DO NOT!!! use VENE FENCE Company 407-952-7750, this is a dangerous company with dangerous installers working for them. While finishing a fence The other day. One of their workers attacked a 71-year-old man by pushing and striking him without any reason. The man was not touching anything or doing anything wrong, when one of the workers lost control, went berserk, and started screaming in a foreign voice before attacking the man in front of witnesses. The owner was called and she didn't care if her worker just attacked and struck a 70+ y/o man which is a felony in the State of Florida. The owner did what she could to intimidate the witness on the phone also. There were three workers had this man been alone who knows what might have happened. Be warned about your own safety!!!! read more

Vene Fence - Fences & Gates Near Me - Kissimmee, Florida

They don't stand behind their work ! And they are liars ! We spent 7000.00 dollars on a fence that was not installed properly

They installed a fence between two homes in July of 2025. They used an incorrect survey and are off by 6 feet. Meanwhile there was a registered plat and survey on file with the city. Bad juju. Unprofessional and plain bad work. read more

DO NOT USE THEM, They offer a warranty for 5 years on workmanship, and lifetime. On off fence materials, It is not worth the paper it is written on. The owner's wife is extremely hard to work with. read more

Vene Fence - Fences & Gates Near Me - Kissimmee, Florida

Person in charge is not interested in customer satisfaction. Does a subpar job and makes excuses for poor work. Don't recommend.

Do not use Venefence, it took us two months the to have our fence installed. No communication from management. She was rude and screamed at me on the phone. When I would ask for an update! Check the reviews before you make a contract. Check the Better Business Bureau and you will see. read more

I had fencing installed with no problems a few years back. Before the storm a car hit the fence. I called for a repair estimate to send to the drivers insurance and was given a price. I asked for a month for the quote to be emailed to me..i kept being told "when I'm back at the office i will send it". the Hurrican came and now they will not send the quote for repair without a $150 charge for an estimate I was already given over the phone. Iv never heard of a fence company charging for estimates. They are clearly taking advantage of people after the storms. read more

First off, I called to get some more information and was thrown off by the rude, uninformative woman on the other end of the line. I told her myself and the two homes next door wanted to have a fence installed. We made an appointment for the estimate to which no one ever showed up to! I called and left a message and have yet to hear back. I haven't even had the fence installed I can't imagine what a hassle it would be if I ever had issues with it. Save yourself the hassle and avoid this unprofessional company who clearly is not in the business of making $. read more

They were really easy to work with quick install. Extremely satisfied had my fence installed in 1 day!

I will never used or recommend Venefence to anyone. When you call for an estimate they show up very fast,however if you have a problem with a repair they said they are not responsable, the customer service very very poor and the owner is very arrogant an irresponsible there for I will rate them 0000000. read more

Horrible company to work with. Poor craftsmanship in general but to top it off, they installed part of the fence over my sprinkler system. When this was brought to them the day after installation it was of no concern to them. No attempt to adjust the fence or anything. Do not go with this company. You'll regret it. read more

A year after they installed my fence, a post started to lean. Due to the weight of the leaning post, the rest of the posts in the rear of my yard started to lean. If they would have installed this properly, this wouldn't and shouldn't have happened. I called them to come and take a look at it, but they wouldn't come unless I paid them a fee. They do not stand behind their work. Stay away! read more

I called for an estimate last Tuesday 18Aug2020, the unprofessional representative came by with an attitude. Very unfriendly barely inspected the lot and quoted $3000 just like that. Do not call Venefence. I promise you will regret. read more

Worst company I had worked with. When the lady came to our house to do the quote, I should have known this was going to be a bad company to work with. She was nasty, no customer service at all. My husband made the decision to hire them, so I went along. She ask for the survey to see the measurements of the house, the fence was put incorrectly w wrong measurements, then the fence was missing parts, we called many times w no positive response. Will not recommend this Company at all. read more

From the moment the woman who answers the phone it's SAD she's TERRIBLE -she makes you feel as if you are doing them a favor for calling them. I took my business elsewhere. They also did a POOR job to my neighbors HORRIBLE don't use this company. read more

** DON'T CALL THEM** pay a little more to another company! No Show up for estimate when I call them to find out the delay they were super rude! read more

Untrustworthy company. Making customers sign a contract with the wrong measurements and not based on property surveys. Customer service is deplorable. Installed fence incorrectly and left the property without installing the gate. Apparently a week after the initial installation they are coming to correct deficiencies. APPARENTLY. This company is a disgrace to the United States. Please do us a favor and retake your business back to Venezuela. read more

DO NOT EVEN CONSIDER HIRING VENE FENCE. My husband is a practicing landscape architect for 34 years and he says that he has never seen a more incompetant contractor in his years of practice. We contracted with Venefence in March, 2020 and paid half down by cash. They were supposed to start as soon as they received the materials that we wanted. We were given a starting date and we contracted with other companies to perform other work (paving, irrigation, lighting, landscaping) to follow the fence installation. When we were close to the start date, we contacted them and they said everything was on schedule. Then, on the date, they said that they could not start because the material they ordered was backordered. We asked for a refund and they refused, saying that once they placed the order for the material it was not refundable. We called regularly to check up and kept being told that they were still waiting for the material. Finally, a year later, they came to instally the fence. They sent a crew (owners did not even show up) . They installed the fence and the crew said they were almost finished. I went to look at the fence and I noticed that one of the 4 gates would not open more than 12 to 18 inches. I checked the other gates and NONE of them would open far enough to walk through without squeezing through sideways. I asked them to fix that. They worked on it for a while and then told me that was as good as it gets....that getting them to open fully was my responsibility. I called the owners and they said they would come take a look. When they did, they had their crew work again but the gates never were fixed completely by them. Then, when the inspector came to sign off on the permit, he found that they had put one side of the fence 6 inches on my neighbors property, despite having the survey in hand and the survey markers in place in the ground. They came and moved the fence. However, when they left, we found that they had thrown the huge concrete pieces they removed in my neighbors flowerbed. These people are TRASH. I had to hire other contractors to fix the gates and sagging posts. STAY AWAY FROM VENE FENCE! read more

Very rude and unprofessional. Took the morning off as they scheduled an appointment to come out for an estimate between 8:30am and 10am. I spoke to them on Friday to confirm. This morning, I called them at 9am to insure they were coming. I then had the pleasure of a rude conversation with Araceli Castillo, Vice President. Who basically blamed be for not answering my text and phone this morning when she called and told me she doesn't have time to be wasted with people who are not at home. I was at home and was never told that Venefence would call morning of to confirm, or I would of sat by my phone. She blamed me for the issue and didn't even bother to try to come back out as I had already taken the morning off for the appointment. Now after I am reading the reviews, it appears she did me a favor, as they do not appear to do a good job or are a professional company. On a positive note, the receptionist who answers the phone is very nice and apologized, as she was not aware the policies had changed. Do yourself a favor, hire someone else who is professional. read more

AWILDA ACOSTA-REYES We selected Venefence due to NOT having a separate fee for paying by credit card. Not even a week later that the fence was installed (contract signed on 03/12/2015 work completed on 04/19/2015) we receive a phone call that there WILL be a fee for paying with credit card even though that piece of important information (important to me) was never stated verbally or on paper ... I believe its unprofessional and completely unethical. Now the question for us: if something happens that our fence needs repair/replace will Venefence ever come out to do what has been STATED verbally and paper? Keeping my fingers crossed ....bad vibes ... Once venefence received full payment Goodbye customer service (which unfortunately customer service was never there), & Hello Rude. Save yourself the headache and the possible extra $200.00 Credit Card Fee and RUN to a PROFESSIONAL, ETHICAL & CUSTOMER SERVICE ORIENTED fence company... 06/07/16 Fence support beams bent out ward, have called 10+ times for repair (still under warranty as stated on contract) no call back nor repair ... Save yourself the frustration read more

Be Careful!! Very rude owner. Yelled at me and my wife. 3 weeks late on the install start date. Took over a month to finish a install of 165 ft of fence. Incorrectly ordered the proper needed materials even though she came out twice to measure my property. staff tried their best to help us but the horrible owner is destroying the company. read more

The worst experience ever!! They installed our fence 2 years ago. This year hurricane damaged a lot of it so we want to get the to check it out and give us a fixing quote. The extremely rude woman informed us that there is $100 fee just to come and inspect it. Needless to say we went with another company. Now the guys are digging out the post and turns out there is cement only in every other post. When we called to speak to them about it they said it's our fault that we did not supervise to make sure cement is in each post. STAY AWAY from these horrible people!!! They do worst job, they are rude and dishonest!! read more

This company also operates as Fence Warehouse on East Colonial Drive in Orlando. I had gotten several estimates for replacing my front fence, and Edgar Castillo's estimate was by far the best. I was a little nervous after reading some of these reviews; however, I was very pleased with the company's work, the installers, and Edgar's efforts to make me happy. I would highly recommend this company for your fencing needs read more

Do NOT use VENEFENCE! Not worth the savings! Installers BUSTED my irrigation pipe, which caused a $600 water bill and then claimed "they're not responsible for irrigation system, there's NOTHING they can do." BS. The busted pipe is literally where they placed a Post clear as Day! The manager claimed she was the owner and she doesn't have to take responsibility of what her workers did...... I'm a landlord and the property was vacant, so I didn't notice right away. After our argument the OWNER Texts me " You fence was installed months ago and you are now coming with this really???? "....... What OWNER texts a Customer that!???...... When I asked if she could at least send them back out to repair she said "They're FIRED SORRY NOPE!"..... who does that? What professional "Owner" doesn't take responsibility for their employees?... if you can't afford to take responsibility for your business you shouldn't own one! (No wonder why their ratings are so low on every review site) read more

I got a survey by Mr. Edgar Castillo on September of 2017. He told me that it will take between two to three weeks for the installment of the fence. At the end of November, I called and spoke with Aracely. I explained to her that I put a down payment on the fence on September and that is almost December and we had never receive a phone call or a letter letting us know of why the fence have not being install yet. During our conversation I proceeded with an illustration:" Imaging that you, as consumer, give money for goods and you never receive the goods. No one calls and there is no goods insight." She became very agitated and took my words personally. She was being very dismissive and difficult to deal with. Finally the Fence was install a few weeks after my conversation with Aracely. It took multiple people and many phone calls. What was the end product? The fence look horrible, workmanship was very poor. I deeply regret hiring this company. This is the worse company to do business with!! Aracely is extremely unprofessional, have no bedside manners. No business etiquette. read more

Do not make any kind of transaction with this company, the worst company, the worst organization, the worst customer service, bad customer attitudes. In addition, Ms. Araceli is a liar, she told me that she was in charge of all the procedures and authorizations for both the Homeowners Association and the city and now she is charging me the money I pay the association and she told me to do the city paperwork when I was supposed to have done so that's why I installed the fence that BTW was not the one I asked told me that she is not going to do anything, that I did it and put it as if my husband had done it I told him that he couldn't Do it because if the inspector found an error, he had to fix it and what he replied was that it was not his problem that if he had to fix it, he will be charged additional . I am going to do the process but with the Venefence contract because they were the ones who installed it and if we have to see each other in court we will see each other . read more

We should have read the reviews before booking this company. We booked a service to have a wood fence installed in May. Our fence did not get installed until June! There were so many delays, and the owner did not once reach out to us to keep us informed. We had to constantly call her! When they finally began the install, the workers would just randomly show up without a phone call or notice that they were on our property (not even a courtesy call or doorbell ring). They began to install the fence, and right away we could tell they did not know what they were doing! The posts were at varying heights, and there were spaces in the slats. When we reached out to the owner she explained they "weren't finished". On the next day of work on the fence, my husband noticed that they were burying the premade sections into the ground instead of following our sloped landscape with individual slats. He reached out to the owner who answered the phone with "what is it now?" He explained that the fence was buried 8 inches into the ground and clearly NOT 6 ft high! She replied, "it's not my fault your yard is messed up". Mind you, my husband is a contractor and I'm an architectural designer, we understand slope and following terrain very well. The owner told my husband, "if you're a contractor, you should have built the fence yourself." This is true, but we prefer to support small businesses. However, the owner of Venefence is rude (she called my husband 6 times in a row just to argue with him), she does not resolve customer complaints, and she blames her contractors for her incompetence. In the end, we were able to speak to one of the crew members independently of her, and HE helped to resolve our issue. read more

What an amazing family oriented company ! They where very prompt with timing & did an amazing job with both of my properties .also Edgar was nice Enough to fix my old & damaged fence from a previous job another company did. I definitely recommend this company to whom want privacy or just want an amazing add on to their property. Thank you so much again !!!! read more