Why the fvck do I need to be home for the repairman to fix a line the county dug up placing a…read moreculvert 1/4 mile from my house?

Centurylink is evil...lol...I gave them so much money for a service that they couldn't provide me,…read more(they said I'd get 10bps ...Max I got 2.8bps for like $130 per month) because I lived in an area that was monopolized by them. Our entire community was outraged by the lack of service and price. I'm shocked that the FCC hasn't shut them down...Then...somehow, Brightspeed got involved, and it took a year for them to stop hounding me after I moved from my home and paid my bills...I couldn't get ahold of billing. I would call Centurylink to figure out why I was still having to pay, they said to call Brightspeed, so I would call Brightspeed and I would be told I had no account to pay...but they continued to bill me and add late fees, and I was paid up! My credit score dropped during this time as well (for their mistake!)...Infuriating...I was getting phone calls 2-3x for per day for a year from collections...the only thing that made them stop was I finally said..."Okay...you all say you will escalate this...you've been saying this for a year, but I continue to get calls. So while I'm on the phone with you, I'm letting you know that I just hit send on my complaint to the FCC". The gal on the phone said, "No, please do not contact the FCC". I said, "Too late." Within a week, I received information from the FCC that Brightspeed would write them a letter explaining how they solved my problem." Then, bing-bang-boom...my problem was solved. the phone calls and the harassment finally stopped. Thank you FCC for protecting the consumer from companies like this! I wish I had $10k for every harassing phone from them...It was a headache and a frustration every day of my life for a year.

Absolute worst provider you can go with. We were forced into a contract with Xfinity because they…read morewere the only internet service provider in the area. They continually upped the price of service without warning, and when we finally moved and requested a stop service... They continued to not only charge us, but also upped the rate again. I contacted their cancellation department several times, and each time when I was assured we were done and they would be sending me a refund... it never happened. This continued for seven months. When I finally got someone competent enough to actually process the refund and get things sorted, they sent me a refund for one months service... on a gift card that I received late and would expire that month. Do not trust this company. I will never in my life go back to working with them. Thanks for nothing.

Comcast must be one of the worst ever customer service companies. Their product is expensive and…read moreunreliable. Their customer service representatives misleading.

They over charged me for 5 moths, they carged me for two phones and only one was not in use. It was…read morefroze and even the employess in waynesboro could fix it. I told them in December of 2025 to turn it off, again in January ---------------to April of 2026. Each month I called I promised they would have it disconnected. It was a dead phone and it could not be fixed. So around April the 3rd I told them AGAIN, DISCONNECT MY CELL, even though I paid them again and it was not due until April 23, I told them to disconnect my other cell also. I di not need their business. What a rip off. From December 2025 to April I was paying for two phones and only one worked. I feel like they just stole $540.00 from me but they don't care . After 25 or 30 years of being a loyal customer, they don't care.

Called Verizon repeatedly for an overcharge on my phone I kept being told would be removed. Finally…read morewas told to go in person to have this resolved . Waited well over an hour /hour and a half after being told I was "second in line" at time of check in. The people at the store were kind and doing their best so this review is not on them by any means/I know they can only do so much and at least they helped connect me with Verizon and even got on the phone to explain the overcharge I kept seeing/but lady on the Verizon end was a very rude person- finally admitted we were being overcharged and took off the fee. Not apologetic just rude. I can't wait to switch carriers *edit to add that when I came home I decided to check into my account and see if this was indeed corrected and it still was not! I had to get into the chat and threaten I would file a complaint and magically it finally was corrected and I was credit back the overcharge. Lady I spoke to on the customer service line for Verizon was "Sky" who was rude and said she would Make the correction and still did not. Disappointing.

Have to return our xfinity router in! After being fleeced by xfinity for 4 years, we have decreased…read moreour WiFi bill about $100 . Also the reception much better for streaming! After much harassment with the home office, we finally had our service cut out! So. I thought that i would get the same treatment from the store! OMG ! They were open in the 4th until 4 ! But what made this special was how we were treated! The young man was so unstable and no pressure at all! He was very k and willing to help as soon as wi walked in ! He knew exactly why I was there! If this young man was CEO I bet this business would be much more customer friendly! Ty! The service was the best!

If you need help with your Xfinity plan or devises I recommend going directly to the store by…read moreCostco on 29. Amelio (who works there) is a tech genius. I walked in not able to get my new IPhone and Apple Watch to communicate with her other. They fixed the problem...I left the store with a new watch and a bill (including the watch) that is $84 a month less than I had been paying. It is worth your time to stop in!

I stopped by the store to speak with an employee to review my account. The store was the quietest…read morethat I have ever seen, but it didn't affect the service provided to review my account. The review was good.

I decided to upgrade my tier of television. I have made two appointment in two different days…read morewithout a technician showing up. TWO days wasted, waiting on someone... the telemarketers who work the phones are very nice but the follow through on appointment is the WORSE customer service ever.

I don't know what I would do without Top Notch Computers period. They just did a fantastic job on…read moremy home desktop computer, updating it to Windows 11. Wow, amazing , innovative, kind , highly efficient and best of all , reasonably priced. If you go anywhere else you are doing yourself a disservice. Top Notch Computers is the best and don't forget it---I highly recommend them for anything after all they gave me a Happy Thanksgiving 2025.

I was never able to connect with a live person to discuss my need, so your service was non-existent…read moreand I will have to go elsewhere.

Came and diagnosed problem and h e a replacement on the way. Technician was professional,…read more proficient and respectful. I wholeheartedly recommend this company.

Most professional technicians that I have ever worked with. 100% exceeded my expectations.read more