Adam was incredible! We will stick with him for the long haul…read more We had worked with Farmers for the past 4 years and been pretty underwhelmed by their service and prices. I reached out to Adam via email after googling local insurance brokers. My goal was to see if we could increase coverage and manage to save any money in the process. Adam responded almost immediately within a matter of hours from when I sent him a message. This was on a Friday. We corresponded via email fairly quickly so he had what he needed to run numbers for us. He told me he would follow up Monday (the next business day), and he did. Adam was able to save us a significant amount of money AND increase our coverage in a lot of different ways. We had a simple call after I had decided to work with him, and he walked me through everything in detail and answered all of my questions. The idea of changing insurance had felt really daunting and so I had put it off - for quite some time. Adam truly made it as painless as possible, and now I can relax knowing we are covered.

I was introduced to the Glazer Team (Adam, Lisa, and Shelly) because I wanted to find an…read morealternative to the insurer I had used for the past 19 years, which doubled their prices on my insurance despite our "clean" record. There was an urgency to find a new auto policy, especially because it was about to expire. The Glazer Team took the urgency seriously as they looked for new policies and made sure we would not be overcharged because of the very low mileage of one vehicle I highly recommend the Adam Glazer Team because they really take care of their clients.

We worked with Azy Susman while buying a home in Los Angeles and needed to coordinate homeowners,…read moreauto, and earthquake insurance on a fairly tight closing timeline. Azy was exceptionally responsive, patient, and thorough throughout the process. I asked a lot of detailed questions and requested several revisions along the way. Azy worked through all of them, clearly explained the different coverage options, and coordinated directly with our lender and escrow team to make sure everything was in place for closing. I actually found Susman Insurance through ChatGPT while researching insurance brokers, which turned out to be a very lucky break. I would highly recommend Azy and Susman Insurance.

My family's house burned down in the Palisades Fire. I called this agency to ask questions about…read moregetting insurance in wildfire prone areas. They were very patient and very informative.

Jake was very responsive, helpful, knowledgeable and clutch in a critical situation. If you're in…read morea jam and need a solution, I highly recommend him. He saved me. Thanks, Jake!

I've literally asked Jake insurance advice for over 2 years now, and each and every time he has…read morehelped me select the right policy, even if it wasn't through his agency. To me, this is what a great agent is all about, not selling you products, rather trying to help you in achieving what you need. I recently cancelled a life insurance policy with my employer and got a better policy through Pullen Family Insurance. What makes it better? Let's just say I was able to double the policy coverage for myself and my wife for the same exact cost, and the premium stays the same for the next 20 years. Process was easy too and Jake walked us through all the applications the insurance companies tend to overcomplicate. Thanks Jake for all the advice on Home, Life, and Auto insurance.

I'm writing on behalf of my brother-in-law, who is deceased …read more Despite the fact I called in May and sent a copy of the Los Angeles County official death certificate to the email they provided, they are STILL billing him. His mail is being forwarded to me and yesterday I received another bill. For one thing, he was all paid up and owes nothing. The only thing they've changed is addressing the bill to ESTATE OF and his name. When I called, I was told they need info on the person who is the POA, and the bills won't stop otherwise. So they insist on continuing to bill a DEAD MAN who obviously isn't driving anymore and owes them nothing. NO respect or compassion for the dead and none for his grieving family either. SHAME ON YOU GEICO!!! Too bad zero stars is not an option.

Yea do not I repeat do not get them to insure your vehicle. My vehicle was stolen from my Apartment…read moreComplex in 2025 & they refused to cover for stolen property. They quick to take your money tho.

I was looking everywhere for a good insurance brokerage. Many during covid would not even respond…read moreto me. Kevin called me directly and made me feel like family. Moving across country and having to find a new insurance agent can be worrisome, but Kevin left me feeling covered and confident.

I contacted Kevin for a quote about 2 weeks ago. I ended up going with a quote I found myself,…read morehowever Kevin was very helpful and friendly from beginning to end. From his customer service alone, I'm recommending him to my fellow insurance hunters. He was patient as I gather all of my information at work. He also followed up via email and phone call. He was every personable and kind. Thank you for your time Kevin! Wishing you the best!

HORRIBLE experience with this broker. I have been a paying customer with this broker for YEARS…read more They called me to notify me that my policy had been canceled (with no forewarning or grace period) because of a credit card issue. The representative - Margarita - the offer me absolutely zero help. Nothing about getting me a new policy, no guarantees, absolutely nothing. There are many other brokers out there and I would recommend using any one of them over this one. Terrible customer service and effort.

The manager is one of the most disrespectful rude person at this location! He don't know the…read moredefinition of manager or customer service!!! They had approved us for a discount since my sister is a teacher then all of a sudden 6 months later without any notice we get a statement staying our new bill is double the amount we used to pay.. the reason is because the discount is no longer approved and we have to pay the months we got the discount for. To me this is fraud what they are doing!! I called to speak to the manager was rude telling me this part of life and pay it!!! I am a manager of 7 years and I was asking him questions and didn't know how to answer them so became more Disrespectful and hang up on me!! Please please people make sure you checking your statements and ur bank account to make sure they not doubling your bill!!!

Angela at the State Farm office in California has been incredibly helpful over the years. She's…read moreassisted me through a few moves and has always made the process smooth and stress-free. Anytime I've needed anything like updating policies, answering questions, or handling changes quickly, she's been responsive, patient, kind and professional. A pleasure to work with.

David Rosenberg and his staff are great to work with. They answer their phone, so you can easily…read morespeak with a person! (Not common these days). They have also been very attentive and efficient with all my needs. Thank you!

they are taking money everyday from my bank account. I was trying to help my son, but now i have…read moreto contact my bank that this company is a fraud.

Complete fraud. Zero communication from Hugo after MULTIPLE attempts. Even escalated to mgt. This…read moreplace apparently will take someones money and run. They do nothing to settle a claim but hide. If you are in an accident and someone shows you a Hugo Insurance card on the phone, call the cops to document accident...even if nobody is injured. This is fraud to get around being arrested for not having insurance. Can be purchased after accident occurs to avoid responsibility. Total garbage. Apparently, they want me to file a claim on my insurance to avoid them paying for someone that ran a stop sign and side swiped me!

Stellar service. I worked with several brokers after old carrier non renewed / left market. Matthew…read moreJaffe found me the best deal. And he did it very fast. He was very responsive and helpful in guiding me through the process.

Gannon assisted us in securing insurance policies in a efficient and friendly manner. He took the…read moretime to go through all aspects of the policies, ensuring we understood every detail each step of the way. I highly recommend Jaffe Insurance Agency for all your insurance needs!

Professional service offered by not only for Mongolian communities in west coast, but they are…read moreexpanding to non-Mongolians as well. Highly recommend their insurance packages.

From the owner: We are an independent insurance agency with affordable home and auto insurance products.read more