Although this is a new hotel and in great condition, it is one of the worst hotels I have stayed in…read morein years. I travel weekly for work and the people that work here are some of the rudest I have come across. There was 1 lady that worked on the night of 5/7/25 that was friendly, but everyone else during my stay was unnecessarily rude. Some I witnessed being rude to other guests. I landed in Harlingen, exhausted and went to the hotel before check in to see if they had a room ready. If not, I would have just worked in the main area. I was given attitude from the moment I walked in. I explained that I knew it was before the official check in but just wanted to see if they had any rooms ready. At 1st the lady kept looking at papers and ignored me. After several minutes standing there I finally asked if she had a room or not. She then got me checked in. I did not receive a bottle of water or anything at check in as I usually do. I don't have them clean my room so I often need refills of stuff. Anytime I asked for something like a towel or toilet paper I had to explain I did not need my room cleaned, just a refill. The breakfast ladies like to sit or stand by the trash cans and gossip with the morning front desk lady. At 7:30 in the morning, nothing is refilled and when a child made a mess they made no effort to clean it. One breakfast lady likes to order the other around very rudely as well. Not sure why there are 2 at this hotel when 1 does nothing but sit and gossip. It's extremely unprofessional to see and hear them when trying to get and eat breakfast. I ended up taking it back to my room when I saw them there. At one point when I was asking for a washcloth another guest was asking for a bottle of water that she should have gotten at check in. The lady looked her up and told her she wasn't platinum level so she could not get one. There was definitely a better way to handle that. There were multiple people in the lobby and I felt bad for her. Another guest and I looked at each other with understanding that it was wrong. Too much to talk about so I will end here. If you like being treated like crap, this is the place for you.

Excellent hotel in the Harlingen region. Has four floors. Plenty of parking spots available…read more Access the hotel off the feeder of the highway (my GPS apps kept trying to come in from an inaccessible backroad). Rooms were spacious, nice, and modern. Large flat screen TV in all the rooms. I got a room with only a standup shower but comfortably could fit two people. Complimentary breakfast Monday through Friday from 6am-9am and Saturday and Sunday 630am-930am. Has the usual things such as eggs, potatoes, self-made waffles, yogurt, toast/bagels, and juices. Free WiFi that was good speed throughout the facility. Pool is supposedly heated, but it was still really cold and we had to leave within a few minutes of being in the water.

The food was delicious and the service was excellent. They also make a terrific Long Island Tea!read more

Sooo, this is where I chose to spend my birthday weekend, and we left a bit disappointed. When you…read morearrive, at first glance, you get that resort feel with the grand entrance. Check in was easy, then we went to our "unit". There is currently construction going on near where we stayed, and we were very close to the golf course. Their units are similar to duplexes, but with 2 lower unites and a greater middle unit. We stayed in the bigger unit, which had a huge bedroom with king bed, jacuzzi tub, full kitchen, living room, and it was 2 stories. You have a quaint little patio with chairs that overlooks the water, which was a nice touch. The unit itself was in poor condition. Yellow stains on the ceilings, roaches, ants, termites, and other bugs we found crawling around or dead. Scracthes, loose door handles, and cracked tiles were abundant. The breakfast "buffet" was a joke! There was no buffet as advertised. This was simply an available breakfast that could be brought out to you, and was part of that which was covered by your "coupon". I have a severe egg allergy, so the eggs bacon, sausage, refried beans and potatoes prepared wasn't something I could thoroughly enjoy. Therefore, we had to order from their overpriced resort menu. A small stack of pancakes, biscuits and gravy, and waffle were all around $8 EACH. Gym facility was pretty nice; though, ants were always seen crawling at the base of the windows. The day before we left, found goftballs near our NEW car! Be mindful of where you are in relation to the course. This was something we never thought of when we arrived. Overall, we will likely not be going back to this resort. Far too many bugs sharing the space, and my breakfast each morning was honestly, a rip off.

5 min walk to the beach, very clean, quiet and safe!! Chas was so friendly and awesome to work…read morewith! Had everything we needed for a fun 3 night get away. I would definitely stay here again! Thank you Chas we had a wonderful time!