Very satisfied with the product and customer service I received here! Will come back!

dude was rude asf. i said hi when i walked in and he just looked at me and said "what do you want" with attitude. and also the regular flum mellos r $40+ which is insane for a disposable. bad prices and bad attitude. fix yr staff. read more

Friendly staff! Super helpful. Selections are on point most of the time. Parking availability needs improved. read more

Was super bummed to find out today they're no longer allowed to bring their dogs to work so I'm going to assume I can no longer bring my dog in to shop .That was seriously one of my favorite things about this business that they were pet friendly. read more

I purchased Puff Dank Doobies (Indica) only to find they didn't affect me. I specifically checked the date packed. My recourse would be to return, but there is a sign indicating "no return." read more

Vape Shop - Vape Shops Near Me - Chino Hills, California

Warm & inviting atmosphere. The VAPOR EMPIRE is a welcome change in the Hills of Chino. When most tobacco/smoke shops have stodgy old grumpy men "manning" the register... the Empire employs young, hip but very well-informed staff. No more long drives to the OC/or LA when the Empire has arrived from out of nowhere, prey tell, maybe another planet, one can only guess. I actually live in a HIP CITY, lol, thanks to the Empire... read more

Came there at 8:00 pm and saw a sign that said be right back at 8:05 pm. Ended up waiting 15 min, tried calling and no pick up. So I left to go to another vape shop then I came back and then the store was open when I arrived back at 8:40 pm. Great prices but if you state u will be back at this time, it would be nice that the person would. 9/9/24 read more

First time in a vape store looking for some type of pen. Sunnie was so kind and had amazing customer service ! She was so patient and gave lots of helpful recommendations. Would stop by there again :) Thank you sunnie read more

Meghan was very knowledgeable and took the time to explain everything. Great customer service.

Megan is A REAL ONE!!!! She is super informative and honestly feels like she has your best interest at heart Hooked us up so we definitely walked out happy customers :) I'm really big on how helpful vape tenders are and Out of all the vape shops around chino/chino hills this is is prob the best one because of her !! Ended up getting the aegis. Thanks again Megan read more

Vape Shop - Love my new mod the "aegis" - Vape Shops Near Me - Chino Hills, California

Lots of juices, good prices, very clean. Kris was a big help. I will definitely be shopping here again

First time here. This place was recommended by a friend. Great prices and a lot of inventory. Just picked up a new mod for a great price. It beats all the prices in the area. read more

Susan is so sweet. I hope everyone gets a chance to meet Susan. Be ready for smiles and good times

They always have what I need. Megan is very informative. I went from not knowing very much about vaping to being pretty knowledgeable. I'm glad I always have somewhere to get supplies and ask questions about new products. I recommend this vape shop. They have a good selection of products to choose from. read more

Vape Shop - Vape Shops Near Me - Chino Hills, California

Will not buy from any other vape shop!! Best customer service you can imagine great prices plenty of great products to choose from. Very highly recommended Thank you Vape Empire 2 read more

The girl working in this store is extremely disrespectful. I waited in line patiently I then had my turn and asked for my vape she then grabbed it and offered one for 30 or two for 45 I thought it was a good deal. I said okay could I please try one of the vapes before I leave the store I said I would still buy them and She then got an attitude with me and yelled at me saying "you need to pay for both of them before you can try them" and literally screamed it at me! I said okayyy well can I buy one and try it please she then said no and turned away from me to put the vape back and said "get out" "I don't need your money" "get out of the fucking store" I asked her why she was speaking to me that way and she said "you had an attitude with me first" I am a professional I know how to speak to people and I did NOT speak to her with an attitude what so ever! Regardless I was a paying customer! I buy these vapes from smoke shops all of the time and have NEVER had someone push back on me for asking if I could try what I PAID for before I left! She was so disrespectful and disgusting. I cannot believe that you would have someone so full of ANGER working with paying customers. I have never in my life encountered someone so rude. You should be ashamed of yourselves. To be that upset is a HUGE red flag as a business! read more

Such a great place to find everything you're looking for! I've been there twice now and both employees were extremely knowledgeable and helpful , taking time to ask questions , googling things that they didn't have in store and even helping me fill my tank! definitely will be going back ! read more

Great prices, great selection and great customer service!!! I've gone to a few VAPE shops in my time but this one is my favorite.

Come her every week. Staffs are super friendly and helpful. Pricing is very competitive too.

Walked in and was greeted by an unwelcoming girl at the front desk. Being a new location I figured she would of been a little more enthusiastic but maybe she was having a bad day, who knows. I mentioned I was looking for juice and she apologized for not having a menu and at this point I was like okay... hoping she would get off her chair to help me out. She did not so I had to leave. There are thousands of vape shops who sell the same product. The only differentiator is customer service which this stores lacks. Hopefully it will change soon or they will bite the dust. read more

Dope store thanks Nick for the help and being hella helpful and reasonable prices. If you ever need anything Vape related this is the place to buy it at!! read more

I usually have set Vape shops I go to so coming here for the first time was a last minute thing BUT let me tell y'all... Megan is so knowledgeable it's crazy ! I've never had great customer service like that and it speaks volumes. I would recommend this shop to anyone that's in the area.. prices were great and didn't cost an arm and a leg like other shops.. thank you Megan for everything ! I will be coming back read more

Came in to buy juice and look at some tanks and was greeted by Megan who helped me through the transaction and she was very nice and professional. Really appreciated her service read more

Great knowledgeable staff! Customer service is excellent! Most importantly they are easy to deal with and understanding if you have any issues. read more

Nick was super knowledgeable and helped me find a very good juice. Definately recommended

Came in on a Friday night, didn't really know what I wanted but Michael was able to recommend a setup that was perfect for my needs, very helpful and knowledgeable dude! Will be coming back for sure! read more

Anthony was very helpful .... he helped us pick the best vape it was our first time buying one I'm super happy with my purchase .

This place is the best! The staff is always super friendly, Jenny is awesome! They always take care of you, answer all your questions and hook it up! I won't go anywhere else! read more

Nick is the coolest and very helpful dude, me and my buddy sat in that shop for like 2 hours just talking to him, great guy and this shop has some of the best pricing around read more

Great friendly service. Highly recommend. Go see Jessie. So glad I found this place.

Once again excellent service from Jake! Thank you so very much for your time as well as the other guys (name?) I've bought to new kits and parts here and Jake is great! read more

I haven't been to a vape shop, let alone vaped in a couple years. And most of the time before, I just had a friend go for me because the guys working in them were always super intimidating and I felt dumb asking questions. I recently have started to try to quit smoking, and decided to get back into vaping. I live just up the street so I decided to check out Vapor Empire. It's a super nice store, small and minimalistic. Just one guy was working, and his name was Nick. He was super helpful and answered all of my questions, and he didn't make me feel stupid for being out of the loop with all of the new stuff on the market. (Like the fact that nicotine used to only go up to like 20-30? And now it can go up to 55?! I was so lost! Haha) but I spent a little less than I was expecting to, so that was a relief as well. I'll definitely be back for more juice! Thanks for making this an easy and fun experience! read more

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Awesome service & great prices. Sales clerk very knowledgeable. Will definitely come again.

Great service, great products... what else u need fam? Shil was very helpful, coo guy.

Good peeps. Awesome service. Good product. I bought the rolo badge, pretty sweet deal.

This place is great. My favorite vape shop around. Tim was great! Very knowledgeable and helpful.

They have all the best stuff and juices. Brian was super helpful and knew his stuff. I usually go to their other store. I like their selections of juice and they always have the best mods for the best price. I have brought many people here and if you go to their instagram you can get combo deals for a set up; read more

Bought 2 juices here, one being Naked brand, the other being Juice Head. Pretty annoyed I started filling my tank, when suddenly the top came off entirely and I lost 60% of the juice from a 60 ML. Proving to me 2 things. There is no quality control nor if the brand is known for being shitty quality bottles than I would at least expect a warning to swap it out. read more

Nick G always hooks it up. Have picked up a couple of mods here for my girl and myself, definitely check this shop out.

I love coming here, the staff is super friendly and helpful. Most vape shops never have a girl working but they do and and it is super welcoming. Kiela, the girl who works there, knows her stuff and hasn't let me down yet! I would definitely recommend this shop and their other location to you all! read more