I have shopped Henebry's Jewelers for over 10 years now. They are a great bunch of people. The…read morecustomer service is outstanding! I have never been dis-satisfied with anything I have bought there. Go there if you have an anniversary or birthday coming up. You will find something there. Brian, Amanda, Olga and Dave are great! They also have a jeweler to fix your watches or gets batteries. Then they have a jeweler on site to make repairs to your jewelry. It's a one stop shop!

Absolutely love Henebrys. Even with this coronavirus craziness they still show the best customer…read moreservice possible. We had an issue ordering online an the Christiansburg store manager Jerry great guy went out of his way to make sure we where able to place our oder. #1 jewelry store for us.

Horrible everything....service, management and especially the jewelery. Management pushes phony…read more(lab created diamonds) because they are HUGE and expensive; and the case jewelery is cheap looking. The manager talked my husband into a fake lab created diamond, when he had brought my good jewerly as an example of my taste. NOTHING is fake, except now my new piece. They are more than willing to take back the fake glass if I double down and buy another piece with them at twice what we already paid. Men, ladies want quality, this mall jeweler wraps up fake diamonds in 18K to make you feel like you are getting something special. A pig in 18K is still a pig. And the regional manager is contencouis and likes to correct you like you are 12. Don't go here. You'd be better off at a pawn shop.

Quickly helped me take links out of my watch with no damage to it, and also went above and beyond…read moreto get information on other inventory they could get me.

All the reviews were correct! The people were great, chatty, funny & incredibly helpful. Beautiful…read morejewelry- antique, original, costume. They had it all in every price range. Also other small antiques. They buy coins , gold & silver . Their appraiser takes her time with each offering & then quotes a very fair price. I will absolutely be returning!

Walking into this shop is delightful in itself, as you enter you are immediately swept up by its…read morecharm and elegance. It was just minutes before closing and I was still given a gracious reception. I was a little embarrassed as I explained that I had brought a piece of costume jewelry that needed a repair in the chain, that it wasn't valuable except to me because a beloved friend had given it to me. The young woman that greeted me was reassuring and asked to see the necklace. She put it under her jeweler's light and magnifying glass and was able to repair it as I waited. If you have ever had a sentimental piece that you thought was ruined, and someone was able to repair it you will have an idea of the joy I felt when she handed the necklace back to me and I slipped it around my neck. This is what I know, from now on I will be stopping in at this lovely shop for any gifts I need. In this past year, I have made a personal commitment to avoid shopping online and instead I want to support local shop owners. They are the ones that invest in our community and I want to honor that. My reception and service that I experienced at "The Velvet Case" has increased my commitment to stop there first and I will be back often to celebrate birthdays, graduations, weddings, and new babies.

There's something here for everyone at Roanoke's only jewelry consignment store. From high end…read moreKonstantin pieces to these cool moderately priced lava rock dragon earrings. The owners are really nice, too.

From the owner: Tryal's Jewelry Consignment is the valley's only jewelry consignment store. Bring us your old,…read moreunused or unwanted gold and silver jewelry and let us find a buyer. We also buy gold and silver!