These are good guys ,quality work at reasonable prices. They finish the repairs in a timely manner and don't over charge you

First of all the work that was done was fine.But I have a 94 toyota that I just bought.So I bring it in to have them look at it.They bring me out to the Garage and show me the parts that they say are needed.(front pipe and converter ) and that it would be about 300 bucks.So I say do it. I go to pick the car up and the girl @ the front counter tells me the total (which was what they quoted) But then she says "why did you have them replace the converter? Its a 94 you dont need that they could have just put a straight pipe on there and it would have only cost 100 bucks."I said I just had them replace what they said needed to be replaced.Why didnt they tell me that in the first place?She said "they only do what the customer asks" Moral you better know what you want when you bring your car in. read more

We had a terrible experience with this shop. I brought my car in for a new resonator and flex pipe to be installed. After I received the car, it was worse than when I initially brought it in. My catalytic converter was missing and they replaced it with multiple pieces of welded pipe. The flex pipe and resonator were also not designed for my type of car. I tried bringing the car back multiple times and the issue was never resolved. Do not bring your car here, unless you want to deal with major problems afterward. read more

Very friendly and affordable shop. Work was performed quickly and efficiently! I will certainly return in the future!

We have had nothing but nightmare experiences at this shop. The first time we went, trying to support local buisness. They charged my partner 1100.00 for full front brakes and a muffler, and we even bought our own muffler and brought it in! Then they triple charged our credit card , taking an extra 500.00. I went to the bank I got a print out of the transaction, brought it in, and was argued with for over an hour. Corporate replaced the money while I was in the shop, but he didn't tell me,just blew me off, shrugging, saying he couldn't find record of the transaction, even though I had a certified bank print out.. They Didnt admit fault, no apology, no hey look the money was replaced and we are sorry. After all they have like a digital square reader system, and they were busy. We thought, maybe a fluke, and their only 2 blocks away... that could never happen again. Wrong!The Second time, he did my simple front brakes. He didn't replace any hardware,bolts, calipers, nothing, slapped cheap pads in, charged 400.00!!!! and it started smoking immediatley!! because that shoddy half assed work caused the caliper to seize. I brought it back, they called me hours later, and he told me, oh yeah, 300 more to fix that. I said you caused it, he said yeah, but its still 300 to fix. I said, you did a poor job and are now trying to scam me out of 300 to fix the issue YOU caused. He agreed with me and just kept saying, it's another 300 to fix it. Would you pay 700 for a brake job? Youd expect 400 to cover the entire brake set with caliper...right? Me too!!! But NOOOOO. Then when I got there to pick it up , a worker was sitting on my bumper smoking with his soda on my hood. I mean wtf!! Never! Again! AVOID LIKE THE PLAUGE. BBB report filed. read more

I posted a review about a month ago telling people this place sucked BIG TIME! where is that review? What is the point of trying to tell people to be concerned if the review is removed? The only reason I gave them 1 star is because if you don't you can't give a review. read more

I am extremely pleased with Velasquez Auto Repair. The manager and the mechanics at this shop are very friendly people. They have done repairs for my car on 3 different occasions. The work done is excellent. I have never gone back for re-work or for problems with their repairs. That is what you should expect from any shop. What makes this auto shop stand above the rest is their great prices. On my last repair, I paid about half the price that I was quoted from other shops. And I never have to wait to get in or out. They usually have my car finished the next day. They also have a modern up-to-date facility that is clean and comfortable. At my last visit though, I wasn't too pleased with Maria at the front counter. She didn't appear to have good customer service rapport, so I asked her name. It was the first time and the only time I saw her. But it definitely didn't take anything away from my 5 star rating. I highly recommend Velasquez Auto Repair for your car care needs. It's a life-saver to have a friendly shop that you can depend on. Thanks read more