Dr. Palmer is amazing. She knows her stuff and her bedside manner puts you at ease. It was so nice…read moreto have the option of a physician come to me when I wasn't feeling well and not have to add to my misery by leaving home and be exposed to more germs. The whole process was a breeze. Service with a smile and you'll be on your way to healthy in a snap. Thanks Dr. Palmer!

From the owner: Direct primary care & urgent care offering home visits & telehealth care.read more

This doctor has a horrific understanding that he should not be wearing cologne around people with…read moreasthma. He came into my room to conduct a Pulminology consult at the Harrington Hospital. There is a sign on my door reading no perfume, cologne, etc. Yet, he has it on. When I asked the doctor if he was wearing cologne, his responses was "yes, just a little." Told the doctor that he could not be in my room and could not evaluate and treat me. He became angry. Unprofessional bedside manner. Arrogant. Told me that he was the only doctor here. I wish that I had a photo to show the anger on his face to share with all of you who read this. He has a great gig at the Harrington. It is important to note that three hospital employees including two respiratory therapists have commented to me about his heavy cologne and how it affects the patients. I have filed a complaint with the hospital.

This place NEVER answers their phone! For the past two years, every time I call I get a message…read moresaying the office is closed followed by the office hours which is a slap in the face because according to their message the office should be open. I don't know if the same person keeps forgetting to turn off the voice mail or just doesn't want to take patient calls. If this happened once I could understand but I probably call AT MOST once every 4-6 months and each time I have to try throughout the day until someone turns off the answering machine and picks up. There is also no option to even leave the office a message.

Carleen is amazing and the reason I have been a patient so long! She is caring, thorough, and…read morecompassionate!!! The office manager is just the rudest, laziest, and incompetent so-called Manager i have ever encountered. Cant tell you which insurance was billed, but demands payment!!! I asked for months for confirmation of billing bc i had an overlap of insurance. Well idk, you have to figure that out!!! Actually, i dont, that is your responsibility! No response!!! Just nasty calls and then approaches the counter and talks to me like im moron and a deadbeat!! Show me that you billed the proper insurance, and if you did, and i owe $ i will happily pay it!!! Nope!!! Too lazy!!! Just threatens to terminate me as a patient!!!

Fantastic experience as a new patient. They take time to talk to you and provide quality care.read more