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    Vanguard Veterinary Associates

    3.0 (4 reviews)

    Services - Vanguard Veterinary Associates

    Pet physical or wellness exam

    Pet vaccinations

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    1 year ago

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    4 years ago

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    North Star Animal Hospital

    North Star Animal Hospital

    (130 reviews)

    Updating my last review. Dr. Youssef gave me a call and was extremely apologetic about how things…read morewere handled with my last visit and made things right! He is an amazing business owner and veterinarian and I would recommend him to anybody looking for care for their animals. Although I was very disappointed with the last few visits I have been at his clinic, that is not the way things are normally handled and I appreciate him giving me a call and speaking to me personally. 5 stars for Dr. Youssef and his professionalism! No wonder he was able to expand his business and open a kennel service across the street!

    UPDATE: I received a message very quickly from Dr. Mina Youssef regarding my issue and he ensured…read morethat I would get a call next business day. I got the call from Dr. Pittman and they were both professional and apologetic for the delay. I did receive the notes as requested and results we were waiting on. I brought my dog in since our regular vet was closed on weekends. It cost $250 to explore the wound. Once Dr. Pittman "explored" the wound and remove out two small "masses" she didn't know what it was or wasn't confident about next steps. We came back 3 days later for wound check and we noticed my dog had something similar on another paw and she removed that as well but this time sent it for testing. Also my pet insurance has requested visit notes and records to process my claim and I have even tried calling to have them send the notes needed and they still have not sent anything. When I called the receptionist states she has submitted the request and once notes are ready they will send it. Why does visit notes take over a week to do and send? Overall, I think this place makes it very inconvenient for owners as they are not responsive with requests.

    Blue Cross Pet Clinic - After following Dr Ploof's & Dr Beissner's advice kitten is walking, running & playing normally

    Blue Cross Pet Clinic

    (60 reviews)

    PLEASE READ I took my dog to this vet because of all the good reviews. Our vet was booked until…read moreMonday so we went on a Thursday because our chihuahua was breathing funny so we wanted to make sure she was OK before Monday. They ran test on her and said she was in congestive heart failure but they never said her life was at risk or was there any mention of any urgency to take her to an ER. Instead a $100 bottle of pills that she needed to take for the rest of her life and $500+ bill later she was sent home. Once again they never said anything about this being an emergency and then the next day our baby DIED AND I BLAME THEM!! So that next day we spent $600 to cremate our baby instead of $600 to try to save her life. I dnt know why our dog didn't get 4..7 star treatment but I give them ZERO STARS

    I took my dog Coco to Blue Cross Pet Clinic for the first time today, and I couldn't be more…read moregrateful for the care we received. From the moment we walked in, the entire staff was incredibly kind, patient, and compassionate during such a stressful time. Dr. Plouffe and Phoenix were especially wonderful--they treated Coco with such gentleness and genuine concern, and they took the time to make sure I felt informed and supported every step of the way. It's clear they truly care about both their patients and their owners. If you're looking for a veterinary clinic that combines professionalism with heartfelt compassion, I highly recommend Blue Cross Pet Clinic.

    Deerfield Animal Hospital

    Deerfield Animal Hospital

    (106 reviews)

    I met with Dr Provost and Dr Castillo when I had a sick dog. They were responsive and professional…read morein their recommendations. They provided clear direction on what to prioritize along with a return call on results and instructions on what they recommend would be next steps. Note that one of them was out of the office and I had to call to ask for another doctor to return my call with results. You do need to be proactive in getting the information you need, however, I am overall pleased with the service and care. The pricing is about the same as other practices yet a little less than those under larger practice umbrellas. Their website makes it easy to schedule appointments for the first doctor available. They have quite a few so it was not difficult to find an appointment within 2-3 days.

    I arrived right when this clinic opened on Saturday morning with my dog experiencing acute…read moreneurological symptoms -- disorientation, weakness in his legs, and circling behavior. This is our regular vet. Despite explaining the urgency of the situation, Dr. Halberg refused to see my dog due to a "staffing shortage." Again, this is my regular vet and I was there when the doors opened at 8:00am on Saturday. No triage, no brief assessment, no effort to determine whether this was an emergency -- just a refusal of care. I completely understand staffing challenges, but when a current customer presents with a pet showing serious neurological distress, I believe there is a professional obligation to at least evaluate the situation or help coordinate immediate care elsewhere. Furthermore, when I asked the front desk clerk to write the address of the Emergency Vet Hospital they recommend, she sent me to a HUMAN emergency clinic. Unbelievable. This was an incredibly disappointing and stressful experience, and it has significantly impacted my trust in this practice.

    Vanguard Veterinary Associates - vet - Updated June 2026

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