I had the worst possible experience dealing with this cable company. I moved to a new location and…read morehad to cancel service temporarily . Two days before i was scheduled to move I checked my bank account and saw Direct TV had taken 500 hundred dollars that I Did not authorize, I then called to find out why they had taken my money being that the temporary cancelation was free because when i moved in my new place the service was going to be turned back on. When i called them i spoke to several different people and no one could answer why 500 hundred dollars was missing from my account, they tried saying it was not showing up on their end so i had to have my bank fax over a statement showing that they in fact took the money. one woman i spoke to was very nasty to me and told me i would have to wait 5-7 days so it could be reviewed..i was furious about waiting because i needed the money to move, i then demanded to speak to someone else and eventually she hung up on me. My bank said they would then take the situation over a gave me the money back. After I Got settled in my new place i then called to have service turned back on(against my better judgement) they sent a guy out to my house and when he arrived he looked around and said he did not have a ladder or the proper tools to install the equipment....I again was furious and called his manager and he said he would come out to install it and he never showed up. I called Direct tv again a few days later and had my service terminated. The way i was treated throughout this whole experience was unbelievable i will never deal with this company again!

From the owner: JR Communications has been serving the Northeastern PA area sInce 2009. We pride ourselves in…read moreproviding the best service and entertainment experience to our customers. As your local authorized DIRECTV Dealer, we offer the very best in satellite TV packages with unbeatable value and local service. Call us today to cut the cable and we can set you up tomorrow with the best in television entertainment (next day install is subject to availability).

The worse company I've ever dealt with. All of the agents are misinformed concerning the service…read moreand their ability to rectify situations. Hidden fees involved in every step of their contracts. Tread carefully if you are considering dish as your television provider.

terrible service and a girls that absolutly has no idea how bad she can mess peoples accouts up…read more Does not go into detail about what to expect. Changes you plan without you knowledge. Told my wife and I she would get free case and screen protector with the apple 16 upgrade. She lied. she said it was a att promo. sold us a new watch which my wife didnt need but we did it anyway. Just receive a bill for nov.2026 that we owe 6 installments on a case and screen protector with another 6 coming!! We upgraded my wifes phone in May 2025 The best person that worked in this store was Jared and If i could get in touch with him I would. I you care......... Niel Westerholm ngw1@verizon.net

Ashley will add services to your phone without your knowledge and when you get your bill, no one at…read morethe store will remove the unwanted services and tell you to call corporate which of course take hours and the person barely speaks English. I now go to Wilkes-Barre which is out of the way but MUCH more knowledgeable. They told me that the store in Shavertown is not even an authorized dealer. BEWARE