1. Valley Pain Consultants - Estrella

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    Phoenix, AZ

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    Valley Pain Consultants - Estrella

    1.0 (2 reviews)
    Closed 8:30 am - 5:00 pm

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    5 years ago

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    The Pain Center

    The Pain Center

    2.4(29 reviews)
    0.2 mi

    Ablation experience April 2026 Prescott office. Had extremely bad pain after procedure-office…read moreignored my complaints or didn't know what to do for me. After 4 months of not getting any help(pain continued) changed Pain Clinics and within 1 hour was diagnosed what the problem was, series of appointments set up, problem solved . High turnover of staff (PA'S) never saw the same ones twice. I would never go back there again.

    I started a couple of years back. I must say my initial impression of the operation was poor based…read moreon the help I received from one of the NP's, Chris. I shortly afterward actually met with Dr. Siwek, Jr. He's a good doctor, knowledgeable and good at explaining options and treatments. The whole good nature of his practice goes completely down the tubes when it comes to communicating with this operation. No matter when you call, you are going to be on hold anywhere from 10 to 20 minutes. Then you are greeted by the unfriendliest of receptionists, who can't wait to pass you onto yet another line, where you'll wait another 20 minutes before you'll get disconnected. And when you choose the option of leaving a message to "save your place in line," you'll also never hear back from them. Also, the party that sets the appointments showed little empathy for me (can only assume all folks get the same treatment) having to wait 6 weeks in strong pain to get into see anyone in any of their offices. Siwek Sr. needs to either hire more people, and/or find someone to better train his existing employees to remember who his patients are - people in pain!

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    The Pain Center
    The Pain Center
    The Pain Center

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    John Wallace, MD

    John Wallace, MD

    3.1(19 reviews)
    0.1 mi

    Off the top of my head, I cannot think of a person who is more irresponsible - or more of an…read moreincompetent jerk - than "Dr" John Wallace. I had been going to CORE for three years, and with the exception of another incompetent and rude spine specialist (Jessica Hepburn), I have pretty much been more than satisfied with the quality of care -that is, until I met John Wallace... I am a sickly person - so much so, that I take my 78-year-old mother to appointments with me in case I fall, or worse. My mother was appalled by the behavior of this doctor, and she has quadruple the patience that I have. I am an Addiction Psychologist, so I diagnose conditions and afflictions for a living. John Wallace is the textbook definition of Narcissistic Personality Disorder. I went to see him for a number of pain locales, first and foremost being degenerative arthritis in the lower back. John Wallace refused to listen to me, and he proceeded to tell ME how I felt and how severe my symptoms are and are not (!). He asked me if the pain was radiating down and throughout the legs, and when I told him yes ... that is my primary concern ... he glossed over everything I had just told him and proceeded to tell ME that I don't really have pain there... When he saw the exposed nerves in the MRIs of my neck and lower back, he claimed that IF - and only IF - the pain was radiating, then he might suggest surgery. BUT, since (he argued, laughably) I do not really experience pain there, there's no need to treat me for any type of affliction, as it's some form of fiction that I need to get over, quit lying about and stop wasting his time with. So here's to say: John Wallace - I apologize for wasting your time, but fear not - I will NEVER return to see you again, and I will share this disastrous experience with every friend, family member and stranger. We, as patients, wouldn't want to be the cause of your "burnout". The goal here is ensure you have as few patients as it is possible, so that more innocent folks are not subjected to your abusive behavior.

    Dr Wallace listens. We see him for back pain. He is very through and clear with his explanation of…read moretreatment. Dr Wallace's compassion and expertise shines through. He is truly appreciated. His schedulers are very pleasant to work with when getting set up for treatments. After reading some of these negative reviews, we are wondering who they really saw...not our Dr. John Wallace. Mike H. Pam B.

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    John Wallace, MD
    John Wallace, MD - Scheduled Medical Board Teleconference

    Scheduled Medical Board Teleconference

    John Wallace, MD - Slander in  my medical records ..... again behind my back !!! WTF DR

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    Slander in my medical records ..... again behind my back !!! WTF DR

    Advanced Pain Management

    Advanced Pain Management

    1.0(1 review)
    2.3 mi

    I spoke to Lizette on Friday at 11:40 am. Lizette was defensive and RUDE! When I tried to explain…read moreto her that the new phone system doesn't work her blunt response was, "IT DOES WORK". I was not even finished completing my sentence. As I tried to explain to her again, that it doesn't work when I get transferred to the Avondale office, she interrupted me again stating, "YOU'RE TALKING TO ME RIGHT NOW, IT WORKS!" I am appalled that you let someone speak to customers like this. I told her not to take so much offense and listen to what I am saying, when I get transferred nobody picks up, and it goes into a loop of press 8 to speak to the Avondale office. Even Hulga from that office said, "They are having trouble with the new phone system." I am trying to reschedule a procedure and I cannot get through. I am looking for a resolution to this matter, when I asked to speak to her supervisor again she was rude and said, "NO, THEY DON'T TAKE CALLS!" and gave me this email in hopes that I wouldn't write to you and complain...

    From the owner: Welcome To Advanced Pain Management Advanced Pain Management…read morehas been providing high-quality, convenient, and affordable pain management services for adults throughout the Phoenix metropolitan area and in Tucson, Arizona, for over 20 years.  At their 10 offices throughout Phoenix, Glendale, Chandler, Mesa, Surprise, and Tucson AZ, interventional pain management specialists Vikramjeet (Vik) Saini, MD, and David Delatte, MD, focus on providing patients with long-term pain relief from a variety of acute and chronic conditions. The practice offers next-day appointments, so patients can get an accurate diagnosis and begin treatment as soon as possible. For help managing a chronic pain condition, call the nearest Advanced Pain Management office to schedule a consultation, or book one online today.

    Valley Pain Consultants - Estrella - painmanagement - Updated September 2026

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