Great service from Devin Hill. He was patient, thoughtful, and clear. The showroom is clean! Enough…read moreemployees to help all of us.

Everything!!! Cable continually glitches or doesn't work at all. Bought a phone and service. Phone…read morewouldn't work. Took it in 3-4 times and said they couldn't fix it. Last time I went my daughter was very ill in hospital. Told them I had to have a working phone for that reason; they just laughed. Now I noticed that spectrum has been charging my account monthly for a tablet and it's service. I don't have a tablet nor have used a tablet. Inorder to cancel that I was required to pay off the tablet and 1 more monthly payment. After letting them know again I don't have one, they just wouldn't cancel until they got $93 more from me. So I paid Inorder to have spectrum outta my life. I was transferred to cancelation dept.. They won't cancel because I don't have the info off this imaginary tablet. What the ...

Just lost all CBS channels. They have dropped other popular channels as well. Poor negotiations…read morefrom them. I'm cutting their services for streaming.

First off, I am not Adam. I scanned the business card he gave me and attached it to the review…read more Have you ever had the experience of trying to deal with a home network problem by going through your ISP, and, the vendor of whatever other networking equipment you are using? Each of them says that things look good on their end, and you need to contact the "other guy". How about trying to do that on the phone? You live in an area with poor cell signal, and the only way you can have a conversation is to utilize "wifi calling", except - you DON'T HAVE WIFI, so the call is breaking up and you can barely understand each other. The chance of getting a technician from your ISP to pay you a visit is about as likely as winning the lottery. I did a search on Yelp and Adam was the first - got another response from one other vendor who said they couldn't help me - to respond. He said he could come the next day, and it turns out he is located only 15 minutes from my house. I had done some remediation before his arrival and found out that my problem was not due to equipment, but a configuration decision that I had made that gradually disrupted my network (No, the customer is NOT always right). Adam explained everything that had happened, tweaked some settings, and made some suggestions about how I could optimize my setup. He is very knowledgeable about many networking, communication, and security issues. This will lead me to work with him in the future to improve the quality of our cell signal and do some rewiring to improve the performance of our home network. He also has expertise in other areas - it turns out he used to work for the company that services the entry gates into our community and is also extremely well-versed in network security issues. His hourly rate is entirely reasonable, IMHO. Finally, he is a REALLY nice guy. I can't recommend him highly enough.

Great guy and solid problem solving. Will call him again if need arises. Smaller job but still…read moregrateful for the help!

My wife and I switched over from AT&T cellular to Spectrum online when we brought our new home But…read moredidn't immediately activate them as we were contemplating upgrading our phones. We went to the Farragut location on Kingston Pike and dealt with Cash and his partner Daniel. They were extremely professional and seemed to really care about at our satisfaction. The store was nice, and during our Sunday afternoon visit not very busy. My wife and I were very impressed with both of them and would highly recommend either of them to assist you with your Spectrum account.

I have had horrible experiences with Spectrum mobile, internet and TV streaming from service to…read morebilling. I would never consider them again!

This place is closed and we now have Vyve Cable and it's the worst cable I've ever seen. I have had…read moreit 3 months and it is out more than its on. Call a satellite television service and do yourself a favor. It's cheaper for satellite and works 100% better.

From the owner: Bundle services for your home and business with CenturyLink. Shop for Internet, data, networking,…read moreTV and more. Check out our website for latest special offers! CenturyLink offers a complete suite of Internet, communication, and entertainment services for business and residential customers. Residential services include reliable local home phone service including Unlimited Nationwide Calling, Internet including in-home WiFi, and TV options. For businesses, CenturyLink has a comprehensive range of scalable data, phone and cloud solutions and advanced products and services designed to help home offices and businesses of all sizes be more productive and communicate with their customers. Solutions include IT, hosting and managed services, phone service and equipment, and Internet. CenturyLink provides secure and reliable services to meet the growing digital demands of businesses and consumers. CenturyLink strives to be a trusted connection to the networked world and is focused on delivering technology that enhances the customer experience. Services are not available everywhere.

Use this only as a last resort. They claim to offer 5mbs or 8mbs download. We have been paying…read more$80 per month for over 2 years and I have never seen 1mbs download speeds. In fact, in the evening when wireless congestion is high, we barely get dial-up speeds. We even upgraded to the best equipment so our signal is great and we had a utility pole installed to mount the dish on so there is a clear line of sight to Halls Top, still, extremely slow internet. I really would not classify them as a broadband service. AT&T, please run some lines to McGaha Chapel road, there are plenty of customers who would sign up for your bundle services.

If I could give 0 stars I would. Customer service is horrendous. Have no idea how any of there…read morestuff is supposed to work. I told them the issues and they said since they could see it nothing was wrong and since I refused to troubleshoot with them since I had already did that they wouldn't send a tech. They will only send me a new modem so now I will be with out internet for a few days til it comes in. If I could switch today I would but im stuck with these idiots.

I have had a really bad experience! Took 5 times to get installation. One time they went to my old…read moreaddress that I had cancelled service at. I was told that for staying with them I would get discounts. Never happened! Instead, I was charged more. They told me to take my equipment with me when I moved . I keep getting notices to return my equipment, problem is- they used my old equipment and I have nothing to return. No one at the call centers understand English. Spent an hour at the corporate store to see if they could help. They have them the run around also transferred to 4 different people until the last person said sorry were closed. Unbelievable.

The staff is much more helpful here than at any other radio shack I have been too. The hours are…read moresuper wrong right now on yelp, showing that they are only open Monday and Sunday. I submitted a correction, but it is still not up. The hours are the same as the mall hours. They carry FitBit products and accessories, which is why we like to stop in and browse.