This store sells batteries that don't work. i went there and bought a battery at 11 pm Tuesday. I tried the battery in the parking lot and it worked. By 12 pm the battery no longer worked. I charged it all night long, and still did not work. i Called the store and they said they could give me a refund with the receipt. after ten minutes of showing and explaininf to the store Clerk how my battery didn't work she called her boss for a refund. No answer. I bought a second vape battery there. Tried it IN THE STORE, and guess what? Didn't work. Now I'm stuck with 2 $25 paper weights. isn't this store awesome? bad store with bad product and non existent return policy. DO NOT GO HERE AT ALL COSTS. There is a better vape store up the street I wish I went to. read more

I visited this location on Doniphan today and Andrew was the most helpful person ever. Every time I come here I see so many things I want, but I'm never sure I can afford everything I see, and he was completely patient with me, and helped me pick the item I would like most. I will definitely be back to this location soon. read more

Customer service was very aware and was patient with me looking at their products and asking how much they were, i went in there to buy some vape juice and the selection was at a vary of high brand and as far as the vape juice i got it was in reason price range definitely recommend read more

The service at this location is truly exceptional, and the staff consistently goes above and beyond to provide assistance and ensure a positive experience. I can't recommend this place enough for anyone looking for outstanding customer care and a welcoming atmosphere! read more

Very polite people go out of their way to assist you always has items in stock. The owner really knows his stuff. The staff are very friendly. They're open seven days a week. They're very well-versed on everything in their store. read more

Vape City always comes through with the best customer service. The staff is friendly, quick to help, and really knows their products. I never feel rushed, and they always point me in the right direction. Definitely my go-to shop read more

The selection is not as great as other vape city but he did his best so I will recommend the venue. Selection needs more broad choices and just overall better quality . The value is there but just wish the selection was read more

Mrs.Monic was very helpful amazing service very friendly and was very patient and knowledgeable answering all my questions about a new piece i wanted to acquire to smoke I hat a great deal definitely will be coming back :) read more

Came into the shop and Luis has help us out the last couple of times that we came he gave us variety to choose from never once felt pressured to buy was really chill will definitely come and get your smoking needs read more

Stellar service! Great attitudes! Very helpful! Good vibes! When I got here, they were so helpful. They rushed to help me and because it was his first time buying a dab products and I highly recommend this place. read more

Great staff super nice to meet you ma'am love to be here for a long time I have a lot of days being busy with work and im offering them to you the right way to get these blacks and white right before Walmart read more

It's a great store with a great selection I highly recommend coming here. I think the point system is worth exploring as well. The website is pretty straight forward and like I said the selection is really good. read more

Store manager was very friendly. Great selection of water pipes, batteries and nicotine vapes. Staff is always attentive. Store is always clean. This is the smoke shop you need to get all you essentials from, read more

Great service all the employee were very helpful and knew well their products and ended up giving me one of the best vapes I've tried I left the store happy with my perchase high recommend trying this store read more

I went to the doniphan location of vape city and had and amazing experience. the services was outstandin, the products limitless and o course the employees are knowledgeable and great. overall great read more

Just wanted to give a huge thanks to Jessica, great customer service. This store has a lot of great selection for everyone's needs at a good price highly recommend any one to come and shop here!!! read more

Buz had great product knowledge. explained all products in detail. Also the store had a great vibe. I've been to a lot of smoke shops around the country they have the best prices I've ever seen. read more

Great service! Mike was very knowledgeable and never rushed us when making a purchase. The store had a great selection and was very clean and organized. I will definitely be back in the future. read more

The customer service was awesome! I really appreciate Luis for helping me out. They have a wide selection and good prices. I found exactly what I was looking for. Thank you will be coming back read more