The worst towing company I have ever seen. If they get your car goodluck. Also if they took my…read moregrandmothers car there would be no way for her to get it i walked 1.5 miles to the shop these guys stink

I had a Pop Up camper that I paid to store in an HOA storage lot. They stopped billing us for it…read moreand unbeknownst to me had it booted, towed and impounded at Mat Dog - even though it had a permit. Up to that point my issue is with the HOA. I was VERY displeased to learn when I called in to find out where the camper was (who checks a storage lot every day?) that Mat Dog had kept it for 8 DAYS before contacting me to let me know they had it - and that contact only happened because I went looking for it. Temple (the owner?) basically told me that they could wait 10 days legally before they had to call. But why would anyone wait that long?? Oh right - because they charge $30 each day - and why not make $300 extra dollars by avoiding resolving an obvious issue. They could not meet me when I tried to show up that day during business hours - but said they wouldn't charge more than the [unnecessary] 8 days, only to have the driver that met me the following morning reply with 'we charged you for 12 days'. And that was on top of towing and booting charges. Almost $600!!! If I owned a towing company - and wanted to do as their website claims: "to serve the people of Carbondale and the surrounding area as best we can... We pride ourselves on the reputation that we have built over the years for excellent customer service" I would probably start by calling an unsuspecting person on DAY 1 to let them know I had their property, and not just let the bill rack up for the sole purpose of financial gain at their expense. And I've owned a successful company in the valley for over 17 years - and have seen unethical companies come and go during that time. At no point was Temple interested in making this right. No 'hey - my bad for not calling you... I'll just charge you for the tow and 2 days'. That leaves me with no other conclusion than this company is run unethically, and as such - I recommend avoiding them at all costs.

Called bob directly seemed pretty friendly joked around on phone other company quoted 2 and a half…read morehours and bob said 1, call other company and cancel, wait on bobs 1:45 passes I text "is your guy on the way yet. No response, call Half hour later no answer. Call Covenantat least their honest, after I called bobs at 2 hours 15 minutes waiting I call back Covenant and they were there in under 15 minutes still hitting their original quote time!!!

Jake came to our rescue when our toy hauler was stranded. You did an AMAZING job getting us to…read moreRifle. Thank you for the service!

Called them after driving over a nail while traveling and they got us right in. Totally saved us…read moreand they were so kind and helpful!

Saved out trip. Wife and I traveling cross country in our campervan. Heater core went out. Limped…read moreit to Docs. Family owned, Dave the owner very friendly, knowledgeable and honest. I usually do all the work on our vehicles. Not on the road 2000miles from home. Glad we found them. Good people!

They always did well with me. Been working on my truck for years now. It's a 2004 real low mileage…read more Very knowledgeable.

When I lived mid-valley, I was glad to know that my cars were maintained and repaired by a…read morecompetent and friendly neighborhood shop (John Fitzgerald - High Tone Automotive, Basalt). I was afraid I would not be able to find that when I relocated down valley. Fortunately, I was wrong. Kevin and his team at PDA are prompt, friendly and very competent. They do a great job maintaining our older car (2003) and our newer cars (2017). I am thrilled that I have discovered a friendly and competent shop that is literally, "in my neighborhood." I highly recommend.

Had some rear autobody damage repair work done in the Glenwood Springs location. The customer…read moreservice, quality of the work, and the knowledge of the staff was impeccable! My car looks as good as new again and I'm beyond pleased with the work completed. They are honest and true to their word here! Not to mention they cleaned and detailed the inside of my car as well! I will be taking my vehicles only here from now on.

Bad business practices beyond anyone's comprehension and yet they are still in business. John, the…read moreowner, kept my car and $13,000 for four months to be repainted and did zero. I was expecting for a wonderful surprise in the spring. What I got was a BILL for $4000 and a useless box of parts and a dead battery. Outside outside. He then went on to threaten to call the police on me while I was trying to retrieve my car and forget this ever happened. I don't know man like this can be in business. I would not be writing this negative review if you simply would've just given me my money back. But instead, he went aggro on me. Run - do not walk away from this place.

I was lucky to find this auto repair shop because my car was leaking all the oil. Great service…read moreoverall.

I drive an old GMC. The rear main seal was leaking. Called and spoke to Sara. She said bring it…read morein and gave me a quote. Dropped it off on a Wednesday and it was done the following Tuesday. Pretty fast when you realize they have to pull the transmission and t case to do the work. Out the door for under $1000 including a new U joint. Super happy and I will come back when/if I need more work

Friendly customer service and knowledgeable staff. Since troubleshooting transmission problem in my…read morediesel van and replacing a part, my van has been running great!

We were on I-70 homebound from vacation in our Chrysler Town & Country. We experienced a breakdown…read morenear Rifle. The tow driver called Advanced to see if they had time for us, which they did. They diagnosed our problem and provided excellent repairs at a reasonable cost. They were friendly, courteous, and professional. It was six hours from breakdown to back on the road again, five hours in the repair shop. If I lived near Rifle, Advanced is where my cars would go for service. One more thing-Pickles, the shop/office dog, is a good boy.

I just asked one simple question about getting a car looked at and the lady that picked up was rude…read moreand nasty towards me because I called an hour and half to close just to ask when they would be available next. Someone get that lady laid or something! Made sure to tell my friends this place is last resort. I hope that lady finds some peace and happiness!