Subject: Formal Complaint - Substandard Workmanship, Property Damage, and Failure to Honor Warranty…read more I am filing this formal complaint against Royal Painting and Repairs and its owner, Nicholas Bradford, for unworkmanlike construction, property damage, abandonment of responsibility, and failure to honor a promised warranty. I paid $18,505 for remodeling work, including wall texturing, painting, and installation of laminate flooring throughout my residence. Nicholas represented himself as highly skilled and assured me that his work would be warrantied. The quality of work delivered was unacceptable. Before painting, Nicholas textured all interior walls but failed to cover or protect electrical outlets and light switches. As a result, outlets and switches throughout the home are now covered in texture, demonstrating a complete lack of basic jobsite protection and professional standards. This has caused avoidable damage and will require corrective work. In addition, the laminate flooring began failing within months of installation. The locking mechanisms separated, creating gaps throughout the home, and the flooring feels soft, unstable, and bouncy, consistent with improper installation of a floating floor system. The home is built on a slab foundation, ruling out structural movement as a cause. Gaps were also left along baseboards throughout the house, further evidencing careless workmanship. Due to these concerns, I hired an independent contractor to inspect the work. The contractor expressed shock at the overall poor quality and confirmed that significant portions of the flooring installation and finishing work would need to be removed and redone. Although Nicholas promised that his work was warrantied, he has failed to respond to repeated attempts to contact him and has abandoned responsibility for correcting the defects. I have made reasonable efforts to allow him the opportunity to remedy the issues, which he has ignored. Photographs documenting the flooring failures, baseboard gaps, and textured electrical outlets and switches are attached. Based on the above, I believe Royal Painting and Repairs failed to meet minimum professional standards, caused property damage through negligence, and failed to honor contractual and warranty obligations. I respectfully request that the licensing department investigate this matter and take appropriate action.

Love the outside house painting, our classroom floors, and our bedroom wall painting!! Great Job!!!read more

poor planning on my patio. the door couldn't open entirely then told me that's where I wanted it &…read moreit should've open more...... fan beams placed 5 feet apart. won't correct issues. Screen door had a scratch. this project was a nightmare. Beware find someone else!

I would highly recommend these guys! They showed up, did the job with pride. I was also impressed…read morewith the lack of waste when the job was completed .

Never finished the job, the floors that were installed are buckling, the things he did do are…read moreterribly done.

Handled everything perfectly!! All the Painting, all the Flooring, net my expectations. ​read more

Had a tree removed. This was done in one day. All leaves and branches were removed. The stump was…read morealso removed. The yard was left clean.

Very pleased with service. Workers showed up at time agreed upon with owner. Work was accomplished…read morein a safe and professional manner. Cleanup was very satisfactory!

take my pictures off this page !! you never finished the job and stole money from me !!…read moreyou are a scum bag !! EDIT You're full of shit !! Lowes has no record of an order from you !! You don't know what the hell You're doing and you're a thief !! I want my money back !! Ans it's not SLANDER, ITS THE TRUTH !! SOMETHING YOU KNOW NOTHING ABOUT !! I told you from the start if you screwed us over, the public was going to hear about it !! You never gave me receipts from Lowes that I asked for, didn't call when you said you would and stopped replying to my texts !! And let's not forget how you were supposed fix your fuck ups on the floor where I messaged you that the seems weren't flush and you were going to fix it !! That never happened either !!

Dennis communicates well with you, and his experience shows in his quality of work. He is thorough…read more Job well done!

I am very pleased with this contractor. I called in a Monday needed to get something looked at but…read moreI needed someone out there that day, my husband was off from work so it was easier that way. Sure enough they where able to come out and find the problem. They were ready to start that very same day as soon as they discovered the damage I said due to the weather it was best to start the next day. We set up and time and they where here on time!! Got started on the work and everything that had to be done was at it's best. I am very satisfied. That being said I would recommend them to anyone who needs roofing fixed.!! I honestly pray I have no more roofing problems but if it comes about I would definitely call them again!

I can't praise this man and this company enough. The back siding on our house was desperate for…read morerepairs, and he made sure everything was done quickly, and even rescheduled us for an earlier appointment so we could avoid exposed wood getting damage from a weekend full of heavy rain. They were prompt, his crew was polite and professional... I barely realized they were there! In less than a day and a half my house was fixed and I couldn't be happier. Excellent work. Excellent price. I won't be going anywhere rose for exterior home repair.

Chris Home Improvements team installed a beautiful Cedar shadow box fence on my property. Great…read morequality wood with 3 gates in a shadow-box style that works well for my backyard. The project was completed better than I initially asked for with no complaints. Thanks!