Apparently, they have so much business they can treat business customers with contempt.read more

We have tried several shuttle services in Rochester MN and Star is BY FAR the best. Other shuttles…read morehave left us stranded, or overpacked their vehicles - we did not want to take a risk with international VIPs coming in to visit Mayo. Booking with Star, I got regular updates on where the shuttle was, when the passengers were picked up, and when they were dropped off at their hotel - a great comfort as I live out of state. It was easy to book and arrange for a direct bill (instead of booking on a personal credit card); Hank worked with us to organize our reservations and was helpful and courteous. From now on, we will ONLY book with Star!

Laura handled all the travel for our destination wedding. She took care of us and all of our…read moreguests like they were family. I highly recommend! We will never vacation again without contacting Laura first.

We are back. It was great. Thank you so much for arranging everything. The trip was a BLAST and…read morewe really enjoyed ourselves. You made it so we had no worries. I can't believe how easy everything was once we got down there. !! The transportation you arranged was amazing, the resort was beautiful and the dining plan was a cinch. Thanks again so much we really appreciate all the help and arranging you did. Carol

I booked a ride for my husband from RST to MSP. My husband was so impressed with the kindness of…read morethe driver, Michael, he told me to make sure to give a recommendation for this company. I also met the driver Michael when he picked up my husband, he was very kind and courteous, that's why I was not surprised when my husband told me that one of the passengers was leaving the state and her friend was crying while waving goodbye to her. Michael told the passenger he has time to wait and asked the passenger if she wanted to say goodbye to her friend again. All the other passengers were watching from inside the van and saying the scene was so touching that makes them all want to cry too! You don't see this kind of kindness everyday and when that happens, it's a blessing!

I took the shuttle on July 21, 2026 from Rochester to MSP. My driver was Michael. Michael was…read moregreat. He was patient, polite, kind, on-time, and professional. I can't ask for more than that. But what impressed me the most was how he handled one customer in particular. This person, first of all, apologized to the rest of us for holding up the trip because she was late and there were a lot of last minute things she needed to take care of with Michael. She also told us that she is moving to another state. She had another friend with her that drove her to the pick-up spot, and she looked noticeably distraught. In fact, they both did, which apparently was because they were saying goodbye to each other. We were ready to leave, but Michael paused and turned to this person and asked if she would like to say goodbye to her friend one more time. She asked Michael if that would be ok, and he replied yes, that we have some time in the schedule. She took the opportunity, and got off the shuttle, and she and her friend immediately hugged and sobbed loudly on each other's shoulders. Upon seeing this, I heard one of the customers in the back say, "now they're going to make me cry." Honestly, I was tearing up too when I saw this sensitive moment. After a few minutes, we finally left. The drive itself went well with no problems. I was the last to be dropped off, and I told Michael that what he did was a very nice thing. He humbly shrugged it off, seeing it simply as an opportunity to help someone out. Kudos to you Michael. We need more people like you in this world.

Pete has been a true professional over the years. Always on time, and always looking sharp. He has…read moretaken his knowledge and put it to great use in his craft. If your looking for the real deal, look no further than Exceptional Transportation. Thanks Pete for all the great times. Dp

So pissed off! I waited an hour for them and they never showed up! God told me to look out for a…read morecar with t Plus on the side I never seen it! Thank God another two plus driver just happened to come to Walgreens to go shopping and I asked him was he there for me and he said no but he would take me home. I think his name was Jeff or Bill older white guy with brownish grayish hair. An angel sent from God! You guys are totally wrong!

Matt was amazing! He was incredibly personable and arrived promptly. I highly recommend Matt.read more

Matt was great! We used him 3 times while in town. He was professional, a good communicator,…read moreprompt and a safe driver, everything. you need in private transportation.

Nur is a punctual driver. He is open-minded. Loved his stories .Gave us a ride to the airport early…read morein the morning

I had the pleasure of meeting the great driver/owner Nur, pronounced (N-or). He had a beautiful…read morefull sized 2021 I believe GMC. It was spotless, and had no sent. For your transportation needs, he is one not to over look. Thank you for the great service Nur, will be in touch soon.