infection. When I called and asked for Monica to call me, what should have been the typical call back about med's etc. I was asked to come into the clinic for an appt., why?...$$$$. I declined. I was then asked to to do a telemed call, why...$$$$, again I declined. I never received a call back from Monica but did get a message via another employee there. I feel the person that dropped the ball was the PA Neal who was the one that treated me and failed to do the normal backup (phone call) needed as per results and med's. Needless to say I'm will no longer be a patient of One Peak Medical. After reading all of the negative reviews I have a agree with most of the posters. It's all about "Show me the $$$$"