Worst customer experience ever......my bill keeps going up....fraudulent charges are…read moresuspected....will go to corporate office from now on

Last March I traded my phone- that was in great condition, for a new phone with a promotion, so…read morethe phone would end up being free. My phone ended up being destroyed by them, So att wouldn't accept it and I was also told that they put my refund under someone else's name. So that person was supposedly getting my $40.00 per month credit. I was told the store would refund the money I was owed, since they messed up. Hasn't happened yet and now the store Manager- Eric, isn't returning my calls or texts. The ARSENAL STREET ATT STORE IS HORRIBLE AND THEY STEAL YOUR PHONES AND YOUR REBATES AND THE MANAGER ERIC IS FULL OF LIES, HE TELLS YOU WHAT HE THINKS YOU WANT TO HEAR AND THEN DOES NOTHING. DO NOT TRUST THEM!

My son has a Meta quest 2 that stopped working. I dropped it off. They fixed it but one of the…read morebuttons stopped working after they had repaired other things. They took it right back, they fixed everything. They even fixed the broken battery compartment that was a pre-existing problem and they didn't charge me because I had to come back again. They are excellent, they do fantastic work and they are very accommodating. I would definitely go back there again. They can fix anything.

They provide excellent service, have a vast product line knowledge, and the prices are reasonable…read more I received same-day service when Alex replaced the screen on my iPhone 15. He did an excellent job. My phone display looks great. Their offices are a little difficult to find because they are tucked in between other stores on Bleeker Street. Great experience, highly recommended.

Awesome to see Ghost Armour in Kingston finally…read more Just had everything done to the phone and I couldn't be happier. Robyn's was awesome to deal with. I will be telling all my friends about the service and product.

From the owner: Screen protectors - Phones, tablets, watches, laptops camera, etc.read more

Go to the one in the mall. The workers in this store do not care and are NOT professional.read more

This store is a disservice to Active Duty members, FORT DRUM - beware & stay away. They'll hurt…read moreyour act. info- NOT CARE YOU ARE DEPLOYED out of the country, called to get help for my son- woman answered & told me to call 611-

These are the best mobile device repair techs in town. Don't be fooled by the hole in the wall…read moreappearance of the shop, these people are like old school computer repair techs, not fly by night mall kiosk guys. They take the time to really understand how all the latest devices work, and they do an amazing job of fixing them. On top of all that, they care about their customers, and really give you the best deal they can, while maintaining quality. And they don't try to up sell you on unneeded repairs. I went in for an iPad Pro 12.9 screen replacement, which is no easy task. They did it perfectly and in a reasonable amount of time. 5 months later, the screen had an issue that turned out to be a manufacturer defect, and despite it being out of warranty, they would not let me pay for labor on the second repair. Stand up guys, great technical skill. I would definitely take any device I had to them again.

I didn't actually have work done here, but that speaks to what a good business this is. I came in…read morewith a defective keyboard/sticky keys on my MacBook. They easily could have taken my $300 or so for a new keyboard, instead the employee made me aware of an extended warranty I was eligible for, and recommended I send my MacBook into Apple. I ended up getting the repair done by Apple free of charge, and am very grateful that they didn't take advantage of me. Will be going here for any future repairs and recommend it to all for honest service.

Sonny was amazing! He repaired a severely damaged iPhone in about 30 minutes, and did not try to…read moresell us things we didn't need. As a result, we will always come here for our phone needs in the future. A+++

From the owner: Xtreme Wireless Inc provides unlimited talk and text plans, cell phones, and accessories, and phone…read moreand computer repair services in North Syracuse, NY.

This man is awesome. I brought in my phone to get the front screen repaired during the process. The…read morebattery was damaged. The owner took full responsibility. Replaced the battery and the screen only charging me for the screen.

Very respectful guy great business i brought a phone and it was done in 10 min tops i recommend…read moregoing if you having problems.

I was so impressed with the customer service Franklin M. provided! I have been researching the…read morelatest Apple Watches and started out at Verizon on Seneca Turnpike- WASTE OF TIME! I left, got in my car, and called Cellular Services on Horatio St. I saw Franklin in a matter of minutes and he was extremely knowledgeable, helpful and friendly. I left with what I wanted, and couldn't be happier. Please check this place out- all Verizon stores and the employees are NOT the same.

Super slow. Not willing to help to their full abilities. Just go to a real Verizon store and save…read moreyourself a headache!!