Last spring (2025) I had Arrow Fence install a chainlink fence i my backyard to contain my dogs in…read morethe yard. One side of the yard the installers didnt go by the property lines. The went by my neighbors stone that crossed over the line. 3 feet. Then I paid for a tension rod for added security from my dog escaping underneath the fence. They did not thread it through the chainlink. Rather just tied it to the bottom in three place. Now a year later the tension rod just sits on the ground and adds no tension the the fencing. My dog escaped last week underneath the chainlink.

From the owner: Arrow Fence provides residential & commercial fencing, wood fencing, aluminum fencing, vinyl…read morefencing, chain-link fencing, agricultural fencing, recreational fencing for sports fields, fence repairs & snow removal in the Rockford, IL area.

I have used Dach multiple times for fencing. What was once an excellent company with great…read moreinstallers has become a less than mediocre company with installers who lack enough experience coupled with an office staff that says they will get someone out to correct a problem and never do. Sad.

The fence looks fantastic. I was very happy with the work and every step from the beginning was…read moregreat. I am extremely happy with getting a DACH fence. Everything....5 star.

We had a car run our fence over and after some checking we found Rockford fence to not only be the…read morebest but they also came right out and took care of the fence . Highly recommend these guys A1 work !!! Will absolutely use them again !

Don't waste your time contacting them. I would give them zero stars if I could…read more I got multiple estimates for a fence repair, chose their estimate, scheduled a repair day, and THEY NEVER SHOWED UP! That day I scheduled a repair time for the following week and they FORGOT ABOUT OUR JOB A SCOND TIME! RIDICULOUS! I wasted two whole days of vacation and four weeks waiting for these "professionals". Now I have to wait 5 months for my fence to be repaired in Spring. They finally sent a written estimate after forgetting about our job twice, and the price INCREASED! What type of compensation is that?! They never offered an apology for missing the appointments or delaying our fence repair by 5 months. The only monetary compensation they offered was for me to pay a higher price than I originally was quoted. The front office workers essentially screen his calls. Our conversation was as follows.. Me: "Hi, is the owner in the office and available to speak?" Rockford Fence: "May I ask who's calling?" Me: "Bryan Z_____. I had left a message that was not returned." Rockford Fence: "Oh, it looks like he's out of the office right now." Me: "Does he have a work mobile phone so I can call him?" Rockford Fence: "A lot of times he leaves that in the office." Me: "Can I please have the number anyway just in case he has the phone with him?" Rockford Fence: "No" The fact that the manager either is/isn't in the office is conditional based on who's calling is unprofessional to say the least. The customer service, deception, and time wasting is simply infurating. Avoid Chris (estimator) specifically. He didn't give us a paper estimate, then lost the estimate, lost our contact information twice, never answers his phone, and does not respond to messages. Rockford Fence was given a fair opportunity to make this right to us (the customer). They refused to apologize for wasting our time and refused to even consider monetary compensation for time wasted. The moral: Just don't waste your time with these guys.

Had corner post, knocked down in our horse pasture during the storms in the spring. Steve came out…read morewith his crew and replaced the 3 broken post and re-Strung the wire in our horse pasture better than it was before the storms. I was very impressed with the work when it was done and would recommend this company for the quality and following through with what we needed done!

Terrible experience. I hired them to build a fence and had to call them back 3 times to repair it…read morewithin the first month. They stopped answering the phone after the 4th complaint. I'm still paying contractors to fix their mess several years later. Posts were cut off out of square, the gate completely fell off after the first week and then had to be repaired after they came out to "fix" it. The post holes were not backfilled "leaving all the dirt in giant piles all over my yard" leaving over a foot hole around every post and they didn't use correct galvanized or stainless hardware for the outside climate which is now obviously rusted away. The complete project has been a mess I am still paying for. Oh, and an entire panel fell off the fence that I've had to pay to repair because it wasn't built correctly. I wouldn't allow this company to build with Lincoln logs, let alone a structure for my house. I wish I could post pictures to this review. A complete horror show.

Business is permanently closed. Retired. Shut. No working no more. Finished. Gone bye bye.read more

They never did contact me with an estimate for repairing or replacing my fence. I have started…read morelooking for someone again.

Lori and her company are fantastic to work with. Her knowledge and expertise with installing and…read moreassisting on training our dogs on how to use the fence is 2nd to none. If your considering an underground fence for your pups contact this company. You will not regret it.

We are not quite 3 weeks in and my Havanese is doing awesome! I feel completely comfortable letting…read moremy dog out without having to worry about him and allowing him to roam when we are both outside without having to keep a constant eye on him. I attribute his success to the hands on approach of the owners with the install and initial training session, along with the detailed instructions that are left with the owner! Thank you, Mark and Laurie, for giving Stewie his freedom and me the peace of mind knowing he will be safe!