Communication and service were timely and excellent! Needed laptop screen replaced after taking a…read morefall, contacted Computer Magician, provided make and model, he provided quote and lead time before dropping off. The shipment of replacement screen was delayed a couple of days, but we were advised ahead of time.

I was incredibly impressed by this shop, small spot right on State Street. I was a little nervous…read moreat first, but Rob who works there was super nice and helpful. I was quoted an enormous cost by Apple to fix my hard drive, it also would have required me to send my computer in the mail, etc.. Instead, it was finished by Computer Answers in a few days for half the cost and all in person. I am incredibly satisfied with my transaction here. Thanks again guys!

My mother's laptop had severe overheating. I took it to Computer Answers and it was fixed quickly…read moreand professionally. Total disassembly and cleaning, including new heat sink paste, for a very reasonable price. I was very impressed with the young man in dreads at the Computer Answers branch at 1119 State St. He really knew what he was doing and did an excellent job for me. (I'm sorry, young man in dreads: I am terrible with names, and I forgot yours as I usually do. But again: great job!)

my girl bought an ipad from him 2 years ago, it didn't work once she got it and she gave it back…read morefor him to fix or get replaced, still hasn't given her the ipad or her money back.

These guys were nothing short of miracle workers in fixing my phone recently! I didn't even realize…read morethere was a solution to the problem and I walked out with extreme gratefulness for their expertise & their ability to save my entire life I thought I had lost with a cell phone mishap the previous week. Awesome team, fair pricing, remarkable customer service. Thank you, your business has my highest recommendation here & in the community.

The Albany Distribution Center is what I MUST and continue to say about this location, something or…read moresomeone is so lacking sense in this particular sector , and this happened MORE THAN 1 TIME, they get my package here which is supposed to be headed to Schenectady and send it to Latham then BACK OUT OF STATE to Massachusetts then back to Albany then to me. Straight stupid and non acceptable. Poor service and continually the SAME MISTAKES. No one is paying attention

Great service with both the weekday worker and the weekend worker. Friendly, personable, kind.read more

Great service. Polite staff. Their selection isn't huge but they are extremely informative and…read morealways willing to answer any questions. Highly recommend. Prices are acceptable.

New staff. Not nearly as knowledgeable or helpful. Impersonal experience compared to what I'm…read moreaccustomed to there. Items I regularly purchase are constantly out of stock now. Never happened with the old staff. Not a good change for the store.