This company could have redeemed itself, but they could not pull it together. I could be giving a stellar recommendation right now, but the owners and their toxic personalities ruined everything. Let's start with the good part. As far as I know (based on my realtor's view), they did work quickly to remove the tree that had fallen, in a timely manner, and I assume, cleaned up properly. We are three sisters who just lost our mom, and after 2 months of staying in TN, we finally all went to our respective out-of-state homes, and then this darn tree fell right before the pictures were scheduled for the listing.
The problem came when we had no clear way to pay them remotely and my option was to write a bank check that would get to them just 6 - 10 days after the service. It was promptly initiated, and I was happy to email them the proof so they could be comfortable doing business with us. Shockingly, they do not have an email address, so I ended up taking a screenshot and texting it to them.
The number of texts and phone calls was nothing short of bullying over the course of the week. While trying to figure things out with my bank, Clifford's wife texted me so many times with so many threats, that I finally had to ask my realtor to do me a solid to collect money from me via Venmo, and then organize with this company to drop off a cashier's check.
This exchange ended with a threat to put a lien on my dead mother's house, with all kinds of threats involving lawyers, threats to tattle on me to a realtor in town that is not ours, talking about how they don't need our money because they make $50k a month, but they better get our money. None of it was necessary, nobody was holding out on them.
I know they cannot put a lien on the house as quickly as 7 days after service, and so many things need to happen for a judge to agree to it. But I think desperate people who don't make $50k a month, do desperate things, like straight-up mobster bully a couple of women grieving their mom's passing just trying to get all the things done, over a $750 tree removal bill.
I am confident that anyone who promises to place a lien on your home, not even a week after a service is complete, does not have the proper credentials or insurance to perform such service. So I looked them up on the TN Secretary of State Website, and I was correct. They are not listed as an active company. I will also assume they are not adequately insured, but that's just speculation.
You do you, I am not here to tell you what to do in your life, and they did do a pretty good job with the task they were hired to do. But after reading other reviews, we might have been the exception. You might just consider going with a company that is licensed and insured and doesn't have gas-lighting on its resume. read more