Nursing A+ Doctors A+…read moreFacility. C. Nicely designed rooms with good amenities, but heater didn't work on a VERY cold night, and staff didn't seem to know who to get to fix it. Very kind Ly brought me extra warm blankets but I was still uncomfortable. FOOD F+ Unappetizing, institutional. Everything tasted of sugar and artificial ingredients. In four days I had one meal I enjoyed, and I am not a snob. Luckily nursing has snacks on hand including yoghurt and juice which kept me from starving

I fainted during dinner at Heresay Restaurant in Ashland. The bartender called 911 and I had the…read moreBEST assistance from the EMTs who responded. They took me to the ER at Asante. I was immediately given tests by two EXCELLENT technicians, one of him were a name badge: Ramirez. Fortunately in the ambulance, I was given both IV sailine and an EKG, which was fine. The sailine IV restored me and it's a darn good thing! After the text finished with me, I was put in the giant almost empty waiting room of the ER and told it would be somewhere of between 6 and 24 hours before I could see a "service provider", which I think may be double speak for a medical doctor!!! Yes, you read that right. I was brought in by ambulance and I was told I needed to sit upright in a wheelchair for as much as 24 hours. Now some of you know me. What do YOU think I said to that????????? I politely said, "I am going home and going to sleep. Sleep heals me. What I am NOT going to do is sit up in a wheelchair or lie on the ER floor (which did not look sparkling clean but maybe it was just old) for as many as 24 hours hoping that s-o-m-e-d-a-y maybe I'll be seen by a medical doctor." The corporate management of Asante is, in my humble opinion, moneygrubbers who do not give a darn about patients. They have a demonstrated track record of that via the various lawsuits and out of court settlements they have had to make. I feel sorry for the doctors and nurses and other staff who have to work there. I am glad for all of the patients that have gotten good care because of the kindness, compassion, as skill of the people who work in Asante, including the good doctors as certainly all of the RNs and other staff who actually do their best to help patients. I wish we would get a different medical group here in the Rogue Valley. In the meantime, my husband and I are primarily working with Provident had receiving very good treatment.

I had to have a procedure done at the Medical Center again and the experience was excellent. The…read morestaff, doctor and nurses were very patient with me and explained my procedure in simple but thorough terms I also want to mention that I had one meal at the hospital which was a meatloaf dinner with bread, broccoli potatoes and gravy, tomato basil soup, milk and juice. It was hot, very tasty and one of the best meals I have had in a hospital.

Referred to ER by nurse, did go to Providence ER. Very calm…read moreatmosphere, compassionate and friendly staff. Ruled out major concerns with tests and referral was made for outpatient in a timely manner. Thank you!

Bree the medical assistant and Luke the Doctor are an amazing team. They listened to what I have to…read moresay and treated me with compassion and care. The front desk person, I think her name is Zoey was professional and kind. This is a top notch caring facility. I would highly recommend for your medical care.

You have to check in 2x for 1 visit. How does that make any sense! Went into urgent care and was…read morescheduled to be seen the next day. When I checked in the next day, they called me back for blood work and sent me back to the waiting area. I waited 2hrs. I asked the receptionist what's taking so long and she said that they thought I was a no show because I didn't check in with them. How does it make sense that they don't have a system to know when you're in the building getting your blood drawn?? How does it make sense that you have to check in 2x. I'm from out of state and no one told me that I had to check in 2x as if they are 2 separate clinics. UNBELIEVABLE! If I wouldn't have asked they would of just continued to let me sit there waiting all dam day! Good thing I'm not dying.

FiNALLY, I have a PCP that listens and is pointing me in all the directions I need to go…read more Thankfully, I'm in good health generally, but there have been some annoying, indistinct things bothering me, making diagnosis challenging. I've been to 3 different NON-Providence clinics only to be treated badly, taken off course and basically sent on wild goose chases. I can't imagine what it's like for seniors (or anybody) who have serious health issues to get treated in this valley ... !?! NOW, I have Vashti Ivey, FNP, as my PCP and she is ON IT!!! Not only is she detail-oriented and savvy about what she's doing, she is kind and care-taking. She smiles and has a sense of humor!!! I haven't had a PCP that fits that description in the 10 years I've lived here. I must also acknowledge the check-in/check-out staff and the medical assistants, too. They have all been so kind and comfortable to work with! Vashti's referrals have led me to consultations and information that have put me on track and righted the wrongs I've dealt with for the last 3 years, especially! I have been under so much stress that seemed to be a vicious circle, but Vashti referred me to Dr. Bravo for some stress management. Another brilliant solution that after just TWO short sessions, i've learned things that are extremely helpful for my specific issues AND for my whole life. The latter info is in regards to my SPS trait -- Sensory Perception Sensitivity. It's a natural trait that unfortunately NO OTHER medical professional that I've seen in these last 10 years was even familiar with!!! ALL medical professionals should be aware of this natural trait since upwards of 20% of the population has it and it colors your whole life! Having medial pros who listen and aren't dismissive of details is like winning the lottery! Another big ticket win was when I was referred to the main Providence Medical Plaza to have a swallow test done. That was fine by me since I'd had two terrific surgical experiences in that building when I had my knees replaced. After that test I discovered an issue that all the other practitioners had basically dismissed, didn't see in the imaging or just failed to give me the details - Unbelievably UNPROFESSIONAL. The test facilitator, Julie Mondz-Kleinman, gave me a myriad of information that was like a light bulb being switched on -- no make that a FLOOD light! Now, thanks to my Providence Team, I'm on track and can deal with all the little annoying "glitches" my body has with ease and a sense of confidence that I'm just fine. A HUGE burden lifted off my shoulders, and I'm immeasurably grateful!!!

If you haven't heard about Rogue Valley Health & Wellness, you have GOT to go see Lakiesha and…read moreTaira! The nurses, staff and medical professionals are outstanding! Excellent medical care, and Lakiesha is so personable, LISTENS, and takes however long we need in each session. She doesn't rush out of the room like other doctors I have seen. From the GORGEOUS new office, to the outstanding staff and doctors, You are missing something in your life by not paying them a visit. Thank you Lakiesha and Taira! xoxoxoxo

Two hour wait with a potential fracture and the staff was clearly not trauma informed. Insisting…read moresomeone be completely disrobed for an x-ray or treatment would be withheld. Please get some trauma informed people on your staff. That was ridiculous.

Checked in at 3:00 with two people in the lobby. We were taken to a room at 4:00 and still haven't…read moreseen a doctor. Apparently their definition of Immediate is different than Oxford as "instant or at once". The wait here is more painful than the malady. Still, it's shorter than the Emergency at Rogue Valley Regional.

Southern Oregon Orthopedics has some great doctors. I had my shoulder replaced by Denard a few…read moreyears back. He did an outstanding job surgically but the medication aftercare was atrocious. It was the most painful recovery. Be prepared with your primary to get pain meds after surgery here. Otherwise I would recommend this place.

I have to add another 1 star review for this terrible organization. Our chiropractor referred my…read morehusband here for consultation for the pain in his left knee. He was seen by a PA, Sofia, who had my husband take a blood test and referred him to Josh, a physical therapist, for a consultation in which he recommended six weeks of physical therapy twice a week. My husband saw Sofia the following Monday. She had him take more x-rays & gave him a big Cortizone shot in his knee, which worked wonderfully. On Tuesday, he had his first PT session with Josh. Later in the evening and into the night he started feeling a LOT more pain and his knee swelled. By Wednesday morning he could hardly get out of bed and was experiencing severe pain that was 10 on a 10 scale. He could not walk without canes or crutches, moaning at every step. He could not move his leg very much at all without excruciating pain. He called Southern Oregon Orthopedics to see if someone could help him because his left leg was hurting all the time from his knee all the way down to his ankle but no one was available. He could NOT get through to a human being. Someone finally called him back and suggested he go to their urgent care, which he did. Our good friend is an RN and he took my husband to the urgent care at Southern Oregon Orthopedics. Our friend strongly recommended that my husband request a sonagram to rule out a blood clot. My husband requested this of the person at the front desk who sent that request on. In a little while a medical assistant came out and said she had conferred with her boss, ANOTHER medical assistant, and they did not "think" he had a blood clot and that he should go home, elevate his knee, and put ice on it. (He had been doing that non-stop since his pain began.) NOTE: it is against the law for medical assistants to diagnose and prescribe. Again he asked for a sonogram. She said that they didn't think he needed one but if he insisted, she would write an order for him to go to Asante and get one. After he left Southern Oregon Orthopedic, he decided to go to Provident Urgent Care where they gave him an order and sent him immediately to Provident Hospital. At Provident Hospital, they checked him in immediately and after about 10 minutes the sonogram technician gave him a sonogram. Before he left the hospital, the Provident sonogram technician sent the findings to the doctor at Provident Urgent Care. The medical doctor at Provident Urgent Care thought it was very important that my husband get a sonogram to rule out a blood clot, which matched what my husband wanted and what our RN friend recommended. (The only ones who disagreed were the two medical assistants at Southern Oregon Orthopedics who were NOT legally qualified to have opinions.) My husband canceled all of his PT appointments at Southern Oregon Orthopedics. At Provident, the doctor gave him a referral to the Sports Medicine medical doctor at Provident Hospital, which is where my husband has decided he will be going for future treatment. My husband said he will never go back to Southern Oregon Orthopedics. He said they are very disorganized, that they don't seem to care about their patients, and that they don't have the right level of people dealing with emergency situations. He said he got a very different level of care in an expedient manner from medical doctors at Provident. And furthermore, if they bill Medicare for what they didn't do yesterday, I will file a charge of Medicare fraud. I understand these people advertise a lot. Perhaps if they took good care of their patients, they would get referrals and wouldn't have to spend so much money on advertising; then they could focus on providing even better care.

In regards to Dr. Coward's office and staff. (Room 300)…read more The customer service and patient guidance is the worst I have experienced in all of Rogue Valley. They are damaging their own reputation that's going up in flames by turning patients away for being 60 seconds late and causing mental trauma amongst them. Blatant negligence: Without proper directions in the hospital, patients in an unfamiliar environment get lost and have to backtrack and interrupt other staff for assistance to find the exact location they must be. One would think Providence Medical Group-Medford Family Practice would offer clear and concise directions to their office once in the hospital so patients know which elevator to take to arrive on time OR be a little less militant. Providence Medical Group-Medford Family Practice has no perception of decency and they refuse to demonstrate their commitment to their patients. Although, what they do offer is a lot of sticky bureaucratic red tape. I highly recommend everyone to seek even the lowest level of professionalism elsewhere and avoid this landmine at all costs.

After a spinal fusion with severe nerve damage this place will not help me with pain management,…read morethe wait for quave clinic is 3 months out, now im stuck in major pain untill. I do not recommend these docs!

Empire Medical is ahead of its time. It's a one stop online shop, and has helped our company…read morestreamline the ordering process. Along with a great staff who personally attend to my account ,and make sure my orders arrive on time and at the cheapest rate. It's like having an extra employe to handle my shipping and receiving. Empire makes it so easy to return products by providing the shipping label and RA number for me. I could say more but why it's 5 all the way. Thanks Empire Breakey Prosthetics Inc.