Very helpful and affordable to get our pool back up and running. It would have been easy to just…read morequote a new pool, another company did just that. Mike was nice to help find a solution in-between.

From the owner: Let us handle the hassles of your pool or hot tub...for less! So you can enjoy it more!read more

BEWARE! POSSIBLE SCAMMING BUSINESS! Yes, I was referred to…read moreDonnie one evening in the winter when my Hot tub was leaking, he had given me advice on what to do until he was available to schedule a visit to my home. The following week he came to my home and replaced my hot tub pump and did an excellent job and charged me $600.00 that I had paid him, I also heard word that he repaired Infrared Saunas, I encountered a problem with it clicking on and off, and Donnie figured it was the relay boxes and had placed order on the parts and I had paid in full for those parts, he then scheduled a visit to my home and I requested that "I " be the one present to answer any questions, and he suggested coming another day not to my availability therefore having to leave a family member that did not know anything about the Sauna Problem to stay at my home while the repair was being conducted, Donnie then came to the home and said he could not access the Sauna in the area it was placed, and left me hanging with the parts to replace, then quickly sent me an online bill invoice for the charge, left and did not repair anything but he demanded payment and did not offer suggestions or any friendly attitude to tell me I could not access the area above the Sauna to work on it, Donnie would not call me or give the family member any explanation other than "I can't access the area" and left, I asked for him to call me, he would not, just sent texts to me and then said he isn't sure what is wrong with it could be the control panel "would you like to place order on that part?" I asked him if he had looked at it and he said "No, just a guess", I told him I certainly was not going to pay for services that were not performed for replacement and wanted gas money, etc. I certainly would pay gas money for the trip, but preferred an explanation why it was not pulled apart and looked at, if he claims to repair these, even if it was an additional charge Discuss with your customers options, which he fails to do, and then socks them am expensive bill. I ordered a part and was able to replace it and now working great. I knew he did in fact replaced my hot tub pump, so I figured as I was wrong that he would repair my hot tub leak and maybe he had more knowledge in hot tubs as Saunas may not be an area he excels in, therefore I had leaking out of my hot tub 1/2 of water a day, I called him, no answer or calls back, just a text, if you hire him he claims he has to text and have a written trail of everything he does, a family lawyer told me "RED FLAG" he "could of" been sued before and to be leary, but anyway he told me he could come down and take a look at my Hot tub and repair for $75 dollars gas money, plus the costs of the repair, the man set up a day to repair it, I told him I could only be there on a Saturday, he said he could not do Saturdays, and could come in the week while I was at work, I told him to call me and I can explain what is going on in more detail, he would not call, and showed up when he told me he would, and I had to have my elderly mother stay at our home while we were at work due to him not wanting to schedule a time that works for "us", so he knew she would be there as I said in the text, he would not call at all nor answer his phone to me or my family. He showed up and went into my yard and took off a panel, and did not come to the door and just took off and left and texted me and said, "Think you have a slow leak", Before he arrived I told him the leak was not as bad when I had placed a walmart plastic bag into the drain pipe jet to clog the drainage outlet, later when I asked why he did not repair it he would not give an explanation, My elderly mother told him to call me when she let him into the yard, he did not call or anything and did not come to the door to even tell her what he located, he did not call me, he ignored my calls, voice mails, I had a family member call him from another phone, he answered and then the family member said I will let you talk to the customer of the hot tub you worked on today, I spoke and he hung up the phone, I finally asked him what I had done to him and he would not give me an explanation and then finally said after I told him it "could be the drain pipe and could need a new cap you can order it and replace it" I asked him if he could repair the leak, he dodge the question and would not say yes or no, told me to order the part and I could, today I was socked with a Diagnostic fee with an online bill pay where I enter my credit card information through some program, when I paid for my Sauna parts my information was hacked, and I did not trust doing this again, but his diagnostic was "Buddy, it has a slow leak", then after he knew.. thought it was possibly the Drainage Pipe, he text "could be the drainage pipe, dont know for sure, but you can fix it" Nice way to make money by charging people and telling them what they called you for and call it a diagnostic fee, then tell you to fix it

From the owner: Complete Hot Tub and Spa service: proper electrical hook up, wiring, and fix plumbing leaks, pump…read moreinstalls. Diagnose, program and repair any brand of hot tub. Upgrade an old spa with a new digital board and control. Install stereos, pumps, spa disconnect, and more. All brands of hot tubs.. We travel all over Missouri and parts of Kansas and Illinois.

They built a pool for me some 20 years ago ,it was when they used concert and plaster could not be…read morehappier ! Thinks for all the fun with family we had !

From the owner: Glenn's Pools & Spas is a full-service pool retailer and installer serving Columbia, MO and the…read moresurrounding area For more than 20 years we've added value and appeal to homes in Central Missouri by offering both custom built in-ground swimming pools and affordable above-ground swimming pools. We service and repair everything we sell and we even offer pool maintenance services. Specializing in Swimming Pools, Hot Tubs, Chemicals, Supplies, Repair, Service and Sales.

DO NOT. I repeat DO NOT use this company. My family ordered a pool from them in 2020. We expected…read moredelays due to the pandemic. But not the kind of delays we have received from them. The pool wasn't put in until last summer. On top of that the light was broken when they put it in and the heater is messed up. We've tried reaching out to set an appointment to fix it, but they refuse to actually set an appointment. To top it off there has been NUMEROUS calls made to them to resolve issues which were met with no call backs.

Clean our neighborhood pool and make it nice and clean just could empty the skimmer baskets more…read moreoften and fix the broken pool lights literately they have so many pool light in the pool but only 2 work

they came out last year for a new pool liner so so happy great job on time and in budget thanks so…read moremuch

They never showed up....they never called to say they were not coming for the repair. I waited…read morearound all day after an 11 am email confirmation of the appointment

Very helpful! We purchased our first pool this year and we were very lost and need lots of help. We…read morehad lots of questions and Ashley was/is so helpful to us. We couldn't have set our pool up without her.

From the owner: Leslie's is your trusted neighborhood pool store in Blue Springs, Missouri and a go-to destination…read morefor all things pool and spa. We offer the best selection of pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys. Count on us for complete pool care, including free in-store water testing, free cleaner inspections, and free in-store labor on repairs. Shop your way -- in-store, online with easy in-store returns, or through the Leslie's app. And don't forget to join the Leslie's Pool Perks Rewards program for special offers and savings every time you shop.

Drew is extremely nice and professional! I cannot express how happy I am with his prompt service…read moreand attention to detail! He is a master no doubt, and the only person I would ever call for my pool and spa. 5/5 is not a high enough ranking for the customer service this man exemplifies!!!

If your looking for someone to do a big job or small job there's nothing Drew and his team can't…read moredo. My wife and I needed our pool built and he had it completed in no time. The liner the pump everything was perfect which is hard to say cause my wife would say I'm a perfectionist. Then in the late summer I needed help closing our pool and he was out the next day. If you need someone to help you and be treated like family give Drew a call.

Would not recommend this company to build or close a pool…read more The craftsmanship for a variety of items on the pool were extremely low, the company abandoned the project in disrepair, and they "closed" the pool before it had ever been finished which resulted in the explosion of our pump.

Repaired my hot tub pump. When no other company would give me a quote or even come to home to…read morediagnose. Very fast and friendly service from the technician to office staff

I spent $4,000.00 to have a new liner installed, the summer before last. I didn't open the pool…read morelast year because it was leaking. Only to find out, another 3,000.00 that Vaughan messed up the skimmer (which was the leak) Their work is slow, they don't call when they say they will, NEVER AGAIN! There is much more than this but it's too much to be put in this space.

Buy your hot tub or pool here only if you plan on never needing any service after the sale. I've…read morebeen getting the run around for several weeks. I'd respect them more if they would just tell me they can't or won't. I'm going to try the manufacture and see if I can get them to fix the leak.