" Riley and Jordan and the entire Outlaw Roofing Staff were very professional and were great to…read morework with. They were always on time and finished the job when they promised. Their work was excellent and their cleaned up after the job was complete was excellent. I would definitely use them again and would recommend them to anyone needing an excellent roofing company." - Mark W

TJ came to our house and gave us a bid, we also got a few bids from a few other companies. Their's…read morewas the lowest so we went with them. We are very happy with the job they did! Thanks TJ and Outlaw Roofing!

I hired XPDIT to perform some kitchen fixes in order to fit a new slide in range. (Who knew that…read moreslide-in ranges were not made to all fit certain specs?) I thought I had figured out the cheap way to do it, based on the information from the installer. Larry arrived, and after deciphering the installation instructions, we realized that what the installer had told me was wrong. Thank goodness I didn't attempt the way I had been told. Anyway, Larry went to work, double and triple checking every cut, and rising to each hidden challenge. I can't say enough about the effort he put into the work, or the cheerfulness with which he went about his work. I'd Have given him TEN STARS if I could.

Mike came by to provide a quote. He was late but did message me ahead of time. He seemed to be…read morewell connected, credible, and knows the business well. I was getting multiple bids for the job and ended selecting someone else that worked out better. I would consider Mike if money is no object.

A simple request of what appeared to be a professional company, to paint a portion of my cabin in…read moreChiloquin, as I couldnt do it myself due to health issues. The bid was given and the work agreed to, with timing of the job to be completed prior to my knee replacement surgery the following week. The rest was a nightmare. What should have been an organized, professional paint, taking three days, ended up taking almost three weeks, with an unprofessional finish that did not match the original cabin stain. The "crew" showed up originally without sanders, caulk, or scrapers and did a terrible job of "prep", which I called them on, as I was onsite. Over the period of the next few weeks I had to personally manage their crew remotely, while dealing with post-surgery issues, with directions of how to actually do the work. They had zero supervision from their company. At no point did Mike come back to the cabin to actually check on the crews work, yet was adament it was done correctly. My husband drove down from Bend and took 40+ pics of the "finished" job as I was unable to travel after surgery. To make matters even worse, the daily, repeated, requests for final payment started that day, long before the job was inspected or finished. At that point I finally got Mike to travel to the cabin and see for himself what it looked like. He called me and told me he had fired his crew for their terrible work, and would send another to finish the job correctly. They did then, at the very least, applied the stain properly. I am left with a cabin that has two distinct colors and finishes (after multiple discussions regarding stain match) with wierd stop and start lines that don't meld, and shoddy prep work. Nothing about it is professional! A job I paid dearly for that wont last 2 years. I had to continually hear how they were not making any money on it as they had to travel everyday. So the long and the short is this. They talk a good talk but don't walk the walk. Value of this project: 0

Lucky a cancellation happened and I got our Heat Pump working 2 days after my call. Repairman was…read moreon time, knowledgeable and had the needed part 30 minutes later we had air conditioning . I will use them again if needed. Thanks Pam for working me in sooner than expected. Dale

I purchased 2 parts to repair my furnace and did not use them and when I took them back they said…read moreall sales are final. Wish they would have told me that when I got them $72

I bought a house with an old furnace that didn't work. I wanted the space to use for storage. It…read moretook a saws all to cut it into pieces in order to get it out of the closet. They took being covered with soot in stride. Reasonable price to pay to not do it myself.

Horrible experience do not trust these people in your home. They were hired to replace a part on…read morethe heater in my apartment and it took them a long time to figure out that they needed to order a part and they said when the part comes in that they will be by to fix it. I never heard anything and when I finally called for the third time, they said the part was in, but they were scheduling now three weeks out. Mind you this was November and I had no heat source in my apartment. Three weeks later they came out and replaced the part and left. I came back a few hours later and my apartment was filled with the smell of gas. With my two animals locked inside the home. I immediately called them and turned the gas off and requested that they come out right away. They came out that day, but told me next time I needed to contact the gas company not them.. It turns out that they didn't check for leaks before they left after putting in the new part and there were several leaks in the new part that they had replaced. Their work vehicle also hit and damaged my vehicle in the parking lot and they denied responsibility. I highly do not recommend letting these people into your home and trusting them to service you correctly and be honest.

Matt was very nice. Although he was not able to help us, he was honest & courteous…read more Matt was very nice. Although he was not able to help us, he was honest & courteous.

My son is in the military and rents his house out in Klamath to military pilots in training while…read morehe is stationed overseas. He decided to do a remodel between tenants, and I managed the project for him. The job received 4 bids and Hay Residential came in as the second highest bid BUT was the most detailed and was more closely to what we estimated the job would cost. We completely remolded the master bathroom, added new floors to the entire house, fixed a broken plumbing line and replaced the drive through side gate. Jim Hay was very easy to work with and kept us updated with pictures since we don't live in the area. Jim offered cost-cutting ideas and we also contracted with him to do extra work. The job finished on time for the new tenant to be able to move in and start their pilot training. We plan to use Hay for future projects

Jim Hay has integrity. I can list five kfalls contractors right now who don't, but I don't like…read moreleaving negative reviews. Jim has some excellent generalized contractor's experience, and is capable of doing just about anything. I highly recommend Hay Residental Services.

Absolutely amazing. Highly recommended. Will be using them for my handyman needs forever. Human…read morekindness goes a long way. Happy Thanksgiving

Performs services he is not trained or qualified to do. His incompetence cost me $13,000 in damages…read morefor a plumbing repair not done correctly. Not honest about his experience and skills. Thinks he knows everything. Doesn't complete jobs on time .