Gave me incorrect warranty information, mis-filed the insurance on the phone they sold me, and the…read moremanager hides in his office and refuses to speak to customers if they have a complaint.

From the owner: Big cities. Small towns. Everywhere in between. Get access to the largest, fastest 5G network, with…read moremore benefits, more options, and the local service you know and trust.

I went to Mobile Spot to get help with my new phone. Specifically, I wanted a strong case, so I do…read morenot have to worry about my phone. They did not have a case that fit my phone in store so one was ordered for me in a good color. With this strong case, I can feel my phone has protection. Also, I had several questions about my new phone. They answered all the questions in a friendly manner. I truly recommend Mobile Spot for help with your phone. Check their great products too. Mobile Spot is a great place to go for phone fixes. If you have questions about your computer (laptop) battery, they can help you too. E in Des Moines

Had an iPhone XR needing a battery replacement. Was a walk-in and they had one on hand. Was…read morefinished within the 1hr-1.5 hr wait. Very friendly staff and easy to talk with about condition. They asked if I wanted a new glass screen protector since ours was cracked and they immediately replaced it with a discount on both the battery and screen protector. Would definitely recommend trying.

He fixed my friends phone for free when she explained she wouldn't have money to get it fixed for 2…read moreweeks. And it looks like brand new and works very well!!!!!!

Good quality work but terrible customer service doesn't respond to messages I messaged them before…read morethe week started and haven't heard anything all week

If I could give this place a 0 rating I would. Been a Mediacom customer for 6 years. Nothing but…read moreissues all the time. Glad there is a new service place in town. Brought me over a brand new modem, been down every night doing maintenance on my modem myself to keep my internet up. Done tired of Mediacom's lack of keeping customers happy with service. Called into mediacom for help with my modem was asked my name and address then got put right back on hold for another 15 mins. Like why even bother asking me.

I will give them this, as of right now they are the best service in Fort Dodge; but that isn't…read moresaying much. I'm a streamer so I need consistent high speeds. Unfortunately the amount of upload speed they give you at their highest tier is laughable, and it makes it difficult to stream when the internet goes down at least 3 times a day. It feels like I'm running on a network from the late 90's (which is probably more true than I may realize) not too mention the prices for their services are outrageous.