I got an art appraisal from Value Pros. I got another art appraisal from another. The second appraiser had over 60 years, Ph.d in art history, well known in the art community. That appraisal held more content and art literature in this area of my art. The second appraisal was far more detailed, organized and gave me the information where he got his information from. This appraisal is USPAP compliant also AAA certified. Just get another quote 125.00 is okay. Please look around and be knowledgeable of your art. read more

Awful. Don't respond to initial "contact us" email. Call to follow-up and Ray tells me he'll send me an email with his contact info. He doesn't bother, so I call back and he tells me to email inventory lists and spreadsheets. I do and then Ray never responds. Don't waste your time with this useless outfit. read more

Ray was very responsive and professional. We live in San Francisco and needed an appraisal for IRS tax purposes on a charity donation of brand new furniture and appliances that had been purchased new only a few months before for about $20,000. The products were never used, but installed new in a remodel that we bought. Since we were changing them out for our own appliances, we donated them and provided Ray the documentation on their value. He came back within a day with a fair valuation and a very reasonable price (compared to the competition). Everyone else insisted on conducting a site visit and charging $400 for the visit alone (plus another $400 for the appraisal). Ray charged us $360, if I recall correctly, for the whole appraisal. That is still too expensive, considering it is just used to document your generosity in case the IRS audits your donation, but it is unfortunately a necessary procedure. SInce you gotta do it, might as well do it with Nugent Appraisal Service. You won't be disappointed. read more

I contacted Nugent Appraisal services after returning from a Norwegian cruise to the Bahamas because we bought a 30th anniversary ring from Diamonds International. When we bought the ring we had Norwegians "Shoppers Helper" Loren, with us. Loren said she was a gemologist as well as an expert in shopping at these ports. We met Loren when we attended a Norwegian "Shoppers Special Seminar Event" that took place the first day we got on the boat. During the event we were told that the "Shoppers Helper" acted as our advocate when making purchases in port. Loren told us what a great value the ring was and that we should buy it. She even said "I think you should cut to the chase and offer them this specific price". I told Loren that I felt pressured about the way she was pushing the ring along with the Diamond International Sales Person and she apologized but said she did not want me to miss out on such a great opportunity. So with the help of Loren we bought the ring but I felt very uneasy about our high pressure purchase so I started to investigate the ring and had the uneasy feeling that the ring was not what it had been presented to us as. Once we got back to Miami and got our hotel it was urgent we got a hold of an appraiser as we would be leaving Miami the next day. We contacted Nugent Appraisal and they agreed to send someone to our hotel early the next morning as long as we provided a meeting place with an electrical outlet as they would not send someone up to our room. We completely understood and our hotel, The Intercontinental, provided us with such a room free of charge. The next morning we met Olivia Nugent in the lobby and went to the small room the hotel had provided. Olivia was on time and most gracious. Olivia confirmed my worst fears, the ring was not the value told to us by Diamonds International and our Norwegian Cruise Lines Shoppers Helper. We explained to Olivia what happened and she said that this happens all the time and it really made her mad to deal with clients that got ripped off by Diamonds International as well as the cruise lines. Olivia called the cruise line for us to see if they could help us with this problem and got the run around. We were finally told by Norwegian Cruise Lines that they could not help, as the Norwegian Cruise Lines "Shoppers Helper" was not an employee but a contractor that worked for them. How convenient for them and who knew? Norwegian Cruise lines certainly pushed the shopping seminar we attended as soon as we got on board the ship. But the Cruise Line washed there hands of her once we had a problem. Olivia then called Diamonds International for us and got a hold of a customer service person who gave us a claim number. I have sent the Appraisal which was provided by Nugent Appraisal Services to Diamonds International and am waiting to hear if Diamonds International will make this right. We will see what will come of this but I would strongly suggest that if you plan on buying jewelry while on a cruise you should contact Nugent Appraisal Services BEFORE you buy and stay away of the Cruise Lines Shoppers Helper as they obviously are an advocate for the retail businesses and not the cruise lines guests. However if you are as unlucky as we were, hopefully, with the help of Nugent Appraisal Services you may have some recourse. We will keep our fingers crossed. At any rate our experience with Nugent Appraisal services was exceptional and Olivia truly acted as our advocate as well as an honest friend when dealing with the type of vermin the cruise lines hire, as well as Diamonds International, who prey upon unsuspecting cruise guests. read more