AWESOME service and professionalism! Which I find refreshing in this day and time! Michaela is a…read moresuper person. Very friendly, smart and professional! Instagram highjacked pictures from my phone and posted them! Not cool. I found this on a Friday night. I was in a panic the whole night. I tried contacting Instagram but like Google they want nothing to do with you and "customer service"... don't hold your breath. I reached out to my carrier.... same thing. As a last resort I went to Wireless World. Michaela fixed my problem with in minutes after I was told no one other than Instagram could do anything about it! Thank you Michaela! and Wireless World! You have a great person and asset in Michaela!

I been trying to pay my cable bill can't talk to anyone by phone i live out of town need help to…read morecontact

Outstanding service. Unlike every cell repair service I contacted in Asheville, Peak Wireless…read morecustomer service was helpful and responsive. So I drove over 30 minutes away and am glad that I did. The battery replacement was quick and easy (under an hour!) and the price very reasonable. The excellent ratings are well deserved.

I don't remember when I first went to Peak Wireless, but it must have been shortly after he opened…read morehis business. I'd bought cell phone(s) from him and was pleased with his helpfulness. My tablet screen was broken and Jeff offered to repair/replace it, but had never done it before on that particular item and wouldn't guarantee the work. I took my chances with him and he did an excellent job. It is now many years later (2024) and I've had to move to a retirement village where we have an IT department which takes care of most of our IT needs. Unfortunately my old, 5SE iPhone which I need because of manual dexterity problems, couldn't be repaired by the new, young tech and ended up in worse shape than before. The floating Home button cannot be eliminated, the regular Home button which had been difficult to push is permanently stuck. It is now Friday evening and I'll have to wait until Monday to somehow get the phone down to Peak Wireless and have Jeff and his crew work their magic on it.

Was having an issue with my iPhone 14 battery. Stopped in and asked the employee (didn't get his…read morename), if he could help. Yes, but didn't have the battery in stock. Came back the next day to see if he would call the Bristol store, to see if they have a battery for my phone. He said that he had two batteries over-nighted. Was able to fix my phone in about an hour. Awesome job guys. Thanks.

Took an iPad in for a power port issue, it was not charging. 3 days later we had to call and check…read moreon it because they don't notify you when the repair is complete. We picked it up, took it home and tried to use it a few hours later and while it was now charging, there was no sound. They fixed one problem but created another. I called them and told them they needed to fix the issue they created, I also told them we would not be paying for their mistake. 2 days later, it was done, never received a call (again), we had to keep checking on them. Save yourself a lot of hassle and take your broken devices elsewhere. ***UPDATE*** In response to the owner: .....The facts are, No voice mails were left, you fixed one issue only to cause another which took days to resolve and cost us much more time, gas expense for going back and forth, wear and tear on a vehicle.I know you don't take these things into consideration so you can stop the BS. My review is a factual account of our experience, period. ***Update #2*** I had to block the so called owner from messaging me due to personal attacks. This is how he reacts to a negative review!. this should tell you everything you need to know about this person and business.

I had my iPhone 11 Pro screen replaced at MyPhone Repair in Bristol and had a great experience. The…read morestaff was professional, friendly, and got my phone fixed quickly. The new screen looks excellent and works perfectly, touch response and display quality are just like before. Pricing was fair and the whole process was smooth and hassle-free. I'd definitely recommend them to anyone needing a reliable phone repair.

Great price and quick service. Less than $150 for an iPad…read morescreen repair. Quoted at 48hr turnaround, but device was ready the next day. Will return for all future needs. Thanks Brady

I was in desperate need for a charger for an older model apple laptop. As soon as I walked into the…read morestore, I knew I was in the right place! The owner knew exactly what I needed and put together a charger on the spot, even using components from his personal computer. The price was reasonable, he didn't try to oversell, and I was out in record time! I could not have been more satisfied with service and sales and product! Wish I had someone like him locally!

In town on vacation, dropped phone and broke the screen. Found store on Yelp and they quickly…read morefixed the phone. Very friendly service!

WOW! I am on…read morevacation and ruined my screen. I brought my phone in an hour before close, and they had it ready for me the same day. I was quoted a lower number for my replacement, and they allowed me to pay the lower cost once they realized. I did not even have to ask, they just took a discount off. My phone tech went above and beyond, and saved my vacation! I visited CPR on 06/05/2024.

The repair for broken display was quick (less than 2 hours), they charged me 260 for the fix but…read moreput in a really cheap bad screen in. When It cracked again, I fixed it myself and saw the technician broke part of my face id component off.

I'm currently in the store and have not even been acknowledged by any staff. I've been waiting…read morealmost an hour and 2 employees have been helping the same customer the whole time. All I need to do is pick up an order. No respect for customers or our time.

Unfortunately need to do a 1 star review. Upgraded a phone at the store, was told there was a…read morepromotion on the price. Paperwork did not reflect promotion price, asked employee Devin and was told not to worry that it would reflect on accout. This was Aug 2024, now in Oct 2024. Still not corrected. Tired of driving 45min to store to be told credit has been issued (never credited), tired of calling customer service (they were useless) and recommended going back to store. We have been BEYOND PATIENT for over 2 months. Now Devin at store does not answer our calls or return messages.