Mom needed an EEG. They were efficient, caring and courteous to us and Mom…read more We are looking into Memory issues and they were very understanding with Mom and Helpful to us.

It saddens me that I have to give this practice a very poor rating due to the lack of staff and the…read moreunprofessionalism of some of those staff members. I experienced a safety issue, asked for an explanation of why I didn't receive quality care and was met with absolutely no response to my request that they review their patient safety policy. I enjoyed a great relationship with the doctors for years, but found that the phone lines were always busy resulting in half-hour long waits on the phone at times. And when the answering machine suggested patients leave an email instead of waiting for the front desk to answer, they never responded to the email. I loved my doctors, but I experienced a serious medical issue and my concerns were completely ignored by the staff. I have since found new specialists and have found their practices to be efficient and professional and I would advise you to do the same.

Staff were accommodating and friendly as I had to have a ton of testing done. Made me feel…read morecomfortable and relax.

If I could give it 0 stars I would They never return your…read morecalls, they can't even send in a prescription. I've called for days now just trying to get them to send a script to my pharmacy. After confirming my pharmacy 10 times, they STILL haven't sent it. I've run out of meds & this is a HIGH RISK scenario of having a seizure They do not care about their patients as the recorded line suggests. I have seen the doctor 3 times, and both times have never had any updates on my tests. I've been given SAMPLE medicine & spend $$$ on tests but no results Don't even waste your time, this team is awful & the division sucks. Nursing school drop outs.

The nurses and Drs at the pain management center need to remember that they do procedures every day…read moreand that's their job but patients don't have that same experience. I was having 4 shots injected into my spinal nerves and I was scared to death. I had anesthesia which I couldn't have done without but up until then I felt like just another body. I wish the staff and Drs would remember this is new and frightening for a lot of patients. I was asked why I was breathing fast... Well, duh I was nervous and scared. Please be more patient and sympathetic to those having a nerve racking experience. This is not a daily routine for any patient. The staff's nonchalant attitude just makes the experience horrible! I'm grateful for getting back pain relief but getting there and the procedure experience is a frightening ordeal and I believe the staff/Drs could make it easier for patients.

I was referred to Dr Adamany for very painful arthritis in both thumbs making it very difficult to…read morebutton my clothes. He listened to my history and then stepped out to get some supplies. He came back and set up his tray with syringes filled with steroids and lidocaine. He injected steroids into several joints in my thumbs and I am much improved and thankful for his expertise. Thank you Dr Adamany. Richard Urwiller MD

Dr Johnson is a great doctor. He takes time to listen to your complaints and is very thorough in…read moretesting to make sure he is not missing anything. His assistants are also terrific and kind. I would definitely recommend him. He is one of the best neurologists I have ever seen. (And I have seen several for several chronic neurological issues...) The only reason for not giving him 5 stars is because if you need to talk to him or his assistant, you are sent to his assistants voicemail by reception and it can take several days for them to get back to you. Other than that, he is really great and I will continue to see him.

I took a relative to this hospital due to chest pain and breathing issues. Going into this hospital…read morewas very easy and the staff was very helpful. However, it seamed like they were just trying to diagnose without having all the test results back. They decided to keep my relative in the hospital for a couple of days. The room that she was in was sooo disgusting. When we were in the ER it was also very dirty but I chocked it up to the large volume of people who come in. But the room was awful! Here are a few pictures of the floors in the room and the suction apparatus that was obviously used by someone else. I was sooo grossed out.

Was physically assaulted by a member of their staff. I called to speak to HOSPITAL admin. I was…read morelaughed at after explaining what happened and told to call 911! So I am. Hopefully they get arrested! No body from Banner staff should ever put there hands on anyone.

My doctor is good. Staff should not check to see if a cardiac clearance went through only when they…read morehave you in the room looking at your chart. Come to find out, my heart doctors staff "sent" the clearance by fax a month prior, but it never went through and no one double checked to make sure it went through on either end. Sloppy work on both sides! I politely but firmly told the young gals they need to step up their abilities and make sure everything goes through for us patients. We should not have to call them out for not doing their jobs in the first place. I can't believe they don't have any "check and balances" going on. I'm one of the younger ones getting services, I can't imagine how the older group must feel when something goes wrong... Ya'll need to look out for the patients and not make the office, or Doctors, look bad. Other than that, keep up your good work and you are appreciated for all that you do!

We have been on a long journey with Mom and Dementia diagnosis. Az Intergrated Neuro and Spine has…read morebeen empathetic and given us great insight and top quality care. The office staff and the doctors and nurses have all been fantastic. We feel confident that we have found the perfect place for Mom's continuing Neurological care.

I wish zero stars was an option…read more I took my daughter here for a routine sports physical, expecting what should have been a quick, straightforward, and professional visit. Unfortunately, it turned into an incredibly frustrating experience. Instead of receiving a simple sports physical, we were given the runaround due to inaccurate testing that was administered by their staff. The unnecessary confusion and lack of clear communication made what should have been a 15-minute appointment far more stressful than it needed to be. Resulting in an additional appointment that still had inaccurate findings. The NP lacked a clear understanding of what the requirements are for a physical. Specifically on when an athlete would need a restriction and what the cut off limits are to warrant that requirement. The entire experience lacked the level of professionalism, competence, and attention to detail that I expect from a medical office. Front desk had to keep leaving to call and check with a "manager" about how to handle things due to payment issues and refunds. A routine sports physical should be just that routine. Instead, we left questioning the accuracy of the care we received and feeling completely dissatisfied with how the situation was handled. I would not recommend this urgent care for something as basic as a sports physical. I have been getting sports physicals for well over a decade for my kids. I highly recommend going elsewhere. I sincerely hope they improve their training, communication, and quality of care so that other families don't have to go through the same experience.

Front desk was great. Fast to get me checked in. Fast to get me to the back. MA that took my vitals…read morewas very nice & helpful. Was less than impressed with the PA. I went in for a persistent dry nighttime cough, persistent meaning it's been over a month now. He told me he has no idea what could be causing it and to just take NyQuil until it stopped. I felt like it was a waste of my $80 co-pay. Just didn't seem like he was interested in getting to the root of an issue I've had on and off for many months now. Probably won't come back to this urgent care unless someone else was available.

This dr. Is an ass! He is rude, does not listen, and is very condescending! It is not nice when a…read moreDr tries to make you feel like an idiot! I wish I could leave a zero!

My husband saw Dr. Bassett due to a hearing loss in his right ear…read more First of all, the front desk was very pleasant and helpful. Very welcoming. As we waited for our appointment to see Dr. Bassett, I noticed that their kindness was carried forward to the next, and next patient, and did not waver one time. Dr Bassett was kind, thoughtful and understanding of my husband's situation. He was very nice, listening to us and did not rush through the appointment. He remedy the hearing loss and then offered suggestion as to how we could prevent future problems. We asked if a change in newer hearing aids would aid with my husband's loss. He then suggested for Dr. Judy do a hearing test. After results and a consult with her we could decide. I highly recommend this office and Dr. Bassett. We were totally pleased

I flew out of state to attend an appointment (with my mother in law) to see Dr. Sandhu. Never in my…read morelife have I seen a doctor speak down to an elderly patient and be as dismissive as Dr. Sandhu was with her. My MIL warned me that she was afraid to meet with her again because of how she's treated her in the past. She begged me to fly down to advocate due to her declining health in hopes that she could be referred to a specialist for a suspected auto-immune disease causing her to be hospitalized. During the appointment, Dr. Sandhu would cut her off, interrupt, and speak down to her as she responded. I let her say what she needed to say with my mother and then looked her straight in the eye and told her......"Respectfully, the way you are speaking to her is not ok. You are cutting her off and your tone is incredibly rude. She has multiple symptoms of this disease and clinically we should rule out this disease before stopping her treatment." She just stared and did not apologize or change her tone. Just continued speaking to us like we were complete idiots. She continued to be dismissive and said that she "has a lot of other problems" that could be causing this. She continued pointed the blame on other chronic issues she's had for years and would not accept that these symptoms were completely new to her. We insisted she get referred to another neuro specialist to rule out this condition and when asked to potentially get her in sooner, she snapped back and said, "As I've stated MULTIPLE times, I'll be entering the notes." I told her that entering notes doesn't sound like expediting a referral to be seen sooner and she rolled her eyes halfway at me with a look of disgust. This doctor displays ZERO empathy for patients and her bedside manner is terrible. The way she talks to patients when a family member is even present is concerning. How does she treat patients WITHOUT a third-party present? She is extremely argumentative, dismissive, and will not let you finish a sentence with her. Nor does she acknowledge her tone while speaking to you. She does not like to be called out and will not engage with any complaints about her behavior. Dr. Sandhu behaves as though she is the gatekeeper of Neurology and with Honor Health allowing her to continuing treating patients like this, she truly is. Her reviews online speak for themselves. A formal investigation needs to be initiated and her conversations with patients should be either recorded or a third-party present to ensure proper care is given. Her "About" section listed on her Honor Health profile states that "Dr. Sandhu enjoys learning through personal development and is passionate about helping others. She prioritizes time to develop a relationship with each of her patients, providing exceptional long-term care." These statements are FALSE and couldn't be further from the truth. The only relationships she develops with patients is that of fear. Fear of losing a prescription that's been given which is helping. Fear that this is the only doctor who can get them the care they desperately need. Fear that if they speak up, that negative consequences can happen resulting in a decline in the care provided. 6 days later after being referred to a specialist within Honor Health she was officially diagnosed with the disease. I feel strongly that if I was not present with her that day, she would have stopped her medication prescribed at the hospital and a referral would have never been submitted in an expedited manner. My mother deserves better treatment and Dr. Sandhu's behavior needs a massive adjustment. I fear other patients are experiencing the same type of treatment and it's unethical and unacceptable. She truly should have been an attorney with how argumentative she is, lacking the skills to connect with patients on a professional and personal level. If you can't listen with empathy, you shouldn't be a doctor. I've submitted a formal complaint with Honor health detailing our experience. If you have an appointment with her, record your conversation or bring a third party with you.

Dr Sandhu is an awful doctor. She will gaslight you and is incredibly dismissive. She will go into…read moreyour appointment with preconceived notions, and no matter the evidence that points to otherwise, she will not change her opinions or stance. She will nit listen to a word you say. I went in to the appointment to change medication.She had put me on because it was causing me to not be able to sleep( it is it is the only thing in my environment that had changed in six months) and it took me 5 times of pushing for a new med before she finally changed it. She also acted like I was making up my symptoms even when I had photographic evidence to the contrary.