CNB Florissant is a wonderful old-fashioned bank with all the things we always took for granted -…read morefriendly employees, tellers, banking assistants, coffee, popcorn, drive-through, ATM, and almost no waiting!! And also the BEST CD interest rates! And they do post their CD rates on their website.

Service was friendly but their policies are not. They don't publish their interest rates on the…read morewebsite. You have to request them. They also have a horrible death policy. They force you to remove an account holder or close an account only 6 months after someone passes. This is ridiculous. Affairs are rarely wrapped up within six months. This policy put me in a very difficult situation where I almost lost a lot of money.

They're vying to be the worst bank on earth, no joke. First, they bought out ElectroSavings CU in…read morethe StL area, and the cutover was a disaster; my money wound up in an account that wasn't announced to me, so deposits and withdrawals were immediately causing overdraws and errors. Secondly, the benefits they offer are nowhere near what Electro had, not a like for like whatsoever. Third, I just had my first online bill pay physical check returned because it wasn't drawn from the correct account (I'd already closed the other incorrect one before setting up bill pay so there was only one account to draw from! What universe is this?!) Dumping them immediately. Go somewhere else for your banking. Run.

Horrible customer service. The fraud team laughs at you and takes their time with releasing your…read moreown money. They are playing with people's livelihood. Since taking over Electro Savings this place is awful. Actively working on moving all accounts and loans away.

Went into the bank to cash in all of the loose change I've had stored in jars, my purse, etc. They…read morehave a coin counting machine that's free for members, but a fee for non-members. I was able to cash all of my loose change in and take my ticket to the counter to cash in. The process was smooth, quick and easy. The bank teller was so polite and friendly. Plenty of parking outside, and multiple teller lines and ATMs. P.S: They provide FREE fresh popcorn

they took over a week to cash a check i sent in on the app, my employer told me they wanted it…read morecashed asap. so i went with bank of america and they cashed it that day. well apparently first community also decided 2 days later they finally wanted to cash the check. bank of america said that first community should never have cashed it. now 3 months later they want there money back that i didn't even realize id "stole". so yeah silly mistake on me technically but it's terrible they allowed this to happen and ill be squaring up with them and closing my account. also when explaining this to one of their employees on the phone he hung up on me lol, so yeah they suck.

Yes,and i highly recommend.You come in just as quickly as leaving . The drive is top tier plus…read morecommunication love the people and the bank

I love banking with First Community. Unlike GCS, they don't charge you per month if your credit…read morescore doesn't meet a certain number. I wasn't able to open an account at GCS due to poor credit. I love how they are in Wal-Mart, so if I need anything, they are right there. One of the employees here occasionally eats where I work, and she is nice. Also, if you do online banking, (even just checking your balance online) they offer you coupons and rewards...for example, I activated one that is valid for the next 10 days, and I get 4 specific items from Hardees for $4, and if I use my debit card to use that coupon, First Community will give me a cash reward. I'm not saying that it will be significant, as I have never used one of my offers before, but it is awesome how this bank offers that! I love how there is no bogus service fee-the number one reason I hate banks. As if making minimum wage wasn't bad enough lol! Also, I love how they're open, even on Sundays, even if it is only until noon!

5 star customer service.. Robin - teller helped me. All smiles from her. Kind & patient always!!read more

From the owner: Looking for a bank in Florissant, MO? The Florissant branch is located on North Highway 67, near…read moreDierbergs in St. Louis County. Anywhere you find a Regions Bank office in MO, you'll find knowledgeable professionals to help you take your next step while providing exceptional customer service and financial guidance. They can provide you with a full range of product and services to meet your financial needs, including check cashing and/or Western Union money transfers. Plus with our extensive ATM network, Online Banking and Mobile Banking, you can bank conveniently in MO or just about anywhere else. Make an appointment today to learn more.

This credit union is terrible. Bank has been down/closed for the past 4 days for a "system…read moreupgrade...." Meanwhile working people need access to their accounts to transfer money, etc. Can't even call anyone on the doggone phone for customer service. Save your time and bank somewhere else. These people are the worst

Their ATMs are always down. They need to put more money into their business. It's very inconvenient.read more

Great ATM stop , one in front of the building and one in drive through area . Bank closes early so…read moreit's always busy inside, if you need to speak business try to go at opening time . Staff always friendly.

Poor customer service. Had to make an appointment to have something notarized. They were not…read morebusy at the time being sarcastic here. Asked how much time had been allotted for this told half hour. Told her to make the appt for one hour as I had other things to discuss. She acted like that was impossible to do. But she did it. I asked her why she couldn't do it when I was there because I had 8 pages to do I asked if she had other appts but was told I was rude and I could go to another Bank of America location. Let her know this was my facility and I expected to be serviced at this location. I have an appt on Friday see how that goes I worked in customer service and never told customer who came in to make a appointment I helped them at that time. If the issue was large may have made apppointments after initial meeting so facts and information could be gathered and then discuss.a plan for them. Notarizing items is not that difficult or time consuming. They just don't want to be bothered. Will be looking for new place to bank after 30years here

So you're looking to find a bank... well look no further! You may be asking, what makes this place…read moreso special because it offers everything every other bank offers. It is the people who work there! Every time I'm there they know me by name as I walk in the door, not after seeing my account information. I've never felt rushed, and any questions I may have are answered with respect. If I ever need to move, I will dive out of my way to bank here.

From the owner: Royal Banks of Missouri is a full-service, independent community bank, locally owned and operated…read morein St. Louis, Missouri. Since 1964, we have been committed to being a trusted financial partner for the people and businesses we serve, and investing in the growth and betterment of the communities we call home. We proudly offer a full range of banking products and solutions designed to meet the needs of consumer and commercial clients alike. As a client, you'll find our personalized service second to none. Call (314) 212-1500 or visit us in St. Charles to learn how we can support you today! Lobby Hours: Mon-Thurs: 9 a.m. - 4 p.m. Fri: 9 a.m. - 5 p.m. Sat: Closed Interactive Teller Machine Hours: Mon-Fri: 8 a.m. - 7 p.m. Sat: 9 a.m. - 2 p.m.

This credit union is absolutely unprofessional. One phone number for all departments. My wait times…read morehave been 40-60 minutes then they hang up on you. One should not have to drive to a location to discuss business. Do not bank here!

Feb 3 2022 this bank keeps on disappointing me when I speak to a live teller in the lobby i had a…read morecheck mailed to me and went to st louis credit union to cash it by home depot in the morning as I walked in there were 2 female tellers on was on the computer other on phone i stood still in lobby note it was empty lady on far right called me up i said good morning i need to deposit a check she stated ( go to the machine it can do it i then told het it was a big check) and see this is where i have a problem if my mother came to this bank and wasn't able to to complete a transaction at the atm and there were youngins waiting outside or in lobby and someone had gotten hurt who is liable there is no security and also speaking of my mom i have had a hard time dealing with her death and the teller absolutely showed no compassion by not even asking me what type of check is it as i said the banks was empty and the check was from my mother's estate things haven't changed in this world let alone where i live with people who look as i do we are always told to invest in our community how can you do that when they show little time to even talk to you when you have established with them you are one of their customers !!!! I left the bank holding on to my dignity as my mother would be proud of me for doing .... Again St. Louis credit union you will be losing a customer remember this "take care of your own and they will take care of you"" Zero stars