Go to the one in the mall. The workers in this store do not care and are NOT professional.read more

This store is a disservice to Active Duty members, FORT DRUM - beware & stay away. They'll hurt…read moreyour act. info- NOT CARE YOU ARE DEPLOYED out of the country, called to get help for my son- woman answered & told me to call 611-

Worst customer experience ever......my bill keeps going up....fraudulent charges are…read moresuspected....will go to corporate office from now on

Last March I traded my phone- that was in great condition, for a new phone with a promotion, so…read morethe phone would end up being free. My phone ended up being destroyed by them, So att wouldn't accept it and I was also told that they put my refund under someone else's name. So that person was supposedly getting my $40.00 per month credit. I was told the store would refund the money I was owed, since they messed up. Hasn't happened yet and now the store Manager- Eric, isn't returning my calls or texts. The ARSENAL STREET ATT STORE IS HORRIBLE AND THEY STEAL YOUR PHONES AND YOUR REBATES AND THE MANAGER ERIC IS FULL OF LIES, HE TELLS YOU WHAT HE THINKS YOU WANT TO HEAR AND THEN DOES NOTHING. DO NOT TRUST THEM!

Got my iphone 15 pro fixed here... TWICE because their first screen they put it was an LCD and was…read morenot the right colors and refresh rate, atleast it came with a warrenty, but after replacing the old lcd with a "apple original screen" it CAME with burn in after i left the shop, i didnt mind it at first, but then after 5 months, it started to glitch out randomly, on the side flashing white, and than now i cannot even type on the screen, the colors are too bright and my screen is flashing. 329 dollars for some bs that i have to replace for the 3rd time. thanks.

Very responsive. Michael was quick to solve my issue. Would use ScreenSavers again if needed.read more

I had the fortunate experience to call the T mobile store and speak to Shawn the store manager. He…read morewas very helpful and assured me that I would be able to upgrade my phone at the store. At the store Lkuan a Mobile Expert was very patient, professional and answered all my questions and concerns and made getting a new phone a very smooth experience. Being a senior non tech savvy customer I sincerely appreciated Lkuan's attention to every detail and all his efforts to make sure I left the store feeling confident that I would be able to navigate all the new features of my phone. His kindness was very appreciated. I'd highly reconnection this store. Thank you!

Just moved to this area from the west coast. I have been a sprint t mobile customer for 12 years…read more This store made me drive to a Verizon store and switch service. If you like being lied to use this store if you like crappy customer service then this store is for you. I expect more

I was the 2nd customer of the day... they open at 10a. After waiting over an hour, I noticed the…read more1ST customer was still there. Way under staffed & slower than tar drying in January. Total waste of time, do not recommend for any reason. Time is money and they just wasted mine. 1.5 hour wait, as the 2nd customer to walk through door. Total BS

Went to this store to have a replacement phone activated and to see if they could save any data…read morefrom the phone with the broken screen. We walked through the door and people were milling around with no since of order or greeting or indication of where I should go or what I should do. Even a greasy spoon diner will have a sign that says please wait to be seated or seat yourself. After 10 minutes or so a guy with a tablet checked me in and told me I was number 2 in the que. All I could think of was a free stall barn with livestock milling around aimlessly. Not with out entertainment though as a customer service rep was selling an elderly couple into the latest phones because as he said "In 2 years anything else would be obsolete". He went on and on with the hard sell for at least 30 minutes while other customers waited to be helped. After 45 minutes and while the store was really filling up a different person came around to see if everyone was "checked in". Maybe if he had been standing by the door he would have known. I told him I had been waiting quite a while and he told me I was now number 5. I asked why and he rudely said they were now waiting on customers with appointments and in a condescending tone was told I would have to wait. I guess if you are not there to buy a new phone you will be treated as "number two" anyway. I decided to not wait and once in the car which would connect with the phone contacted my wife who told me of a nearby location who actually answered the phone. I went to the alternate location and was warmly greeted the moment I entered the store and was attended to right away. I give this store and the company representatives a minus 5 stars.

Man these guys were some of the most knowledgeable and useful people at Verizon I have ever dealt…read morewith. Steven and Gordon are really cool guys and were super helpful at helping me get my new phone set up! Look forward to seeing them again next time I'm due for a new phone.

Awesome staff, really helpful in helping with decisions for upgrades, very knowledgeableread more

Help with the phone staff because they have not helped me in over a year after 75 questions. They…read moredirect me to you.

I came in with 2 bills in hand hoping to resolve a billing issue. I checked in at the front as is…read morestandard and TOLD them I had a billing issue. When it was my turn, after waiting for at least 10 mins I was told they no longer handle billing in the store. If you want service that isnt solely based on selling, try the Seneca Turnpike location! Also, I was later told by Verizon 1800 number that this was completely untrue and the stores are still allowed to resolve billing issues. What a waste of time!

The target in Watertown is quite large and in a great location near many other shops right off the…read moreinterstate/highway. The selection of zero sugar soda was great! We went to the board game and card game section after a release for Magic the Gathering where a new set came out, and people were almost fighting over them! I don't remember seeing a sign, but apparently it was 2 packs of Magic Cards per person, however I didn't find out until we got to the register and I was awkwardly demanded to give back everything but two.

Target pulled out of Canada several years ago, so whenever I'm in the USA I like to visit a Target…read morefor old time's sake, lol. In my opinion, Target is like a nicer Walmart. They sell the same sort of things and their prices are similar, but I find Target neater and better organized than Walmart and generally a nicer shopping experience. I really liked the natural cosmetics section at this location. They had a big selection of Pacifica products, which is one of my favourite brands. Like all Targets, there's a Starbucks inside. This Target is in the Towne Center at Watertown shopping complex. Lots of free parking.