The owner answered his phone at 0628am on a Saturday. He told me he could help us and get out here…read moreby a certain time and they did. They were here ready to work just as he said. Thank you for helping us out so early and quickly!

I was extremely disappointed by the behavior of one of this company's drivers on Saturday, May…read more30th, at approximately 5:00 PM. The company vehicle, license plate #36795B3, was being driven with a complete disregard for safety. The driver was aggressively passing vehicles in the canyon, driving recklessly, and forcing other vehicles off the road. This type of behavior is dangerous and could have easily resulted in a serious accident. When an employee is driving a company vehicle, they are representing the business, and unfortunately, this driver's actions reflected very poorly on the company and demonstrated a lack of professionalism and concern for public safety. I hope the company takes this matter seriously, investigates the incident involving vehicle license plate #36795B3, and reminds its employees that no destination is worth risking the safety and lives of others on the road.

This is the only option in the area besides self-service to the dump. Reliable service and lovely…read morecustomer service but after living in LA for decades, their recycling program is silly and in desperate need of a major upgrade.

I called to have my septic tank pumped out for routine maintenance I talked to to Joey she was…read moregreat answered all my questions and set up a time from 10 to 2 Friday and handled it And sent me a map of my tank location and called me when it was done thank you for the great service and fast response

Prompt responses here on yelp. He came right away to service my septic system and did a great job…read more Very friendly

These guys are great! We were able to get them out here in a timely manner to get our tank…read morepumped. Plus, they were very friendly and reasonably priced. Would definitely recommend.

I was blown away by their kindness and their professionalism…read more Sewer issues can be a nasty subject; especially when a sewer line collapses. They went WAY beyond what I expected and they really cared. I just can't say enough good about the owners and this company.

I would not recommend AAA septic company in Bakersfield, California in our experience, the company…read moreperformed work and added charges without obtaining our permission or having a signed contract in place. They attempted to charge us for the use of their generator, even though power was already available on the property and we had our own generator. They also dug up and diverter box without our authorization, claiming it was and needed replacement. In addition, they told us that the septic tank lids were deteriorating and needed to be replaced. on top of that, they left the property without pumping the septic and did not give us any information as to when they would come back. Concerned about these recommendations, we hired another septic company for opinion. That company informed us that the lids were in good condition and did not need replacement. AAA septic had already removed original diverter box, a new one had to be installed. A few days later, we received an invoice stating that we had payment due within 30 days but before the 30 day Period Had expired, we received a certified letter stating that a lien was being placed on our property for an amount nearly 3 times higher than the original invoice, with no explanation. At no point did we refuse to pay the bill, nor were we given the full 30 days indicated on the invoice. The company was aware that our property was in escrow and that a lien could create a serious complication. Based on our experience, we found the company's business practices concerning, and would advise others to proceed with caution. I would absolutely not use them again or recommend them. They cost us thousands of dollars more.

First off, they have serviced our septic tank over the last 15 years. They emptied, we fill it…read more lol. This year, after 50+ years of septic use, it was time to upgrade. Two of the original lids had deteriorated to the point that they were unable to close. There are two septic tank companies here in Bakersfield that do septic tank installs. One company said that they wanted to change the original equipment but that in the process my entire front yard would be a mess and that I would have to replace my front door sidewalk, our newly planted Chinese elm would possibly not survive and our fencing may be disturbed because they would need to put in several hundred feet of leech line to the back yard as well. Thank God for Kangarooter! Kangarooter proved them wrong. When requesting the permit for the new septic tank Kangarooter requested the same style of septic tank that was original to this house. That request did take a bit longer for consideration due to soil testing and the county due diligent in the process. I'm grateful that Kangarooter requested that type of system. He could've done a leech line which could've made the job quicker for him and his payment would've been sooner but he did what was best for our yard and home. Additionally it was less expensive than the other company. Friendly, transparent, professional: the owner and his work crew. Couldn't be more happy. We highly recommend this company.

On Thursday, February 6 we requested service for our septic tank on our farm by Kangarooter 2615…read moreEdison Highway, Bakersfield, CA . Two servicemen from their company came out and opened up our septic tank underground system . The on site estimator representing the company gave a quote. He stated that we had to have our septic tank piping, parts, etc. replaced at a cost of between eight and $12,000. My wife asked him what was the specific problem and what did he see to justify the work he claimed needed to be done for certification. He gave us a blank look and told us that the work would include major work to include digging up the complete septic system components where the system piping was ran. He couldn't give us any information of what findings were to justify the work that he claimed had to be done . My wife asked him some basic questions relating to the conversation and he felt threatened by being arrogant in his response, and turned red in the face and walked away. She then spoke directly with the foreman since the estimator was rode and had an attitude because a woman asked him common sense questions which he couldn't answer with a straight face. The foreman stated that the owner would reach out to us by evening. The owner as of today Sunday Feb 9, 2025 has not responded. Kangarooter obviously is not a company with integrity. We didn't feel comfortable at all with this company and felt that the representative of the company out in the field was only here to rip us off. Thank God, my wife is a God-fearing Christian and told the gentleman to leave and that we would have a second opinion from another company to come out . The following day, my wife scheduled an appointment for another local septic tank contractor to come out and give us a quote what it would be to clean the septic tank . The representative of the company didn't find any issues with the tank where in fact there would be labor intense, replacing parts , piping, etc to dig up the whole yard and replace piping for the septic tank. All that had to be done was service the septic tank at a cost of $1000. To include septic tank certification. As a Vietnam veteran, retired community college instructor and Homeowner, I recommend not using Kangarooter located in Bakersfield, Ca 2615 Edison Hwy