Went here looking for something other than At&t. I first asked if there service worked in my area…read more They assured me I would have 5G at my residence and that if I had issues that I could return the phones and cancel service. Purchased plan and phones and when I got home I had zero service. I returned to the store the same day and the store manager "Trumyn" made some changes on the phone and said it would now work. I returned home and still no service. I returned everything the next morning and the same manager told me that I owed nothing. A month later I got a bill for service from T-Mobile. I returned to the store and the same manager said it was a mistake and he would take care of it. Then I get a bill a month later stating that my service was deactivated and my bill was being sent to collections. I finally got to speak with someone from T-Mobile headquarters and they were no more help than the manager. I paid the bill and filed a complaint with the BBB. The worst company and customer service I have ever dealt with. It cost me $150 for absolutely zero service.

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.