They can't help you, they are not a corporate verizon store. Can not pay a bill, cannot pay a phone off. Did not want to help became not a new sale. Would not call verizon corporate to assist with a verizon problem. Told me to go to another store in Foley or Gulf shores or Spanish Fort. read more

I typically AVOID the cell phone store. However, after the quality and professional help we received from Bailey (Daphne location), I will no longer hesitate to go in for help. She was personable, patient, knowledgeable, and thoughtful. I appreciated that she didn't try to "up-sell" us on anything and thoroughly explained the products we were looking for. (On a personal note, I really liked her, too.) I hope Verizon is rewarding her accordingly! read more

First let me say, DO NOT GO TO THE FAIRHOPE LOCATION. The fools there do not know what they are doing. My wife and I started here to upgrade her devices and between the cigarette smell and incompetence of the manager and employee we walked out and went to the store in Daphne. Wow what a difference. Steph was extremely competent and explained everything to us in detail and the deals we could receive with trade ins of our old equipment. They had everything in stock where Fairhope didn't have anything. Steph was patient with us and made sure everything transferred over to the new equipment before we left the store. The overall phone experience was the best we have ever had from Huntsville to Daphne. I highly recommend this location to anyone who needs new equipment or upgrades. read more

I went in to swap over from T Mobile and I was not disappointed! Alisha was amazing! Very professional, knowledgeable and pleasant to be around. She went the extra mile and stayed late to ensure that my swap was complete before calling it a night(1.5 hours past normal closing). Amazing Representation for Verizon. Thanks again! read more

We have used this store since moving to Daphne 3 years ago. Every time we get excellent service. They walk through our bill every time to make sure we are getting the best pricing available along with recommendations on phone and equipment. They are a great staff. read more

After spending hours on the phone with Verizon customer service I decided to go to the store. The salespeople were by far the friendliest and most helpful of any I have ever encountered. This is the only store I will ever go to again and I advise anyone who is in the area to do the same. Can't say enough good things about these guys! read more

Joey was awesome! My husband and I swapped over to Verizon from AT&T and he made the transition very easy! He also explained everything so there were no surprises when it came time for us to make the switch. He was very professional and I am extremely happy with our decision to get started with Verizon! read more

Absolutely a great place to go! Bailey Sazera was the one to help me! She is amazing! She walked me through every option that I had, she took her time, nothing was rushed. She does her job well! I'm highly satisfied with my new phone and the great customer service. Thank you Bailey. read more

My 89 year old mother washed her phone and I was in the hospital. These guys got her hooked up with a new phone and on her way quickly. I was able to handle it all over the phone. I will be forever grateful for the time they took with her and making it so easy on me!!! read more

This Verison retailer gets my vote! They have been our go-to source for cell phones and technical assistance twice in the past few years, most recently yesterday (3/22/2021). In both instances, they have exceeded our expectations for service and support. The staff is professional but friendly and approachable. We highly recommend this store! read more

They were so nice and helpful!! Everyone went above and beyond ESPECIALLY my salesman Mr. Arnil. I really appreciate them.