Always on time, easy to reach, great communication and incredibly efficient. Great guys, do their…read morework well, and are very nice. Had them fix toilets and also moved a fixture so my new dishwasher would fit. Fast, efficient, reasonable pricing, honest, and experts at what they do! Terrific!

They have many years of experience and knowledge in various needs…read more They are responsible and honest. I would recommend them and use them again.

The company should get 10 stars!!!Mike is a professional and does excellent work . He will diagnose…read morethe issue precisely and will fix the problem. Very patient, persistent in his work and will complete the job. I am very happy with the work he provides.

Mike went out of his way to rectify our frozen pipe situation. I would highly recommend him.read more

Excellent customer service. They have helped with multiple things from servicing my AC units, to…read moreinstalling an outdoor gas fireplace, reparing a dehumidifier and trouble shooting an indoor gas fireplace. Not only do they provide excellent professional service - they come into your home and the first thing they do is put on a pair of Yuley shoe covers each and every time they walk in and out of the door to their truck. Can't tell you how many contractors have tracked dirt and mud through the house over the years. Not these guys. If there is dirt from any of the work inside .... they have their own vacuum they bring in and clean up! Amazing .... Other contractors take notes because those simple things that add up to great customer service has earned my continued support of their business!

2 visits and over $500 later I still have a cooler that does not work. It took 3 calls just to get…read moremy receipt for the second visit. I asked to speak to the owner but have yet to hear from him. Wouldn't use them again.

Bill cares about his work, answers messages and phone calls promptly. If he doesn't answer it's…read morebecause he is taking care of a customer, he calls right back. It's Amazing! The work is top notch. Quality work and great customer service is hard to find. Bill has both! Highly recommend.

I've had Bill Yenalevitch do work for me at least 5 times in the last 2 yrs Each repair has been…read moredone with promptness and professionalism His billings have been reasonable I have no hesitation in a positive recommendation Harold Davenport, Kingston. 10/23

I contacted RN Fitch and Sons to patch/repair my asphalt driveway. Water runoff had eroded my…read moregarage foundation. The Fitch crew did an excellent job, in a timely and professional manner. Job was completed on time despite the problem being worse than anticipated. I use Fitch regularly for plumbing and HVAC services, and I'm glad I thought of them for excavation and asphalt. There price was well below competitors from traditional asphalt pavers. I can't recommend them highly enough!

I am writing an updated review to included the "resolution" of this situation. I live with my…read moreelderly dad. We live in a two story house and have central air/heat with upstairs and downstairs units of ac and upstairs and downstairs furnaces. We used Fitch for a long time even though we found them frequently rude and unprofessional in their behavior because we just assumed this was how everyone would be. Last Wednesday our downstairs air conditioning was not working. Fitch sent someone out. He looked and said it was frozen. He said the filters needed to be cleaned, which he did. He also checked the freon and said it was fine but that he was going to "top it off anyway." We wanted him to give the upstairs unit the once over since he was there and he did and said it was fine. The next day (Thursday) the downstairs ac was only pumping hot air. We called them and they sent the same driver out. He looked at it and said he shouldn't have top it off with freon. He said that he overfiled it it and and that when it was running today it caused the breaker to trip. He did not apologize for causing this situation or for wasting our time having him come out again. He said he had to drain the whole system and refill the freon (which was going to take some time). While the freon was draining and refillng he was looking at the upstairs unit again. He ran tests on it and said the capacitor was not working. Which sounded shady since he said it was fine the day before. He installed a new capacitor from the truck which also did not work. I asked him if maybe there was nothing wrong with the capacitors but that maybe the piece of equipment he was using to test them was faulty since is said ours and a brand new one wasn't working. He got VERY angry saying I was questioning him. I pointed out that the reason the downstairs ac tripped the circuit and he had to come back was because he over filled it. He raged at me and told me that no woman is allowed to question him and that as a woman I needed to learn my place (I am old enough to be his mother and my place is anywhere I want it to be). He started cursing at me using the F word and the S word repeatedly. My elderly father was there and utterly shocked. The workman tried to order me to go inside my home and tell me that I was not allowed in his presence but I stood my ground. He cleaned up his work area on the downstairs unit (which seemed to work after the tank was refilled) and left us with no working upstairs ac. He said our original capacitor did not work and he would not hook it up even though we asked him to. He said he did not have another on the truck. He said he would come back the next day and fix it if I sat quietly in the house (like we were ever having this lunatic back in our house???). I went inside and wrote a yelp review to warn women to not to hire these people. My father was trying to find another contractor to call. As soon as the review was posted the owner of the company called us. Not to apologize but to threaten us. The owner (who apparently will also not talk to women because he would not discuss the situation with me) called my father and told him it was my father's job to "get me in line." The owner tried to threaten us by saying if I did not take down my review he would not send the workman back out the next day. He actually believed we would ever do business with them again which was hilarious! My father (who witnessed the whole thing) told the owner that ever bit of the review was true. We asked around and found another company that numerous friends recommended. Called the new company on Friday morning and even though we were new customers they had someone out in 20 minutes. After all the years of dealing with Fitch where everyone is always miserable and sullen I was shocked to open the door to someone with a huge, warm, friendly grin. I swear this guy was the nicest, friendliest workman that I ever met in my life. He was happy and smiling and talkative the whole time he was there. After he was here for a while I told him about what had happened with the driver telling me to learn my place and he was mortified. He could not believe in 2023 anyone would come into a woman's home and say that to her. He could not stop apologizing for Fitch's bad behavior. Most importantly he checked out both ac units and guess what? There was nothing wrong with the original capacitor that was in upstairs unit. All that time and money wasted on Fitch this week when Fitch invented the problem with the capacitor and created the other problem by over filling the freon tank. The moral of the story? Do not do business with Fitch. They are unprofessional AND do not know how to do their jobs. I waited till Saturday to post this just to make absolutely sure all the ac is working fine (which it is). My dad and I are very happy not to have to deal with Fitch anymore!

Quick and efficient. Came out at 8am and was done by 9am to replace a well water pump. Friendly…read morelocal guys.

They lied to me, and really hurt me and my family. You expect a business like this to have quality…read morepeople working for them. This is not the case. Just beware of hiring these guys for anything. What they did to me was just wrong.

John and Cooper were Amazing! Hard workers and very professional…read more Put in 3 mini splits. Explained everything in detail. I would recommend Scotty's.

Won't be using them again Garret "serviced" out furnace,…read morechanged the oil filter on the line and cleaned the nozzle Left after 25 minutes and furnace shut off, wouldn't turn back on Called originally for maintenance, now I have no heat after a professional serviced it? Called the office and garret came back upset Looked at the furnace and asked us if we had any oil as there wasn't a gauge on the tank? It was sitting right on top showing a hair under half full? Guess he can't see a big oil tank gauge Shows us a clogged filter starving the pump of oil WHAT THE HELL DID HE SERVICE THEN? WHAT DID I PAY FOR? THEN HAD THE AUDACITY TO CHARGE ME A SECOND HOUR FOR HIS SCREW UP? Unbelievable unprofessional company Guy couldn't show up to work on time and screws up my furnace due to incompetence and not doing work I had to hire another company to come out and redo what he did because I can't trust he did anything correctly And thank you for spilling oil over my basement (twice) that I had to clean up Stay away from this company as they will "service" your heating unit, screw it up and charge you more Receptionist called "Scotty" and he "agreed" to take the second hour off..but who does he employ? STAY AWAY