I strongly recommend this place. The staff is amazing!!!. Angie, Joel & Jesse are very professional and attentive. It's people like them that make us want to go back. My son's Dr and therapist are so pleased, and me, as his mom, feel blessed with what Angie did to make it possible for my son to get his mobile chair. God Bless you all at BEK. read more

I was surprised to find that there aren't all that many medical supply stores in El Paso. We drove around for quite some time before we stumbled upon BEK medical. It's a little bit outside of El Paso but that's where you'll have to go if you need to get stuff that Walmart doesn't carry! Whether you're looking for ultrasound gel, tongue depressors, tape, medical equipment, BEK medical has it all. If they don't have it in stock, you can get it ordered. They are open on the weekends and I found the staff here to be helpful and friendly. Don't forget to check in because when we were here over the weekend, we got 10% off our purchase. It's a little bit hard to find, but they do show up on Google maps. Plenty of parking and they aren't very busy. read more

See all

BEK carries a great selection of medical supplies, particularly mobility and orthopedic items (wheelchairs, walkers, braces, etc). The staff is generally helpful, and bilingual, but they are spread too thin and I've been stuck waiting for help a couple of times. Price-wise, they are okay, you can find most of these items for a lower price online, but it justifies the convenience of not having to wait for delivery. Their rental prices, however, are pretty darn high ($30/day for a knee walker plus $200 deposit, yikes!) I think they set it up that way so that its cheaper to buy them. read more

BEK Home Medical Equipment - Look for this place! - Medical Supplies Near Me - El Paso, Texas

Too expensive not really helpful and misleading they have posted signs saying the accept carecredit put they don't they only accept it for purchases of 1000 or more, they constantly change their policies and don't bother to inform the customer read more

I absolutely love this medical supply store. I couldn't believe how few medical supply places in El Paso and I'm glad I found BEK. Margie is great,very helpful and kind. Lupita is PHENOMENAL!!!! She is so friendly and if she tells you she will do something or follow up,she does. I will recommend BEK to everyone I know who may need medical supplies. Thank you Margie and Lupita for being so awesome.God Bless you all. read more

I love BEK Medical, the staff is friendly and knowledgeable. Even if they cannot help me they Point me in the right direction. read more

Excellent customer service. Kind, sweet and helpful. Prompt and knowledgeable. Great selecI highly recommend and will be back.

Yo pensé que está compran era buena pero hoy me decepcione completamente el sábado 29 de enero fuimos a comprar un baño portable para una persona que está enferma la persona no lo quiso y fui a regresarlo completamente nuevo con etiqueta y plástico y la vendedora dijo que no me podría regresar el dinero por qué ella no sabía si lo hubiera usado con las etiquetas plásticos y recibo de un día para otro.me moleste x que solo quieren el dinero y no saben de servicio al cliente .no vuelvo a comprar nada en ese lugar. read more

I went to BEK this morning because the lift in my van wasn't working. I think I interrupted their burrito time because Fernando came out looked at it and told me it was the remote that wasn't working and he needed to order a new one but check with the insurance first, he came back and said the insurance won't cover repairs and for me to go some where else. WOW he didn't even try to open the remote; I went to Mobility Products and they checked the remote and said it was disconnected and fixed it for me. BEK really doesn't care for their customers at all especially if u interrupt their burrito time!!!! Worst serve ever read more

Worst customer service I have ever experienced. I needed to get a prescription for compression stockings filled. I sat and waited for assistance for 45 minutes before the lady at the desk , who was opening boxes decided to assist me. She measured my ankle and calf brought me the stockings told me my insurance would not cover them and led me to the register. No instructions on how to put them on, when to wear them, how to care for them. NOTHING! No, I take that back she did ask how I wanted to pay for them. BEK never again. T. Chavez minus 1 star read more

Best customer service in town. All their employees are friendly and knowledgeable in their field. Always greet you with a smile and willing to help you! read more

I would like to say thanks to Julian, Moises and Edgar for doing a superb job installing my Harmar stairlift. Julian answered all of my questions in detail. I am happy about the service I received today. This team conducted themselves in a professional manner during the entire process. Again thanks BEK. Job Well Done. read more

Went to find an item but they didnt stock it, although they did carry the same name brand. I asked how much it would be to order it. As they already had a source for that brand, it should be a matter of plugging in the model in their ordering system and adding their mark up to give a quote. I would understand it taking a while if this were a mom and pop operation and everything was done manually, however this is a high volume store with a branch in Dallas. After a 20 minute wait and no one checking back, I left. The extra star is for the wide variety of items they stock, although I won't be back to outfit my new home with safety features from this business, as I know what sort of service to expect. read more

Ismal installed two bars in our shower to assist us in showering. His completion of the job was outstanding, clean ns complete n the time stated. An outstanding and professional procedure. Thank You. read more

I'd like to thank Margie at the El Paso location. My mother's favorite comprehension hose have been discontinued and she couldn't find anyone to understand her and her reasoning behind her discontinued hoses until Margie. She spoke Spanish to my mother measured her and always kept a smile. Thank you for speaking English to me and especially for letting us know you work with her Dr and insurance. You helped make my mother's day therefore making my day as well. God bless and I highly recommended BEK Medical and Margie read more

Margie was so helpful and worked quickly to get my order submitted. Definitely recommend!!

I went to El Paso Tx store on March 4th and I received excellent service from Ruben and Becky. They went out of their way to help me even though they didn't have to. I want management to know how happy I am with the customer service I received. I will definitely go back to buy medical supply. read more