I have purchase several mods, tanks and batteries from this store in the past, but they recently…read morehired a particularly incompetent weekend clerk, I believe named Michael, that was extremely rude and not particularly knowledgeable about any of the items they had for sale. He was unable to disassemble and reassemble a simple tank in order to assist with my repairs. They had sold to me less than 60 days prior and had broken! I will never return. if the owner were ever to check the cameras on weekends, this guy would be gone.

Super Mike- Vacation Saver!…read more Blew into town with a broken tank. Checked out a few lame vape stores before I found Burnett's. Coming from Vaping Nirvana I found most places basic and amateurish. A quick call to Mike and things we're looking up. He was very helpful on the phone. He had exactly what we needed. He was even super patient with with the wife's questions. He was very knowledgeable as the wife has a PhD in Vape. Great place! Super Helpful! Skip the amateur hour places that seem to populate this town like fleas on a dog. This is definitely your one stop shop!

Good selection and best prices in Wilmington. I tried several shops and found this Smokes R Us the…read morebest in price, selection, and customer service. Thank you

We love this store. The owner is so personable and really focuses on customer service. My husband…read moregoes here twice a week. He knows how to run a successful business. Gives back rewards for future purchases, or free product.

Great service. Will get you want you want. Big variety. Friendly. Vape, hemp drinks, loose herb.read more

My favorite!! I haven't been to another smoke shop since this place opened up and i went for the…read morefirst time. he has a really wide selection in a small space, and he keeps it very well organized and clean. The prices seem to be industry standard, and are never overpriced. He's also just a very friendly and nice guy and i enjoy shopping here. Highly recommend!

I'm a regular customer at this location and for the most part I would give a five star to the…read morestaff, But the company is a different story. So in store ad reads "Cosmic Party 420 4/17-4/20" Being a regular customer who visits 3-4 times a week. I was in the store buying flower on the 17th and the 19th. And was told discounts and "giveaways" were going to be on Monday "420". So I went to the store this morning on Monday 4/20 and I was told the "Giveaways" require a $50 Purchase! So in reality there was No 420 specials, Just a scam! We spent plenty over the 420 weekend and never was given a raffle ticket! The "owner" who has no contact information has lost at least two customers in this household. In the search for a new place to buy flower and will ask my friends to also take there business elsewhere.

Super nice staff. The place feels like a dentist office. No…read moremusic, sterile, and not welcoming at all. No website. Been coming in since the expression's days. Recently have run into supply issues. It's not like there isn't any competition. Across the parking lot is another shop. But they let any age in there. Don't dig it. Please take this as criticism from a friend who is missing the experience of going to the shop that feels welcoming and creative.

Very knowledgeable, first person I've ever spoken to that actually knew what was in each vape I…read moreasked about . When I said I'm allergic to soy he knew the exact brands I could and could not use safely with in seconds of me saying that. The price was better than expected. I will be use this store only from now on and I've already spoken with several people about the wonderful personality and knowledge at the cloud

This is the second shop I have tried in Wilmington and this will be my last shop. I stopped in…read moretoday after not sleeping well for 5 nights. I was recommended a couple items. I just want to say they hit it right on the head. The recommendation was wonderful and I will be back. Very knowledgeable staff. He even gave me a free gummy to help me sleep

Cramped, wide selection but the prices are ridiculous. It's…read morejust another hole in the wall shop with flashy signs that's trying to make a cheap buck.

The staff here is fantastic! Always real friendly and knowledgeable. Huge selection so I always…read morefind what I need. Will continue to shop here!

Great selection/prices and great customer service recommend for all vape needs clean environment…read moreand great staff they also do the best deals on almost all vapes

From the owner: Smokers Haven have everything you need Cigarettes, Vape, Delta8, Kratom, Cigar, Hemp, Gifts and…read moremore. We always seeking and fulfill our customers desire by having what they need at very competitive prices.