The ONE and only Spectrum store in Laredo Texas has got to the worst customer service, wait times…read moreto get assistance, and all around a pain in the a$$ to go to. Expect like a 2 hour wait to get any sort of assistance. 20 ppl in wait list with only 4 reps in the entire store. Oh and let me add when they are not assisting on they're cell phones and chit chatting with each other. Like people have to be places, go during lunch time, pick up kids from school, etc... SPECTRUM GET IT TOGETHER!

I remember when we had more choices of providers. But now we're all mostly forced to deal with this…read moreterrible company. I have mobile and Internet service here and I have to be calling these people at least three times a month because there is always an outage or hours-long maintenance way too often. The only pro about the mobile phone service is the price. But that's it. And even the phone service is mostly terrible. I lose signal inside most buildings and the 5G Is slow, very slow. I wish I could say I don't recommend this place, but it's not like we have many choices left. It's only a matter of time before spectrum owns all the market. Something needs to change.

Costumer Service it's veRy nice, but they are pricey as duck…read moreDo not let them brainwash you!!

Hidden payments, no speak about it. If you switch carriers and wanna save number, you must paid one…read moremoths more!