Dr Festa is great, & her staff are friendly. I came in for a contact lens exam & ordered contacts,…read morethey will probably be ready in two weeks. There is a good selection of eyeglass frames, too.

This is the second time I have been here in two years. Both times the customer service was amazing…read more The two women that work the front desk and the female doctor are always very friendly. They listen to my needs and go above and beyond to help problem solve and address all my concerns. As well as just being friendly and present. Finding GREAT customer service is so rare these days!! I am taking the time to thank all of them on yelp and recognize how awesome they are!! Thank you for making my life easier and my experience pleasant! They work hard at this organization and take their jobs seriously. Customer Service is EVERYTHING!

I was having a "contact emergency" and the ladies at the front desk where able to help me out…read morequickly and kindly! Thank you!!

The doctors are excellent at this location. I just had the rudest most unprofessional front desk…read moreclerk "Victoria". Her attitude and disposition was horrible. To the point that 2 other customers all looked in disgust, because they experienced the same from her. She's definitely a bad representative for America's Best first point of contact.

Update post issue:…read more Manager Mirela took care of my lenses. Had both sets of glasses re-lensed and vision is fine now, no issues and very happy. This is great service after the sale. I am sure the fault lies with me at least to some extent and she helped me out above and beyond all expectations in today's world. With each of my 5 visits the folks working were VERY nice and a special thanks to Hannah who always was helpful, but ALL the techs were super nice.

I have never written a review before but this place was so good I just had to. They are extremely…read morehelpful and kind, aswell as knowledgeable. Mrs. Lien explains all of the options you have, including options I didn't even know you get like specific lenses. She even gives her opinion on everything in a very professional manner. They also explained to me the importance of a good pair of glasses. They are the best eye doctors around, and I will continue going there. 10/10 would recommend.

I am a first time customer. Here is my experience…read more Quick booking, same day call reminder, simple check in, exam started at appointment time, very clean office, new equipment, lots of frames to choose from, and excellent customer service. No pressure and up front pricing on the check in form. This business is the example that others should follow.

About half of this building is a medical supply store, and the other half is a totally awesome gift…read moreshop/boutique! There's even a cute little cafe here that sells sandwiches and Cammie's Old Dutch ice cream. We stumbled upon the place today while looking for a nearby business. The bags and such out front caught my eye. I did a lot of oooh-ing and ahhh-ing, and a little bit of giggling when we walked in. I loved all the little desk signs and coffee mugs. They also had some beautiful glassware, including a pitcher and some glasses with palm leaves that look like they belong in Blanche Devereaux's kitchen. The clothing was boutique style and the prices were reasonable and they had a nice selection of jewelry for sale. They had a lot of housewares, including Mud Pie serveware, and a great selection of baby gifts. Of course, every Southern gift shop has collegiate merchandise, and they've got it! The only thing that could make this shop even more adorable than it already is a shop dog...and she's a super friendly English bulldog named Lola. She's supposed to stay in her space but I think she knew we were dog lovers so she came to say hello. That made me happy, and I think it made her happy too because she did the body-wag when I talked to her. I noticed medical stuff on the other side like lift chairs, and saw the signs that said CPAP, but I didn't look at it. I know where I'm going when I need to buy gifts for birthdays, weddings, divorces (that coffee mug), and babies. I'm sure I'll go pick up a few things for myself too! This place is really cute!

I called on Monday looking for a pediatric sized wheelchair. I ask her if I needed to go ahead and…read morepay a deposit to make sure that it would be there on Wednesday and she said no that they would have it. She said no that they would have it there. It's Wednesday and I tried to pick it up and they already rented it. So now I'm trying to find a wheelchair at the last minute which was what I was trying to avoid in the first place. AWFUL CUSTOMER SERVICE & RUDE

She was the only doctor to get my prescription correct so I can wear contacts and do away with…read morethose ugly glasses!! My entire family uses her now. My 9 year old daughter had to have glasses and Dr Nice went above and beyond to make sure she got her prescription correct. I will never go anywhere else!

Staff was nice. Had some good games and they have never taken long to get my order ready.read more

My car recently broke down and is in the shop. So, I rode my bike over to the game stop. There was…read moreno where to lock up my bike. I asked the staff if I could bring the bike inside so it wouldn't get stolen. They said that the open space where I could put the bike was how the customers left the store. You mean the customers couldn't go around it? When I asked if I could lean it against an empty glass case, they said that I would be blocking merchandise. There was NOTHING in the glass case! Never mind that I recently spent $400, and have spent hundreds, if not thousands of dollars through the years. I was there to spend more money. I guess they didn't want my business, and I will not be offering it to this store, anymore.

I've never shopped at this location but I have been in their Homewood, Alabama location so I'm sure…read moreit's an awesome place to get glasses and eye exams.

My new glasses and sunglasses are awesome! I got progressive lenses and they are the best I have…read moreever had. The service is awesome! They are expensive but the quality and look are worth it!