My father in law turned to vaping to ween from cigarettes. After going to two separate vape places…read morein downtown Columbus and getting ripped off and uneducated we found Top Notch Vape. Jess was absolutely amazing. She spent an hour with us picking out the perfect vape for his lifestyle and then proceeded to educate us on how to put together and maintain his new vape. The care and patience she had was unreal. My husband, who has been vaping for years even learned a thing or two! Thank you so much Jess and the Top Notch Vape Team for being awesome!!

Decent selection, but terrible customer service. With so many vape shops around town, I'd look for…read morea better option if I was you. I came here for the first time today, looked like a nice shop. The space is big and open with lots of racks of juice and a wide selection of devices to choose from. I have a eleaf trim mod that only goes up to 20w and I was looking for a larger tank to go with it. The guy at the counter suggested the tobeco super mini tank and said it should work fine with my device. I bought it, and tried it out and was unhappy to discover it leaked everywhere! I came back in and they said well maybe it was my device or my juice, and that it was "normal" to have juice go in your mouth when you inhale. Um no it's not, but ok then. So I asked for a return and store credit at the least. The guy went and talked to the manager and said sorry nothing we can do. So you sell me a faulty device, try and make up excuses why it doesn't function properly, and then just say sorry too bad? Shops could probably get away with this back in the day, but with so many vape shops around and so many online stores available, customers have too many options to shop at a store with such disregard for the customer. It's sad that a local business would rather lose a customer than even consider giving a partial refund of a measly $20. Is losing a new customer really worth $20 to this shop? What a bad way to run a business. Even if they had zero fault in this situation I would still expect them to try and work with me. So it's really sad that they would sell me a device that doesn't work properly and be so unwilling to do anything to make the situation right. Avoid this place, there are better options ,

Great service great product ! Always happy with the service ! I don't shop anywhere else for vapes .read more

Don't expect them to replace their piece of crap products. I bought a pen that wouldn't charge…read morewhen I got it home, and took it back along with the receipt. No one would help me, not a replacement, not a refund, and the only thing that they would tell me is to go see another person and another person on and on. Won't ever go back.

Amazing Service! They have everything you need at the price you want it! I've been coming here for…read morea while now and this is by far the best vape shop around! Their glass prices are also very affordable and the staff is as helpful as they come!

Absolutely fantastic employees. I was in a few days ago and the girl that I've never seen before…read morehelp me out and she was very very knowledgeable. Very knowledgeable. My name is Steve L this was June 28 11:53 p.m. they've got it all.

Very friendly staff and great selection. Definitely recommend this shop for all your vape needsread more

Always a great experience at this vape store. Prices are great and products are great. The service…read moreis excellent. Highly recommend!

This is my current go-to vape store. I've shopped around the area and they are definitely my…read morefavorite. Decent sized selection on juices and mods, and pricing is very fair. They have an awesome rewards program as well. They quickly answer any questions on instagram or over text, and are very knowledgeable. I definitely keep coming for the atmosphere and workers though, they are very relaxed and they aren't cringy like a lot of vape shops can be. Make sure you're signed up for their rewards program as well!

This is BEST Vape Store in Columbus hands down... The Staff there answers your question very…read moredetailed like... If new or a seasoned Vaper there is something here for you... Tack on a $10 Discount off $30 every time spend $100 Dollars and you have a match made in heaven!!! The prices are very ranged and something for everyone... If have a question ask their Facebook Page and they are more than happy to answer again in detail... They post often on Facebook with previews what can buy and maybe be stocked again... They go above and beyond for anyone looking to get into Vaping... I bought Vape pictured below there and were kind enough to restock it when asked (even though they probably were going to anyway!!!) A+++++ Service and Store... A lot to select from in store and very knowledgeable!!!

I went in looking for CBG (pain relief without a high) and they didn't carry anything. BUT the man…read moreworking was so incredibly helpful. He took the time to find another shop nearby that does sell what I need. What a gem! He could've very easily said no and gone about his day. I cannot thank him enough and he is an ambassador of customer service for your company!

I've been a regular customer at this shop for years and I must say, the customer service and…read morefriendliness of the staff has gone way down hill. Not to mention they support solicitors outside of their business, who are relentless while you're walking in and out of the establishment.

So Tech Craze has become Puff Craze. They're both in there, actually; it's kind of like Waterbeds…read moreand Stuff, where half the store is now computer stuff and phone things, and half is CBD stuff. I am an old Deadhead and I've done some things, but I don't understand all the new stuff. I do not think this is stuff to get you high. It's sold as energy boost and, you know, stress relief, and whatever. I think it's totally legal, and not very strong. But, they have vape stuff, they have edibles, they have drinks, and they do have pipes and accessories for us older freaks. Since I wasn't real sure what things were, and it is all expensive, I passed, but if you need some work on your computer done, you can peruse the other items while you wait and kill two birds with one, uh, stone.

So many options inside! The cashiers were super friendly and funny. A lot of my friends come here…read moreso I decided to check them out! Definitely going to come back.

I highly recommend this Smoke Shop! The owner, Saif is very friendly and beyond knowledgeable about…read moreall his products. I have shopped multiple smoke shops and have found Smoker & More has the best selection and pricing in the area. S. Robinson