Worst company I have ever dealt with. Multiple issues including leaking. very poor workmanship. Now…read morethat the roof is leaking they won't respond to calls or text. I also reported them to atty general. Possible legal action soon.

Homeowners, beware. We ( along with our insurance company ) paid Ohio Roof Masters -- nearly…read more$300,000 -- for a roofing job that remains incomplete, leaking, and riddled with issues. Despite receiving full insurance funds for a complete roof replacement with premium materials, the company left major sections untouched and instead used cheap materials worth a fraction of what was paid for. The owner, Marc Ross, was informed of these problems repeatedly -- including serious misconduct from his crew -- and not only failed to correct them but continued to make the situation worse. Workers were caught on video drinking on the job, stealing copper, and even trying to blame an innocent young woman for the theft until video evidence cleared her. They destroyed a custom, expensive birdbath, tore up our yard, and showed an astonishing lack of professionalism. Marc Ross was fully aware of these issues and lied to us multiple times, failed to supervise his crew, and was paid for work in areas that were never even touched. In my opinion, this is not just poor workmanship -- it's deceptive business practice. We are now starting legal action and reported the company to regulatory agencies ( including the attorney general , insurance company , police department ,licensing board , BBB , and a few others ). I strongly urge others to steer clear of Ohio Roof Masters and Marc Ross. This has been an exhausting and costly experience -- don't make the same mistake we did!

I called about a roof leak at a commercial building and Tyler was able to send someone there within…read more2 hours and provided photos and report of the issue causing the leak and addressed the leak on the spot. Very responsive and professional. Will be calling back for future services and maintenance. Five stars and two thumbs up!!

.Beware !! They do not give free estimates like their website says and they want to bypass the…read morehomeowner with insurance claims. Then they bill you for their time if they don't do your roof.

Great experience! Everything was explained completely, different options were offered and the…read moreresults are fantastic. I decided to get additional services (gutters) after seeing the roofing work. Highly recommend CPM for any home repairs you need. Thanks,CPM!

I do not recommend. James responded quickly enough. I have a driveway over 500ft. He stated his…read moreestimates are $110/hr. I agree. He said he would be over in an hour to salt the driveway. The day comes and goes. He texts the following day the traffic was too bad. He'll be there soon, but a flat tire post pones that. Clears the driveway in 20 min, then states the initial charge is always $150. Get everything in writing before hiring.

Recommend very highly. All reviews are accurate. My complete roofing replacement experience was…read moretrue and exceeded my expectations. Al Pierce, Xenia OH

Fine Line Roofing came highly recommended to us by a friend. James and his crew did excellent work…read morefor us too! He is very knowledgeable about the different types of roofing materials, and explained well what would be the most beneficial for our house. The cost was reasonable, and very close to the estimate. Clear communication before and during the day of the project. The crew arrived on time, they were respectful and polite. They worked efficiently, cleaned up all around the house. It's definitely worth your time to call James with Fine Line Roofing!

Buckeye gave us an incredibly reasonable estimate on the new roof for the house, TWO flat roof…read morereworks, plus gutters AND they repaired the shady fascia board between the first and second floors, under one of the (no longer) flat roofs. Everything looks so good! We chose the same shingles for the house that we had put on the carriage house/garage, and although it's hard to see up top, they do look amazing. And the drainage around the house is SO MUCH BETTER. At the time the crew was out, we were having other repairs inside the house, and everyone did the trades shuffle with grace and humor. You haven't seen a crew work like these guys did until you realize they roofed a 7,200 sq ft historic house in just 3 days--including the flat roof rebuilds. So much attention and care was paid to the fabric of the home, and each flat roof got its own plan and treatment. They did our carriage house in early spring 2026, and the same attention to detail means we now own two very spiffy historic structures. Call Buckeye, you can't go wrong.

Salesperson was late for initial consultation for a bathroom remodel. When he arrived, he first…read moreasked me if my husband was available. He then went on to ask a myriad of questions unrelated to our bathroom project, in addition to again asking if my husband could join us. I told him he was busy and could not join us and that I was the point person for this project. He asked a third time if my husband could join us, citing that I might not be able to remember all the information I was given. I told him if he was not going to provide a consultation/estimate for me, the project owner, unless a man was with me then we can cancel. I led him out of the house 30 seconds later.

Attention Consumers!…read more My name is Arthur Solomon and I am the owner of Comfort Living LLC. Recently I have agreed to collaborate with James Arnette by relying on his services to implement some necessary roof repairs at 52 Fernwood in Dayton Ohio, 45405. The repairs were supposed to include replacing rotted wood, installing new shingles and flashing, boot for stink pipe, as well as installing new gutter and downspout and extension. However, as it turned out, after some time, I noticed that the work I paid for to be done was not done. As a matter of fact, I paid for the service $850 and I didn't witness any results. He has also been ignoring my calls regarding the situation and he is not willing refund for not completing the work. Due to this frustrating facts and outcomes, I learned that James Arnette doesn't guarantee good results even though he pretends to offer a 1-year guarantee. My recommendation for potential consumers is definitely to beware and stay away from services offered by James Arnette. I am forced to claim that he is a pure scammer. Sincerely, Arthur Solomon

STEALS FROM MILITARY! ZERO HONOR, ZERO COURAGE, ZERO COMMITMENT. I am United States Sailor, I have…read morebeen in the military for 6 years. This man has taken advantage of my kindness. Me and a partner paid this individual 850$ to repair our roof. This man hired some bums to put TAR on the roof instead of replacing anything! DO NOT HIRE THIS GUY. He will not refund, he will not return calls, he will not wont fix his mistakes! Ask yourself what kind of a man would steal from an active duty Sailor that is away from home?

I hired this company to install a gutter on my front porch for about $270. Shortly after…read moreinstallation, I noticed water was running behind the gutter instead of into it, which defeats the entire purpose of having gutters and could lead to damage over time. I contacted them to come back out, and they said the issue was due to a missing gutter apron. However, this was never mentioned or included in the original estimate, and now they are trying to charge additional money to fix a problem that should have been addressed during the initial install. Their own contract states the work would be completed in a workmanlike manner according to industry standards, yet the system as installed does not function properly. To their credit, they did come back out and mentioned offering a discounted solution--but I have not received any follow-up since then. At the end of the day, I paid for a working gutter system, and I don't think it's reasonable to be charged extra to correct an incomplete or improper installation. I would recommend getting very clear, detailed scope in writing before hiring.

We used this company to widen our gutters from 4" to 6" and put in leaf guards Never expected the…read moregutters to handle the extreme ice from 14" of snow but they handled it like our house did not in the 40 years we have lived here They are real pros Thank you Gut-r-dun