Waterman Self Storage helped our family in a time of great need when moving to Harrisonburg in 2019…read morewhile still looking for a permanent home. When we found that place we were able to easily downsize from our larger unit to a smaller unit to keep some surplus items. Four years later we are finally clearing out our smaller unit. Trouble free storage -- no problems with billing, security, access, bugs, moisture, etc. If you need to store some things, I highly recommend Waterman Self Storage.

I always enjoy going to the Mini Stor It. It's very safe and comfortable. I love that everything is…read moreon one level. Never need to lug items up stairs or an elevator. The staff is so nice and they've been here for a long time. This is run the way a business should be run. They seem to really care about their customers.

Two words: simply exemplary. That's what Mini/U Stor It has been for me. They are without a doubt…read morethe best storage place around. The whole facility is well maintained, the units are spotless, the location in the area is fantastic, they help locate conveniently located units for you, they are secure, the hours are great, they're reasonably priced but most of all, the staff is OUTSTANDING! They are make or break it for Mini Stor It. Absolute top notch customer service! The ladies are friendly, very intelligent, experienced, knowledgeable, are extremely accommodating; they go above and beyond and are just all around THE BEST. I can't thank them enough for all they do for me. Thank you Mini Stor It!!!

Steven, Jule and Lisa are stellar employees! They not only helped me with a truck rental, but also…read moremy family with storage needs. The facility is clean and well managed. Thank you!

Clean and great location. Very convenient for summer storage for any college student. Offers…read moresecure access

Jon and Shea, the owners, are beyond nice. They gave us a tour of the facility and checked in with…read moreus before and after we moved stuff in. Their facility is clean, and they had dollies by the door to help get all of our stored stuff inside. They're also about 8 minutes from JMU, which is a bonus. I'd highly recommend them. You get personal interaction and service.

Not sure if I ever considered leaving a review for a self storage business, but CubeSmart on Apple…read moreValley earned 5 Aside from a temp controlled and super clean facility- the staff is top notch! Ivy is a stellar rep for the company and her customer service inspired me to share with Yelp! If you're looking for a great place to store your personal property- look no further! Fantastic prices, variety of sizes to accommodate your desired storage space and amazing service. Thank you Ivy for listening to customers and providing exceptional service!

Their customer service is excellent. The manager goes above and beyond to help customers. and…read moretheir facility is clean and well maintained.

Contacted Rocktown to move us in April. Wanted to support a local, veteran-owned business. They had…read moregreat reviews, though not many recent reviews on Facebook. Contacted them to check availability and for an estimate. Very responsive and were able to move our larger items, such as appliances, toolbox, and a weight-lifting machine. Confirmed our move out date and asked for a time. I was told 0900 to 0930. Waited until 1013 for the movers before receiving a call from one of the employees, stated they had a call out but would be there soon. At 1045 only 2 very inexperienced movers showed up in a UHAUL. Informed me another guy was coming and he would be there in an hour. They started with the boxes and pure chaos. They went from the kitchen to the living room, to the 2nd floor bedroom, to the sheds, back upstairs, in no order or organization at all. Every couple trips the movers would stop to check their phones or talk. After 2 hours, the 3rd mover showed up. He entered with a bad attitude. No greeting, just a "whats going" and preceded to complain about everything they had to move. Went to move my dresser and I explained it needs to go vertical to get around the corner. 45mins later and bickering amongst themselves the dresser made it down the steps. Now at 4 hours and still no progress. I called my husband to come home from work to help the situation. When moving/unhooking appliances movers were using ChatGPT. My husband unhooked everything for them, with HIS tools. We paid extra for an appliance package. They were measuring the fridge with an apple app. My husband offered to help and explained how the doors may have to come off. They brushed him off and said it was fine. They wrapped the fridge and attempted to wedge it out. Took off the front door and tried again to wedge it out. I noticed the hardwood floors were scuffed and explained that they are to lift furniture, not drag it. After 30 mins, my husband jumped in and took off the doors to the fridge. Next the movers had my fridge on its side! They once again had it stuck. They lifted it up and dropped it on concrete! All the while it was unwrapped. The shelves came crashing out of it. I asked if they had straps to go under and lift it and they did not. Asked if they had ever moved a fridge and the one stated he had not, clearly. Once it was out they were using my husband's dolly and continued to use it during the move. The hardwood floor had deep scratches and the doorframe holding the screen door was ripped off the wall. My husband and I started wrapping and moving items ourselves that they left upstairs, so they wouldn't forget them. At this point my husband called the owner who said he would send extra help to unload at the new house. 6 hours of packing ONE load and we got to the new house. The 2 movers that came were very polite and instructed the other 3 movers how to safely move our items, AFTER they dropped our dryer on the steps. The owner, Shane showed up at 1900 to help, as I was moving items off the truck myself. Around 2030 they brought the last load. There was more to move but we had run out of time and patience! Shane made it clear that he would make this situation right. He would give a partial refund by the next day and speak with our property manager about the damages caused. He never called us back, didn't contact our old property manager. We spent the next 2 weeks trying to contact him, as he dodged our calls. Shane finally spoke to the property manager and claimed that the movers didn't damage the door, but we did. He then tried to tell us that he would see how much the damages cost HIM prior to our refund. The two are SEPARATE issues. After more calls, texts, and messages we got ONLY $375 back, out of the $1900 we paid Shane. 9 hours later (8min drive from each house), property damaged, moving and wrapping our own items, and still having to rent a UHAUL to get what was left. We understand no shows happen, when spending this amount of money for a service, our belongings, time, and homes should have been moved efficiently and treated with respect.

I hired Shane and his crew to clean up the literal junk that was around our AirBnB properties. They…read moredid a great job! Even went above and beyond and went into the creek behind the cabins to fetch a sheet of metal that blew in from the last storm! Would hire again in a heartbeat!

I talked to several movers about my job from Harrisonburg to Richmond, but Tim was the only one who…read morewanted to come see the site ahead of giving me a quote. It gave me the opportunity to talk through the move in a way that a phone call or email can't. The move-in in Richmond was logistically challenging for a variety of reasons, and I did my best to make it as easy as possible for the crew, but they stayed positive and polite throughout as they problem solved how to get the job done efficiently. I found Tim to be very responsive in the days leading up, and I felt the quoted price was fair for the job. I would definitely work with them again.

We just moved and hired Morris Moving. They were amazing! We had them move stuff from a different…read morelocation first to the garage and then to a new house. Each time they showed up on time. Very reliable and fast! They did an amazing job finishing up everything. Everyone on Tim's team worked so hard on such a hot day! Tim himself drove the moving truck all the way to NC and we are super grateful how reliable they were. If anyone needs movers in the area i highly recommend Morris moving!

The friendly crew moved our stuff from one house and two storage units to our new place in 4.5…read morehours. They worked quickly and efficiently and came in under the estimate--this was as good a moving experience as we could have hoped for. ¡Gracias, amigos!

3 days in a row wasted waiting for their estimator to show up, he never did. The first two days…read more "he forgot" and the third I asked again if he was going to show up. I was told "Yes" after a 09:00 am appointment. No call no show. Don't waste your time. I had used them before and the service was great. A friend used them and made the original recommendation. That was why they were my first call and I was understanding the first two days (things can get busy). But three days in a row with never a call from the estimator.... Totally unprofessional! Don't waste your time! Zero stars would be more accurate.