State Farm. Located in Toccoa Georgia. We've had an outstanding claim on damage to a vehicle while…read moreit was not in our possession. Filed the claim January. They notified us yesterday, September the 3rd that it was indeed not worthy of covering. We kept the coverage on this vehicle just so that we would finally get a judgment. In turn, they said they would cover one little piece of what was damaged. The repair shop cost was $5,000 some odd dollars. After running Miles and Miles off of our vehicles just to take care of each item that they requested, more than 40 hours of our time and at least 10 requests to take photos of the same thing over and over, they are basically calling my husband a liar. My neighbor saw it when it got home, my husband showed it to me. Someone had dragged something down the side of the vehicle and they claim it was not damaged. This vehicle had a paint job done on it about 2 years prior. Now to get this Classic Ford repaired, they are placing that blame back on us. They cannot be trusted they will not pay your claim, and you will be sent around to over 10 to 15 different offices and they will never make your claim whole! I will never insure with State Farm again. Currently checking for a new agency! They claim the benefit to their office is that they have a separate office located close by. That doesn't matter! You still have to talk to people in different states ultimately ending up with a Phoenix office. We're in Georgia. They don't care about your business and they will continually raise your rates until it is unaffordable. They have been nice, yet I got to the point of no return. Nice doesn't matter when you show no action. 9 months and still waiting! Do not insure anything with them!

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams.

I highly recommend Julie Paulson if you need Home or Auto Insurance. My father has been with them…read morefor years. Rebecca(Julie's Assistant) is a pleasure to talk to if you have questions or need clarification about your policies. Julie is a wonderful agent. Julie and Rebecca are friendly, knowledgeable and professional. They are the best!

From the owner: As a COUNTRY Financial® representative, I am able to help provide financial security by working…read moredirectly with individuals like you to identify your specific needs. We then offer a full range of insurance and financial products and services to help you protect what's important today, and help create a plan to point you toward a bright financial future.

Nationwide is not on your side. North Georgians, I can't tell you enough, beware of this company…read moreand its agents. The whole ordeal of processing a claim is more than a nightmare. I was hit in Atlanta by a Nationwide customer (I live in North Georgia). Their client was found liable, but the company's customer experience and the lengths they go to nickel and dime you is insane. We tried to get ahold of our adjuster after the wreck. We never heard back and left two messages on his voicemail. He eventually called back, after 8 pm, and yelled at us for at least 15 minutes (I started timing it) because we left a second message after never hearing from him. After taking our statements he told us we had to move our car from the tow lot within 24 hours because Nationwide will charge you holding fees after three days. He then yelled at us again when we tried to clarify where the car needed to be towed. With no ability to get ahold of our adjuster, I set up to have the car towed from the lot (it was totaled and couldn't be driven). Nationwide hadn't looked at the car yet because they assigned it to someone on vacation and after much pressing and being literally yelled at with a raised voice for over 20 minutes, I found someone at Nationwide who said he'd help get the car looked at and towed to the Nationwide site. Long story short, over a week after our accident, the tow yard let us know that the car was being considered abandoned because Nationwide never showed up despite their promises (we were also told we were being charged). We also had to send our adjusters the police report and other things to facilitate the process because they weren't working on our claim. Basically, the company did everything in its power to delay looking at our only car and told us they wouldn't pay for rental expenses. We still have not been reimbursed for travel expenses from the accident home even though the Nationwide wreck line told us we would be if their client was found at fault. As you can imagine, the Uber cost was high coming out of Atlanta to Northern Georgia. So here we are, no car, paying for a rental even though they accepted liability. They use CCC which undervalues your car. For example, the comps they used had over 50k more miles than our car and didn't include our Special Edition features. When you try to send comps, they ignore them. We have been without a car for over a month, have been given prices for cars that don't match ours, and have been yelled at multiple times. Also, I've spent at least three hours per day for a month dealing with Nationwide representatives, only to get my property and health valued at next to nothing. I am still struggling with health-related issues from the accident (which makes all the yelling even worse). Also, they don't accept Bluebook values. They don't accept similar cars unless they come from CCC, whose compatible vehicles aren't even on car lots - we called the lots to see if we could buy the cars. If you have special features, forget it. They are valued at nothing. We had less than 1k miles on brand new tires. We spent $700 and they offered us $25 because our tires were in exceptional condition. Good luck collecting fees for taxes or added value for things like AWD or special edition features because apparently it doesn't snow enough in Atlanta to make those valuable. Nationwide is not on your side. Use this insurance at your own risk. You won't be covered and they will undervalue your time, health and property.

From the owner: At Kenneth Rhodes & Associates, Inc., our priority is helping our customers find the best coverage…read morein order to protect what matters most in life. As an Independent agency with over 30 years of experience, we work with a wide variety of top carriers to help you find the best coverage to suit your exact situation. No matter your insurance needs, we can help you find the perfect policy to give you peace of mind without breaking the bank. Contact us for a quote today!