Got me in quick, diagnosed the brake issue and promptly and affordably fixed the issue with my…read morebraking system. Efficient team and I appreciate the help. Cheers guys!

This happened about an hour ago!, Don't shop or support FREEDOM, my wife went in to return a…read morecharger as she had bought the wrong one but apparently that makers her a bike theif even though she had bought it 20 minutes prior to bringing it back (with receipt) and they did not return it or refund it, according to this guy who was working,, she didn't get his name but the older guy with a beard, was being extremely rude to her, she asked why he was being such a dick and was told because he is one, she left in tears, Do not shop here if this is how they show their professionalism don't support people who threat their customers like this. Totally unprofessional and extremely rude.

First time using the service. Was surprised at his speed of response to my call. Surprised again at…read morethe service van he arrived with. Expected a guy with limited tools and capacity. He arrives with a bike shop in a cube van. Excellent communication skills and better pricing than I expected. all around great service. "I found my guy"

They helped me right away they are some of the nicest people ever they Had some amazing equipment…read moreand everything thing I needed for my bike I highly recommend checking them out

I'm a senior and purchased a e-bike two years ago. I found the management knowledgeable and…read moreprovided me advice and recommendations with my purchase. Now I have over 4,000 km on the bike and have returned three times for manufacture adjustments, rear brake pad replacement and today a tire puncture repair. I have always been treated with courteous professional service, prompt help and satisfaction. I highly recommend such turn key service. Robert (kelowna resident)

The guys at this shop are amazing! I had broken a bunch of spokes at Silver Star and could have…read moreended up with a ruined long weekend. I dropped my bike off at about 3:45 on a Saturday afternoon. They stayed open late just to get my bike repaired so I could get back up to the hill the next day. They were kind, knowledgeable and didn't overcharge me. I highly recommend Skyride for anything bike related in Vernon!

From the owner: We are a father-son ownership team that has been riding bikes together for over 30 years. We made…read moreour passion our business in 2004 and haven't looked back. Over the last 13 years we have established ourselves as a premier mountain bike business in the Okanagan, Moving into our new location at the base of Silver Star Mountain Resort in 2012, we added snowboards and snow accessories. We have great staff that also love to use the mountains we live in. Thanks for visiting our page and we look forward to meeting you in store! Mike & Terence Giesbrecht

Had a flat that I asked to be fixed. The shop was happy to sell me a tube and sealant, but declined…read moreto fix it. No reason given. A rather disappointing outcome given it was forty minutes until closing.

Wow. Garbage. To…read morestart, they provided the wrong sized bike than requested and were not able to provide the originally confirmed size. When dropping off the bikes, the employee argued with customers and made excuses, refusing to take accountability. The end result was discovering that the employee "did not care" about customer satisfaction. SAD!

Huge thank you to Wade. We were on holiday and had an issue with our battery chargers. So thankful…read morefor his advice and help. We also appreciated his follow up the next day to make sure the chargers worked and that our holiday was going well. Great service and we would highly recommend BIKTRIX Kelowna