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    Verdin Thomas MD

    5.0 (1 review)

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    16 years ago

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    Carolina Pediatrics

    Carolina Pediatrics

    3.0(4 reviews)
    62.8 mi

    My family moved here from California. My kids were ages 3 yrs and 4 months when we moved. I did…read moreresearch online and found Carolina Pediatrics. Judging from the website, their practice most closely resembles the one we left in CA (which we LOVED). I called to inquire about making a new patient appointment and the nurse flatly said I can't make an appointment without records from my previous pediatrician being sent to their office first. No biggie, I emailed the old office and they promptly sent over the records. I called 10 business days later to schedule the appointment and was told they don't have the records yet. Weird. I called back twice a week for a month to check. No records. Finally I emailed over my kids immunization records explaining my baby needs to be vaccinated. The nurse emailed back confirming the vaccination records but stated I can't schedule an appointment without the full medical record. I emailed a week later asking if they've received the records yet. She then calls me and says I can't schedule an appointment b/c my kids are behind on thier immunizations and that I should take them to the Health Department to get caught up. After that, I can come into the office for a well visit. So now, after six weeks, I've decided to go elsewhere.

    I just want to update my review and continue to praise Carolina Pediatrics. We are so lucky that…read moreour little one has gone here since 6 months. Dr. Engstom is amazing and always treats our daughter like she is her own. When you go, you really do feel like family. I cannot give them enough positive recommendations.

    Neighbors Pediatrics

    Neighbors Pediatrics

    4.9(17 reviews)
    111.0 miWest Ashley

    The reason I am giving this practice 4 stars instead of 5 is because of the treatment my family…read morereceived from Danielle Poole, RMA, during our most recent visit. Her behavior was noticeably rude and made an already stressful appointment even more difficult. As a nurse and healthcare leader within MUSC, I understand that healthcare professionals have demanding jobs. However, I was disappointed by the lack of empathy, compassion, and professionalism that was displayed, particularly when caring for young children and interacting with concerned parents. When I asked why a hemoglobin test was necessary, my intention was simply to understand whether a finger stick could be avoided for my already distressed 12-month-old. Rather than providing an explanation or acknowledging my concern, I was told, "I don't know, every baby gets it done at 12 months." The response felt dismissive, and her demeanor suggested that my question was unreasonable, despite it being a straightforward request for information about my child's care. Later, I requested a copy of my son's vaccination records because he was preparing to start daycare. After receiving the records, I asked whether the vaccines administered during that day's visit had been included. In response, she appeared irritated and replied, "I just told you they are updated records." Again, the interaction felt unnecessarily dismissive. Most concerning was the complete lack of compassion shown toward my son while he was visibly upset during the finger stick and vaccinations. Pediatric care requires not only clinical competence but also patience, kindness, and reassurance for both children and their parents. Prior to this visit, I have had consistently positive experiences with Neighbors Pediatrics and have always appreciated the care provided by the clinical staff and providers. Unfortunately, this encounter stood in stark contrast to those experiences and left a lasting negative impression. I hope this feedback is taken seriously so that future families do not have a similar experience.

    We absolutely love Neighbors! My husband and I are first time parents so of course that comes with…read moremany questions and concerns. From day one our provider here has been nothing but supportive, friendly and respectful of our wishes. When we are uncertain about things he takes his time to educate us and leaves us with the tools to form our own opinions and decisions. I have never once felt unheard or pressured into anything here at the clinic. I do appreciate how thorough our doctor was at the very beginning with our baby as we struggled with a few issues. Thank you everyone at the office to ensure our visits are always positive. Kudos to this remarkable team!

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    Verdin Thomas MD - pediatricians - Updated September 2026

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