I went to Mobile Spot to get help with my new phone. Specifically, I wanted a strong case, so I do…read morenot have to worry about my phone. They did not have a case that fit my phone in store so one was ordered for me in a good color. With this strong case, I can feel my phone has protection. Also, I had several questions about my new phone. They answered all the questions in a friendly manner. I truly recommend Mobile Spot for help with your phone. Check their great products too. Mobile Spot is a great place to go for phone fixes. If you have questions about your computer (laptop) battery, they can help you too. E in Des Moines

I have an iPhone 12 that needed a battery replacement. I called them on a weekday afternoon and…read moreasked if they had the battery available, and they did. They do not require appointments so I asked whether they would be able to put one in that afternoon and they told me that they could manage it so I headed over there. We filled out the paperwork and I dropped off the phone and it was ready in just about an hour. Pricing was very reasonable and the phone works much better than it did when I brought it in! They offer a one year guarantee on the part and they followed up the next day to make sure that I was satisfied

Shane helped me set up my phone, however his conversation with me made me feel very uncomfortable…read more He was talking about very inappropriate things like partying, life traumas, in detail story about his personal life. This was not a professional conversation to be having and I do not appreciate how uncomfortable it made me feel.

Jackie helped us immensely! Great service. Will definitely be back to deal with her!!!thank you…read morevery much!!!

He fixed my friends phone for free when she explained she wouldn't have money to get it fixed for 2…read moreweeks. And it looks like brand new and works very well!!!!!!

Good quality work but terrible customer service doesn't respond to messages I messaged them before…read morethe week started and haven't heard anything all week

If I could give this place a 0 rating I would. Been a Mediacom customer for 6 years. Nothing but…read moreissues all the time. Glad there is a new service place in town. Brought me over a brand new modem, been down every night doing maintenance on my modem myself to keep my internet up. Done tired of Mediacom's lack of keeping customers happy with service. Called into mediacom for help with my modem was asked my name and address then got put right back on hold for another 15 mins. Like why even bother asking me.

I will give them this, as of right now they are the best service in Fort Dodge; but that isn't…read moresaying much. I'm a streamer so I need consistent high speeds. Unfortunately the amount of upload speed they give you at their highest tier is laughable, and it makes it difficult to stream when the internet goes down at least 3 times a day. It feels like I'm running on a network from the late 90's (which is probably more true than I may realize) not too mention the prices for their services are outrageous.