My husband and I have been trying to switch carriers , will not name them :( We have been over charged for too long. Finally had a free Saturday so we decided to stop in Verizon to see what kind of deals they had . We were met by Bryan N. I knew as soon as he shook our hands we were going to not just be customers but friends also. He had our back and took care of us from the very start. He was polite and kind and professional but VERY funny. He went above and beyond for us. And for that I am very thankful. read more

So after trying online and at the corporate store they were not able to help. The manager was not very helpful. So I went over to this one and met Mason. I told him the situation, showed him the conversations with the online agent. He was able to get me into pretty much what I wanted from the git go. New phone, (with trade), lower monthly cost and basically the same entertainment package. Only thing he said he couldn't do was waive the 40 dollar activation fee which the online agent said they could do. Not sure I understand why he couldn't but it is what it is. He took care of everything for me. read more

We went in to get my wife a new phone at Verizon and we're met by Brent Faith. After talking with Brent and going over all the plans, we were both able to get new phones that cost us only an additional $17 per month. Brent was very courteous and professional from the start. He made sure our phones had all the data transferred and working properly before we left. Brent was a real pleasure to deal with and will go back to this location for our future needs. read more

Time: Noon on a Monday. I worked with a young man named Jack. I was greeted immediately. My phone was broke and he helped me pick the best phone at a great price. Super helpful and assisted me on getting the best bang for my buck! Saved $20 here and there. (They had a way better selection of stock on hand verses the Verizon store on 29th st). The whole process to get a brand new phone all switched over was less than 1 hour. I would recommend going to this location on a non busy afternoon; they treat the person they are working with as a valued customer so it may take longer for others waiting. read more

I was in and out of the store so fast something I never believed would happen! I was ready for all the sale pitches but it never did happen. I told them what I wanted and their help was great getting me there! read more

Be careful of Verizon. They will bait and switch you to death ! Their service and equipment is good. But they will quote you a price for monthly service and then pull the old switcharoo on you. Bill is supposed to be 185 a month and they are charging 228. Almost a 500 dollar a year difference. read more

Please go see these folks for anything on the Verizon network you need. Specifically, ask for Josh. Josh set my wife and I up with new plans and phones but couldn't find a case for mine. I took one that would work but not what I wanted. Josh ordered what I wanted and offered to exchange when the ordered case arrived. Well, the ordered case arrived and someone else at the store sold it out from under Josh without mentioning it. Josh then took the personal action to order the case from Amazon on his own account to make me happy. Over and above and I will return to see Josh anytime I need anything for Verizon because he proved he can solve problems, make customers happy no matter what. read more

Kaylee is super friendly and knowledgeable, she got us the best prices and deals that were available. We were in and out :) would recommend coming here over the tiny Verizon store down the street any day! read more

Very good they really do care abt the customer I love that 10/10 would recommend. I will be going back for any of my other needs.

I usually leave a phone store with a headache and empty wallet. Not at this store. Amazing customer service!! Will always go back to this store. read more

When my iPhone 6S starting acting wonky, i figured it was time to get a new one. Since I knew what I wanted, these guys were very helpful and got what I needed on order. Quick and easy for ordering and the same when I picked up my new phone. read more

Good technical knowledge, and customer service, especially during the national crisis, highly recommended. THANK YOU!