This place is awful. The service is terrible and you can't get calls from inside the same building…read more The manager treated us so horribly and screamed at me when I handed her my license which she requested. I handed it to her and she began screaming "Don't throw things at my staff" I was shocked as was my husband and everyone standing in line waiting. I composed myself and turned to leave and I noticed that there were just one other staff person there who we didn't speak to but she heard the whole thing. I went out and the 3 ladies behind me said "Whats wrong with T-Mobile Karen" I said "follow me" and took them outside and explained. I then called T-Mobile and reported it bc I felt she just wanted my husband's attention alone. He was returning one thing and she held him up for 2 hrs. I in the meantime had been talking to both the ladies and the customer service on the phone while managing to send away all the customers who thought it might be a good deal. I'm still getting billed for the equipment that we returned to her, she pocketed the cash and that managers done this for years in Rainbow City AL. They have a good trainee, they should promote her and audit everything that manager has touched since coming to T-Mobile bc they don't have anything saying we returned it except the certified mail receipt which she wasn't aware of. I'm considering small claims bc they don't want to fire this woman and she's stealing from customers. I assume she's stealing from T-Mobile too.

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.